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Services Manager Jobs in Raleigh, NC (NOW HIRING)

Core Spaces

Resident Services Manager

Raleigh, NC · On-site

  • Life

  • Retirement

  • PTO

This unique approach has led to creating spaces and services that are redefining the way people live. What We Do Founded in 2010, Core is a vertically integrated real estate investment manager ...

Now Optics

Clinical Services Manager

Fuquay Varina, NC · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role ...

Now Optics

Clinical Services Manager

Fuquay Varina, NC · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role ...

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Showing results 1-20

All JobsServices JobsServices Manager JobsServices Manager Jobs in Raleigh, NC

Services Manager information

See Raleigh, NC salary details

$26.7K

$79.4K

$133.7K

How much do services manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for services manager in Raleigh, NC is $79,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

Is a services manager a stressful job?

A services manager role can be stressful due to managing client expectations, overseeing team performance, and ensuring service quality. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Services jobs in Raleigh, NC?

The most popular types of Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Services Manager jobs?

Cities near Raleigh, NC with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $79,392 per year, or $38.2 per hour.

Client Services Manager

BAYADA Home Health Care

Raleigh, NC

Full-time

Medical, Dental, Vision

Re-posted 7 days ago

Bayada Home Health Care rating

7.0

Company rating: 7.0 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Raleigh Assistive Care State Programs Office located in Raleigh, NC!

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees (HHAs and CNAs)

Qualifications for a Client Services Manager:

  • Bachelor degree is required
  • Comparable experience staffing/scheduling at a home care agency preferred
  • Prior supervisory experience a plus
  • Experience with Medicaid is preferred
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why you'll love BAYADA:

  • Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
  • Impactful Work- Make a meaningful impact in the Raleigh Community
  • Weekly Pay- Consistent weekly paychecks to keep your finances on track.
  • Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
  • Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
  • Career Growth- Advancement opportunities to help you grow in your career.
  • Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Pubic Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

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Bayada Home Healthcare logo

About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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