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Services Assistant Jobs in Rochester, MI (NOW HIRING)

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Services Assistant information

What are the key skills and qualifications needed to thrive as a services assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What is a services assistant?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What are some common challenges services assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What cities near Rochester, MI are hiring for Services Assistant jobs? Cities near Rochester, MI with the most Services Assistant job openings:
Services Assistant jobs near you
Infographic showing various Services Assistant job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Social Services Assistant

MediLodge of Southfield

Southfield, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Social Services Assistant
Facility: MediLodge of Southfield
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward.
Why MediLodge?
  • Michigan's Largest Provider of long-term care skilled nursing and short-term rehabilitation services.
  • Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
  • Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
  • Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
  • Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association.

Key Benefit Package Options?
  • Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
  • Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
  • Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
  • Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
  • Pet Insurance: Three options available
  • Education Assistance: Tuition reimbursement and student loan repayment options.
  • Retirement Savings with 401K.
  • HSA and FSA options
  • Unlimited Referral Bonuses.

Start a rewarding and stable career with MediLodge today!
Summary:
The Social Services Assistant provides support to the social services department.
Education:
  • High School Diploma

Experience:
  • One year of experience in a long-term care environment.

Job Functions:
  • Provides administrative support.
  • Coordinates resident visits with outside services, dental, optical, etc..
  • Conducts in-service programs to educate staff regarding psychosocial issues and patient rights.
  • Performs other tasks as assigned.
Knowledge/Skills/Abilities:
  • Ability to work cooperatively as a member of a team.
  • Ability to communicate effectively with residents and their family members, and at all levels of the organization.
  • Ability to maintain confidentiality.
  • Knowledge of psychosocial practices applicable to a long term care environment.
  • Skilled in directing and motivating the workforce.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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