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Services Manager Jobs in Raleigh, NC (NOW HIRING)

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Services Manager information

See Raleigh, NC salary details

$24.3K

$72.1K

$121.4K

How much do services manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for services manager in Raleigh, NC is $72,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $102,900.00 per year, depending on experience, location, and employer.

What is the role of a service manager?

A service manager oversees the delivery of services within an organization, ensuring customer satisfaction, managing staff, and coordinating operations. They often handle client relationships, monitor service quality, and implement process improvements, requiring strong leadership and communication skills.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Financial Officer, and Vice President, as well as specialized management positions like IT Manager, Sales Manager, and Operations Manager. These roles typically require extensive experience, leadership skills, and often relevant certifications or advanced degrees, with salaries varying by industry and location.

What are Services Managers?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a Services Manager, and why are they important?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How much does a service manager make?

The average annual salary for a services manager in Ohio is approximately $70,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, leadership skills, and the specific sector they work in, such as healthcare, automotive, or technology services.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Do you need a degree to be a service manager?

A degree is not always required to become a services manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong leadership skills, and industry-specific knowledge are often more important for this role.

How does a Services Manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.
What are the most commonly searched types of Services jobs in Raleigh, NC? The most popular types of Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Services Manager jobs? Cities near Raleigh, NC with the most Services Manager job openings:
Infographic showing various Services Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,113 per year, or $34.7 per hour.
Environmental Services Manager- Duke Regional Hospital

Environmental Services Manager- Duke Regional Hospital

Aramark

Durham, NC • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,244 frontline employees who took The Breakroom Quiz

361st of 451 rated business services


Job description


Aramark Healthcare+ is seeking candidates for an Environmental Services Manager position at Duke Regional Hospital, located in Durham, NC. The Environmental Services (EVS) Manager is responsible for developing and executing facility solutions to ensure all health and safety standards are met. Responsible for servicing and/or maintaining a physical location or site to client specifications. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations.
Job Responsibilities
• Manages the day-to-day operations of the Environmental Services Department (Housekeeping)
• Oversees Linen Distribution
• Distributes supplies, holds shift huddles, scheduling and training. Monitors performance.
• Manages floor care, trash removal and biohazardous waste removal, overall cleanliness of the building, and patient room cleaning.
• Conducts rounding with patients, service recovery, quality audits and inspections.
• Communicates and builds relationships with other department leaders
• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Bachelor's degree or equivalent experience
• Healthcare environmental services management experience preferred
• Requires up to 2 -5 years in a supervisory role or 1+ years in a management role
• Floor care experience required; including knowledge of the equipment and chemicals used.
• Experience managing janitorial, custodial or housekeeping operations will be considered.
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US