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Servicenow Testing Jobs (NOW HIRING)

Astrica

ServiceNow AI Engineer

Astrica ServiceNow AI Engineers bring deep expertise in ServiceNow platform development, AI-driven ... Support testing, troubleshooting, tuning, and continuous improvement of AI-enabled platform ...

GDIT

WV · On-site

Experience supporting Automated Test Framework (ATF), regression testing, and customer acceptance ... ServiceNow application Administration experience in two or more of the following areas: * Core ...

New

RedSky

ServiceNow SME (TS)

Chantilly, VA · Remote

... testing. * Produce technical documentation and reports supporting each project phase and deliverable. Qualifications: * ServiceNow Certified System Administrator (CSA) certification and/or additional ...

Polar IT Services

ServiceNow Administrator

Erie, PA · On-site

Contribute to an Agile delivery environment, supporting sprint planning, backlog refinement, testing, and deployment activities. Preferred Experience & Skills * Expertise with ServiceNow ITOM ...

RedSky

ServiceNow SME (TS)

Chantilly, VA · On-site +1

... testing. * Produce technical documentation and reports supporting each project phase and deliverable. Qualifications: * ServiceNow Certified System Administrator (CSA) certification and/or additional ...

Polar IT Services

ServiceNow Administrator

Erie, PA · On-site

Contribute to an Agile delivery environment, supporting sprint planning, backlog refinement, testing, and deployment activities. Preferred Experience & Skills * Expertise with ServiceNow ITOM ...

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How much do servicenow testing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for servicenow testing in the United States is $46.65, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $62.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Servicenow Testing position, and why are they important?

Excelling in a ServiceNow Testing role requires strong experience in software testing methodologies, familiarity with ServiceNow modules, and a background in computer science or information technology. Knowledge of testing tools like Selenium, ServiceNow Automated Test Framework (ATF), and related ITSM certifications (e.g., ServiceNow Certified System Administrator) are highly advantageous. Attention to detail, analytical thinking, and effective communication help testers identify issues and collaborate efficiently with development and business teams. These skills are essential to ensure ServiceNow implementations meet quality standards, function as expected, and align with organizational goals.

What is a ServiceNow Testing job?

A ServiceNow Testing job involves validating the functionality, performance, and security of ServiceNow applications to ensure they meet business requirements. Testers create and execute test cases, perform automated and manual testing, and identify defects. They work closely with developers and stakeholders to resolve issues and enhance system reliability. Their role is crucial in preventing disruptions and ensuring a seamless user experience.

What does a typical workday look like for a ServiceNow Testing professional?

A typical day for a ServiceNow Testing professional involves reviewing functional requirements, creating and executing test cases, and logging defects within the ServiceNow platform or other tracking systems. You will frequently collaborate with developers, business analysts, and project managers to clarify requirements and ensure thorough testing coverage. Much of your time will be devoted to regression, integration, and user acceptance testing, as well as documenting results and communicating issues found. Teamwork, strong documentation, and constant interaction with cross-functional teams are key aspects of this role in most organizations.

More about Servicenow Testing jobs
What cities are hiring for Servicenow Testing jobs? Cities with the most Servicenow Testing job openings:
What states have the most Servicenow Testing jobs? States with the most job openings for Servicenow Testing jobs include:
What job categories do people searching Servicenow Testing jobs look for? The top searched job categories for Servicenow Testing jobs are:
Servicenow Testing jobs near you
Infographic showing various Servicenow Testing job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $97,040 per year, or $46.7 per hour.

ServiceNow AI Engineer

Astrica

Remote

Contractor

Posted 19 days ago

Job description

Astrica ServiceNow AI Engineers bring deep expertise in ServiceNow platform development, AI-driven workflow automation, and emerging generative AI capabilities to design and deliver scalable, enterprise-grade AI solutions across the ServiceNow ecosystem.
What you'll do:
Dazzle clients! Lead technical efforts to accelerate the adoption, implementation, and operationalization of ServiceNow AI capabilities across enterprise environments. Advise clients on best practices for leveraging out-of-the-box (OOB) and custom AI solutions, including AI Skills, Topics, Conversations, AI Agents, and Agentic Workflows to improve operational efficiency and user experience.
Build stuff! Design, configure, develop, test, and deploy AI-enabled solutions on the ServiceNow platform utilizing tools such as Now Assist, Flow Designer, IntegrationHub, Virtual Agent, Generative AI capabilities, and workflow orchestration frameworks. Support the creation of conversational experiences, automation logic, prompts, and AI-driven workflows aligned to business and operational objectives.
Influence! Define and guide technical and architectural approaches for AI-enabled ServiceNow implementations. Collaborate closely with platform architects, product owners, developers, and business stakeholders to identify use cases, prototype innovative solutions, and establish scalable implementation strategies for enterprise AI adoption.
Drive quality! Support testing, troubleshooting, tuning, and continuous improvement of AI-enabled platform capabilities while ensuring scalability, security, maintainability, and operational readiness. Contribute documentation, knowledge transfer, and long-term sustainment activities while proactively communicating risks, dependencies, and technical recommendations to leadership and project stakeholders.
What you bring:
  • 7-10+ years of ServiceNow platform experience, including hands-on development, configuration, and implementation across enterprise environments.
  • 3-5+ years of experience working with ServiceNow AI capabilities, including Now Assist, Virtual Agent, AI Skills, conversational AI, workflow automation, generative AI, or agentic frameworks.
  • Strong experience configuring and implementing ServiceNow OOB AI capabilities, including AI Skills, Topics, Conversations, AI Agents, and Agentic Workflows.
  • Hands-on experience designing and developing custom AI-enabled workflows, prompts, conversational experiences, and automation solutions within the ServiceNow ecosystem.
  • Experience integrating ServiceNow with enterprise systems and platforms using REST/SOAP APIs, IntegrationHub, middleware technologies, and workflow orchestration patterns.
  • Demonstrated ability to collaborate with cross-functional stakeholders to translate business requirements into scalable AI-driven technical solutions.
  • Strong troubleshooting, testing, optimization, and performance tuning experience related to AI-enabled platform capabilities and workflow automation.
  • Experience supporting rapid prototyping, pilot initiatives, innovation efforts, and modernization programs leveraging emerging AI technologies.
  • A passion for staying current on evolving ServiceNow AI capabilities, generative AI trends, and enterprise automation best practices.
  • A calm, adaptable, and solution-oriented approach to both client engagements and internal collaboration.
  • A strong desire to work in a fast-paced, collaborative, and adaptive environment with high-performing teams.

Where You'll Work
We're a remote-first team, which means you can do your best work from wherever you're happiest and most productive. Every now and then, we may ask you to join us on-site with a client-but those moments are the exception, not the rule. Flexibility is built in, because we know life doesn't fit neatly into a 9-5.
Why Astrica?
At Astrica, we're not just checking boxes-we're reimagining what it means to be a ServiceNow partner. We blend smart automation with human-first change management, and we do it with curiosity, creativity, and a sense of humor. Our team is made up of industry pros who love what they do and believe work should be both impactful and fun.
Astrica is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

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