ZipRecruiter

Log In

1

Services Assistant Jobs in Michigan (NOW HIRING)

FasTemps

Patient Services Assistant

Ann Arbor, MI · On-site

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties: * Receive and ...

Monroe Opco LLC

Social Services Assistant

Monroe, MI

Social Services Assistant Facility: MediLodge of Monroe We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a ...

next page

Showing results 1-20

All JobsServices JobsServices Assistant JobsServices Assistant Jobs in Michigan

Services Assistant information

What are the key skills and qualifications needed to thrive as a services assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What is a services assistant?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What are some common challenges services assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the most commonly searched types of Services jobs in Michigan? The most popular types of Services jobs in Michigan are:
What cities in Michigan are hiring for Services Assistant jobs? Cities in Michigan with the most Services Assistant job openings:
Services Assistant jobs near you
Infographic showing various Services Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Family Services Assistant

NORTHEAST MICHIGAN COMMUNITY SERVICE AGENCY, Inc.

Bay City, MI • On-site

$16.59/hr

Full-time

Re-posted 9 days ago

Northeast Michigan Community Service Agency rating

5.2

Company rating: 5.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Description
About Us:
Northeast Michigan Community Service Agency, Inc. (NEMCSA) is a private, nonprofit Community Action Agency, whose Mission is to provide quality programs and services to strengthen and enhance the self-sufficiency of individuals, families and communities through the best use of human and financial resources, focusing on those who are experiencing an economic hardship.
What You'll Do:
The person in this position works closely with Early Head Start teams to assist in meeting Head Start Program Performance Standards in the areas of health and parent engagement. Completing program applications, recruiting families and maintaining waitlists for assigned counties, the Family Services Assistant is responsible for creating connections with local agencies and community members. Establishing working relationships with medical office staff, Family Services Assistant collects well child documentation and medical follow-up for each enrolled child and enters information into appropriate data bases. Following program timelines, Family Services Assistant performs vision and hearing screens on newly enrolled children and enters results into appropriate data bases.
Essential Duties and Responsibilities:
Family Support:
  • Initiate and build relationships with Early Head Start families, as the first point of contact. Create a bridge to resources for families that present needs during initial or subsequent home visits.
  • In cooperation with other team members, work with families to remove barriers or obstacles to obtaining health care and follow up services.
  • In the extended absence of a Home Visitor, assist Home-Based Team Leader in maintaining contact to support families. This may include completing home visits with prescribed resource kits and topics.
  • Assist in planning and implementation of parent meetings, as requested.

Eligibility, Enrollment, and Attendance:
  • Identifying and recruit children and prenatal enrollees for the Early Head Start.
  • Participate in planning and implementation of community events for active recruitment.
  • Complete applications for Early Head Start/Head Start in family homes and during recruitment events.
  • Establish professional relationships with partnering agencies to build referral sources.
  • Document recruitment efforts and collaborate with Head Start program teams.

Child Health Tracking and Support:
  • Maintain knowledge and a working understanding of Early Head Start health requirements and Head Start Program Performance Standards.
  • Establish relationships and develop rapport with medical professionals to ensure services and required paperwork is completed and received.
  • Send appointment reminders to parents as needed.
  • Communicate with Early Head Start team members to ensure any missing health screens have documentation of efforts to obtain or support parents in completing.
  • Complete hearing and vision screens on all newly enrolled children within 45 days. Document all efforts in database and follow up, as directed.

Program Data Management:
  • Review and tally In-kind Reports on Family Activity Plans for each Home Visitor and run required reports.
  • Accurately enter health information into database, upload needed documentation, and generate reports.
  • According to prescribed timelines, gather all application documents, formulate income calculations, and accurately enter information into program database.

Community Collaboration:
  • Advocate in the community for Early Head Start and families.
  • Maintain knowledge of and familiarity with community resources.
  • Represent Early Head Start on local workgroups, agency committees, and advisory groups whenever possible.

Team and Peer Support:
  • Participate with all team members in fulfilling team goals.
  • Participate in the self-assessment process.
  • Support teams by providing support and training for New Hire and Onboarding Plan for Family Services Assistants.
  • Regularly schedule office time in each of the assigned counties to build and maintain relationships with Home Visitors, and Head Start staff when applicable.
  • Communicate, weekly, with Home-Based Team Leader and/or Licensed Practical Nurse to confirm follow up on needed tasks.

Professional Growth:
  • Attend, as directed, local and area staff meetings/trainings, orientation, pre-service, and/or other pertinent conferences, workshops and college course work.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Education and Experience:
High School Diploma / GED and one year experience in similar position with proven organizational capabilities, good communications skills (verbal and written) and general knowledge of computer word processing, data base and participant tracking programs required. Associate Degree, or coursework in Business Services or related field, is preferred.
Certificates, Licenses, Registrations:
Reliable transportation and a valid Michigan driver license are required.

What Northeast Michigan Community Service Agency employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply