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Services Manager Jobs in Michigan (NOW HIRING)

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Disclosure Services Manager

East Lansing, MI · On-site

$100 - $125/hr

The Disclosure Services Manager will collaborate with internal teams, including legal, compliance, and risk management, to gather necessary information for disclosure requirements. Additionally, this ...

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Services Manager information

See Michigan salary details

$24K

$71.2K

$119.8K

How much do services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for services manager in Michigan is $71,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Michigan?

The most popular types of Services jobs in Michigan are:

What cities in Michigan are hiring for Services Manager jobs?

Cities in Michigan with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,189 per year, or $34.2 per hour.

Disclosure Services Manager

First National Bank of America

East Lansing, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

First National Bank of America is seeking a detail-oriented and experienced Disclosure Services Manager to join our team. This role will be responsible for overseeing the accurate and timely preparation and delivery of Loan Estimate and Closing Disclosure documents in compliance with TRID regulations. In this role, attention to detail is paramount, as the role will be responsible for reviewing Review loan files periodically to ensure accuracy of loan terms, fees, and disclosures. The Disclosure Services Manager will collaborate with internal teams, including legal, compliance, and risk management, to gather necessary information for disclosure requirements. Additionally, this role will stay up to date with regulatory changes and industry best practices to ensure the organization's disclosure practices remain in compliance.

Responsibilities:

  • Manage the end-to-end disclosure process, including gathering information, drafting, reviewing, and distributing disclosure documents.
  • Manage loan services process for the accurate and timely ordering of flood certifications, appraisals, and completion of CIP and OFAC processing.
  • Ensure compliance with all relevant regulatory requirements, such as banking regulations, privacy laws, and consumer protection laws.
  • Provide training and guidance to internal stakeholders on disclosure requirements and best practices.
  • Maintain accurate records and documentation of all disclosure activities

Qualifications:

  • Minimum of 3 years of experience in mortgage lending and TRID disclosure management with a strong knowledge of TRID regulations and requirements
  • Excellent communication and organizational skills
  • Ability to work independently and prioritize tasks effectively in a fast-paced environment
  • Proficiency in mortgage loan origination software and Microsoft Office applications
  • 2+ years managing a team

Employee benefits

  • Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental - Premiums as low as $0.00
  • Vision - Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand

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