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Service Writer Jobs in Spring, TX (NOW HIRING)

Doggett Auto

Service Writer - Honda Med

Houston, TX · On-site

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Doggett

Service Writer - Honda Med

Houston, TX · On-site

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Midas

Assistant Automotive Service Writer

Houston, TX · On-site

$50K - $95K/yr

Automotive Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

CraneWorks

Service Writer - Houston, TX

Houston, TX

Service Writer Reports to: Service Manager Location: Houston, TX Department: Service FLSA Status: Salary Exempt About Us: CraneWorks is an award-winning global provider of lifting solutions. Our ...

Posillico

Heavy Equipment Service Writer

Houston, TX · On-site

Heavy Equipment Service Writer The Heavy Equipment Service Writer is responsible for managing and maintaining the B2W system for Texas shop operations while providing administrative and customer ...

Midas

Assistant Automotive Service Writer

Spring, TX · On-site

$50K - $95K/yr

We are looking for an automotive service writer to assist in managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and ...

Doggett

Service Writer - Ford N Houston

Houston, TX · On-site

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Midas

Assistant Automotive Service Writer

Shenandoah, TX · On-site

$50K - $95K/yr

We are looking for an automotive service writer to assist in managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and ...

Doggett

Service Writer - Ford S Loop

Houston, TX · On-site

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Spring, TX

Service Writer information

See Spring, TX salary details

$10

$21

$37

How much do service writer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service writer in Spring, TX is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs

What job categories do people searching Service Writer jobs in Spring, TX look for?

The top searched job categories for Service Writer jobs in Spring, TX are:

What cities near Spring, TX are hiring for Service Writer jobs?

Cities near Spring, TX with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,957 per year, or $21.6 per hour.

Service Writer - Service

SelecTransportation Resources, LLC.

Houston, TX • On-site

Full-time

Re-posted 14 days ago

Job description

Description

As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department. You will serve as the liaison between customers and the service team, ensuring exceptional customer service, accurate documentation, and efficient communication. This position requires excellent organizational skills, strong attention to detail, and exceptional communication abilities.

Key Responsibilities:

1. Customer Interaction: 

  • Greet customers in a friendly and professional manner.
  • Listen to customers' concerns and accurately document their service needs.
  • Provide updates to customers regarding the status of their vehicles and any recommended services.

2. Service Documentation:

  • Create detailed service orders and accurately document all relevant information.
  • Input customer and vehicle information into the dealership's database system.
  • Ensure all documentation complies with dealership and manufacturer guidelines.

3. Scheduling and Coordination:

  • Schedule service appointments based on customer preferences and service availability.
  • Coordinate with the service team to ensure timely completion of repairs and maintenance.
  • Prioritize work orders based on urgency and customer needs.

4. Technical Knowledge:

  • Develop a basic understanding of commercial truck systems and components.
  • Communicate effectively with technicians to relay customer concerns and service requirements.
  • Assist customers in understanding recommended services and repairs.

5. Customer Satisfaction:

  • Address customer inquiries and concerns promptly and professionally.
  • Follow up with customers to ensure satisfaction with completed services.
  • Strive to exceed customer expectations through exceptional service delivery.

6. Sales Support:

  • Identify opportunities to upsell additional services or products to customers.
  • Communicate service promotions and offerings to customers.

Requirements

  •  High school diploma or equivalent; additional education or training in automotive technology is a plus.
  • Previous experience in a customer service or automotive service role preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Proficiency in computer systems and database management.
  • Ability to work efficiently in a fast paced environment and handle multiple tasks simultaneously.
  • Flexibility to work weekends, nights or evenings as needed.

Apply