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Services Assistant Jobs in Rochester, MI (NOW HIRING)

Big Boy Restaurants

Service Assistant - Warren

Warren, MI · On-site

$14 - $18.75/hr

Service Assistant - Warren Warren, MI - Store - Warren, MI 48093 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Description The main ...

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Services Assistant information

What are the key skills and qualifications needed to thrive as a services assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What is a services assistant?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What are some common challenges services assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What cities near Rochester, MI are hiring for Services Assistant jobs? Cities near Rochester, MI with the most Services Assistant job openings:
Services Assistant jobs near you
Infographic showing various Services Assistant job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Service Assistant - Warren

Big Boy Restaurants

Warren, MI • On-site

$14 - $18.75/hr

Other

Re-posted 5 days ago

Big Boy Restaurants rating

5.1

Company rating: 5.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Service Assistant - Warren

Warren, MI - Store - Warren, MI 48093

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None

Description

The main responsibilities of a Service Assistant at Big Boy is to keep the dining room sparkling clean for our guests as well as keep dishes, glasses, cups, silverware and utensils cleaned and stocked for your co-workers.

Service Assistant Responsibilities:

  • Maintains dining room cleanliness and sanitation. Keeps tables, floors, seats and restrooms clean and sanitary at all times throughout the shift.
  • Ensures service staff and chefs have clean dishes, glassware and silverware at all times, in order to maintain a smooth flow of service.
  • Maintains a safe and sanitary environment for food storage, preparation and handling, following every health guideline and procedure at all times.
  • Maintains safety and sanitation standards in the restaurant and keeps the dish room area clean and organized.
  • Maintains a professional appearance, adhering to uniform standards at all times.
  • Maintains exterior cleanliness including parking lots, sidewalks, planters and other location specific areas. Also includes snow removal and salting, when necessary.
Qualifications

Service Assistant Job Skills:

  • Able to remain on your feet for long periods of time;
  • Bending, reaching and climbing stairs;
  • Ability to work under pressure;
  • Walking in and out of refrigerated and freezer areas;
  • Sufficient strength and agility to lift and carry up to 50 lbs.;
  • Good hearing, visual and English speaking skills;
  • Ability to read English and follow written directions accurately;
  • Ability to work with a wide variety of foods, ingredients and cleaning supplies;
  • Good mobility of fingers, hands, wrists and elbows;
  • Able to work in a hot environment;
  • Able to work with steam, hot and cold foods, and ice; and
  • Good memory, math and organizational skills

Desired Traits/Hospitality Skills

  • A helpful, friendly personality;
  • Good communication skills; and
  • The ability to work well with others and provide quality service to guests

What Big Boy Restaurants employees say

Pay

Benefits

Hours and flexibility

Workplace

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