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Services Manager Jobs in Michigan (NOW HIRING)

The Leona Group

Food Services Manager

Benton Harbor, MI · On-site

Serve food and manage food service area * Oversee food service operation for compliance with local health department regulations * Supervise food service staff and volunteers * Serve food to students ...

The Leona Group

Food Services Manager

Benton Harbor, MI · On-site

Serve food and manage food service area * Oversee food service operation for compliance with local health department regulations * Supervise food service staff and volunteers * Serve food to students ...

The Leona Group

Food Services Manager

Benton Harbor, MI · On-site

Serve food and manage food service area * Oversee food service operation for compliance with local health department regulations * Supervise food service staff and volunteers * Serve food to students ...

TH Medical

Ambulatory Services Manager

Detroit, MI

Collaborates with other managers/directors of ambulatory services to achieve consistencies within ambulatory clinical operations. Creates a culture of service and continuous improvement. Develops ...

TH Medical

Ambulatory Services Manager

Detroit, MI · On-site

Collaborates with other managers/directors of ambulatory services to achieve consistencies within ambulatory clinical operations. Creates a culture of service and continuous improvement. Develops ...

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All JobsServices JobsServices Manager JobsServices Manager Jobs in Michigan

Services Manager information

See Michigan salary details

$24K

$71.2K

$119.8K

How much do services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for services manager in Michigan is $71,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Michigan?

The most popular types of Services jobs in Michigan are:

What cities in Michigan are hiring for Services Manager jobs?

Cities in Michigan with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,189 per year, or $34.2 per hour.

Environmental Services Manager

Environmental Testing and Consulting

Romulus, MI • On-site

Full-time

Re-posted 7 hours ago

Job description

Job Description: Field Services Manager

Position Title

Field Services Manager

Reports To

Field Operations Director

Position Summary

The Field Services Manager is responsible for leading and developing field operations to ensure projects are completed safely, efficiently, on schedule, and in accordance with company standards. This role provides strategic leadership to Project Managers, Environmental Professionals, Lead Field Technicians and Field Technicians while driving operational excellence, resource planning, quality, profitability, and employee development.

The Field Services Manager serves as the bridge the Field Operations Director and field employees, ensuring the field team consistently delivers exceptional client experiences while supporting the company's growth objectives.

Primary Responsibilities

Leadership & People Management

  • Lead, mentor, and hold accountable Field Employees.
  • Build a culture of accountability, professionalism, teamwork, and continuous improvement.
  • Conduct regular one-on-one meetings with direct reports.
  • Participate in hiring, onboarding, coaching, performance management, and succession planning.
  • Ensure employees understand expectations, core values, and operational standards.
  • Address performance concerns promptly and consistently.

Operational Leadership

  • Oversee daily field operations across all service lines.
  • Ensure projects are completed safely, accurately, on budget, and on schedule.
  • Develop staffing strategies to maximize utilization and efficiency.
  • Monitor workload distribution and adjust resources as business demands change.
  • Remove operational obstacles that impact productivity.
  • Coordinate with Client Services, Laboratory, Sales, and Training to improve workflow.

Financial Accountability

  • Manage departmental profitability.
  • Monitor labor costs, overtime, equipment usage, and project margins.
  • Review operational metrics and implement improvements.
  • Participate in budgeting and forecasting as requested.
  • Identify opportunities to improve efficiency while maintaining service quality.

Client Experience

  • Support major client relationships and high-profile projects.
  • Resolve escalated client concerns quickly and professionally.
  • Partner with Sales during project planning and execution.
  • Ensure field teams consistently exceed client expectations.

Quality Assurance

  • Ensure compliance with company SOPs and regulatory requirements.
  • Monitor quality of field documentation and sample collection.
  • Conduct regular field audits and jobsite inspections.
  • Identify trends and implement corrective actions.
  • Drive continuous improvement initiatives.

Safety Leadership

  • Champion a proactive safety culture.
  • Ensure compliance with OSHA, EPA, state regulations, and company safety policies.
  • Participate in incident investigations.
  • Review safety metrics and corrective actions.
  • Ensure required certifications and training remain current.

Strategic Planning

  • Develop operational goals aligned with company objectives.
  • Assist with annual planning and departmental Rocks.
  • Track Scorecard metrics and identify operational trends.
  • Recommend process improvements and technology enhancements.
  • Participate in leadership meetings and company initiatives.

Qualifications

Education

  • Bachelor's degree in Environmental Science, Industrial Hygiene, Construction Management, Business, or related field preferred.
  • Equivalent industry experience may be substituted.

Experience

  • 5+ years of environmental consulting or field operations experience.
  • 3+ years in progressive leadership roles.
  • Experience managing multiple teams and supervisors.
  • Strong understanding of environmental consulting operations.
  • Budget and financial management experience preferred.

Knowledge & Skills

  • Strong leadership and coaching abilities
  • Operational planning and execution
  • Project management
  • Resource allocation
  • Financial acumen
  • Conflict resolution
  • Performance management
  • OSHA and environmental regulatory knowledge
  • Client relationship management
  • Strategic thinking
  • Decision-making under pressure
  • Excellent written and verbal communication
  • Proficiency with Microsoft Office and operational management software


Core Competencies

The Field Services Manager consistently demonstrates:

  • Professional Expertise
  • Personal Integrity
  • Exceeds Client Expectations
  • Embraces Teamwork
  • Exhibits Positivity
  • Adapts to Changing Needs


Physical Requirements

  • Ability to visit active job sites.
  • Ability to climb stairs, ladders, and navigate construction environments.
  • Lift up to 50 pounds occasionally.
  • Ability to travel throughout the service area.
  • Occasional overnight travel may be required.

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