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Professional Services Jobs in Raleigh, NC (NOW HIRING)

Pendo

Professional Services Consultant

Raleigh, NC · On-site +1

As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through ...

Pendo

Professional Services Consultant

Raleigh, NC · Remote

As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through ...

WalkMe

Senior Professional Services Consultant

Raleigh, NC · Hybrid

$110K - $140K/yr

The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who ...

VAST Data

Professional Services Engineer

Raleigh, NC · On-site

Description VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in ...

3E

Professional Services Engineer

Durham, NC · On-site

3E is looking for a new Professional Services Engineer to help drive the end-to-end technical delivery of large-scale asset onboarding onto our Asset Performance Management (APM) SaaS platform. This ...

3E

Professional Services Engineer

Durham, NC · On-site

3E is looking for a new Professional Services Engineer to help drive the end-to-end technical delivery of large-scale asset onboarding onto our Asset Performance Management (APM) SaaS platform. This ...

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All JobsProfessional Services JobsProfessional Services Jobs in Raleigh, NC

Professional Services information

See Raleigh, NC salary details

$13

$22

$32

How much do professional services jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for professional services in Raleigh, NC is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Professional Services, and why are they important?

Excelling in Professional Services requires strong analytical abilities, client relationship management, and a relevant academic background, such as a degree in business, finance, or consulting. Familiarity with project management tools, CRM platforms, and industry-specific software is often necessary, along with certifications like PMP or Six Sigma. Outstanding communication, problem-solving, and adaptability are vital soft skills for building trust and managing diverse client needs. These competencies enable professionals to deliver effective solutions, maintain client satisfaction, and drive business growth in a competitive service environment.

What is an example of a professional service?

A professional service involves specialized expertise provided by trained professionals, such as legal advice from lawyers, accounting services from accountants, or consulting from management consultants. These services typically require relevant certifications, skills, and adherence to industry standards.

What are some common challenges faced by professionals in a Professional Services role, and how are they typically addressed?

In a Professional Services role, one common challenge is managing multiple client projects with varying deadlines and priorities. Professionals often need to balance delivering high-quality solutions while adapting to different client environments and expectations. To address these challenges, effective time management, clear communication, and proactive stakeholder engagement are essential. Many organizations provide training in project management methodologies and foster a collaborative team culture to help employees succeed in this fast-paced environment.

What is the difference between Professional Services vs Consulting?

AspectProfessional ServicesConsulting
Required CredentialsCertifications like PMP, CPA, or industry-specific licensesOften requires industry experience; certifications may be beneficial but not mandatory
Work EnvironmentClient sites, offices, or remote; project-basedAdvisory roles, project-based, often involving strategic planning
Employer & Industry UsageConsulting firms, professional service providers in finance, IT, legal, etc.Management consulting firms, independent consultants, corporate strategy teams

Professional Services typically involve delivering specialized expertise directly to clients, often requiring specific certifications and working in client environments. Consulting focuses on providing strategic advice and recommendations, often involving analysis and planning. While both roles are client-facing and project-based, Professional Services tend to be more execution-oriented, whereas Consulting emphasizes strategic guidance.

What is professional services work?

Professional services work involves providing specialized expertise and consulting to clients in areas such as IT, finance, legal, or management. It typically requires strong skills, certifications, and the ability to analyze client needs to deliver tailored solutions.

What is a professional service job description?

A professional services job involves providing specialized expertise and advice to clients in fields such as consulting, accounting, legal, IT, or engineering. These roles typically require relevant education, certifications, and strong communication skills, and often involve problem-solving and project management in a client-focused environment.

What are professional services?

Professional services are specialized businesses that offer expert advice, skills, or support to organizations or individuals. These services typically include fields such as consulting, legal, accounting, IT, and engineering. Professionals in these roles use their expertise to help clients solve problems, improve efficiency, or comply with regulations. The work often involves project-based engagements, client interaction, and tailored solutions rather than selling physical products.

What jobs are professional services?

Professional services jobs include roles such as consultants, accountants, lawyers, engineers, IT specialists, and architects. These positions typically require specialized education, certifications, and skills, and often involve providing expert advice or specialized support to clients across various industries.
What are the most commonly searched types of Services jobs in Raleigh, NC? The most popular types of Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Professional Services jobs? Cities near Raleigh, NC with the most Professional Services job openings:
Professional Services jobs near you
Infographic showing various Professional Services job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,556 per year, or $22.9 per hour.

Professional Services Consultant

Pendo

Raleigh, NC • On-site, Remote

Full-time

Retirement

Re-posted 13 days ago

Job description

The Team + The Role
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services.
As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements.
This is a remote role based in the United States.
What this looks like day-to-day
  • Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo.
  • Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes.
  • Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably.
  • Custom services delivery: Lead custom consulting engagements that may include hands-on configuration, optimization, governance, product operations, and Center of Excellence development. Help customers solve current challenges while establishing scalable practices that support long-term adoption and value realization.
  • Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and escalate issues when appropriate.
  • Customer relationship management: Build trusted relationships across customer stakeholders, from day-to-day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes.
  • Customer outcomes: Drive measurable business results tied to the goals established at the start of each engagement. Keep customers focused on meaningful progress toward value realization throughout delivery.
  • Delivery excellence: Deliver projects on time, within scope, and with high customer satisfaction. Balance speed, quality, and customer confidence while helping customers move from onboarding to activation.
  • Practice impact: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Strengthen both customer outcomes and the overall Professional Services practice.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
  • 3+ years of experience in consulting, implementation, customer success, professional services, or a customer-facing SaaS role.
  • Experience leading customer engagements, managing multiple projects simultaneously, and maintaining quality, customer satisfaction, scope, and delivery timelines.
  • Strong communication, facilitation, and stakeholder management skills, with the ability to build trust across practitioners, leaders, and executive sponsors.
  • Ability to translate customer goals, challenges, and success metrics into practical implementation approaches that drive measurable outcomes.
  • Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical solutions such as in-app tagging, Pendo installation, and guide building.
  • Proficiency in JavaScript, Python, or Node.js, with the ability to write production-quality backend code.
  • Experience with REST APIs, webhooks, and event-driven architectures.
  • Deep curiosity and strong problem-solving ability in ambiguous customer and delivery environments.
  • Ability to travel up to 25%.
Nice-to-haves
  • Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling.
  • SQL proficiency and data modeling expertise.
  • Experience with digital adoption, product analytics, customer experience, or product operations.
  • Experience presenting to and influencing stakeholders across multiple organizational levels.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in the United States is USD 112,800 - 135,000
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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