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Service Writer Jobs in Lockport, IL (NOW HIRING)

Writer

Strategic account executive (Central)

Chicago, IL · On-site

$340K - $350K/yr

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through ...

Walmart

Auto Care Center Service Writer

Montgomery, IL · On-site

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Morris, IL · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

North Central College

Student Writer

Naperville, IL · On-site

Posting Number ST000823 Position Title Student Writer Department Enrollment Marketing Division Institutional Advancement Supervisor Laura Pohl Supervisor Title Editorial director Description of Job ...

North Central College

Student Writer

Naperville, IL

Posting Number ST000823 Position Title Student Writer Department Enrollment Marketing Division Institutional Advancement Supervisor Laura Pohl Supervisor Title Editorial director Description of Job ...

Airswift

Safety Advisor/Permit Writer

Channahon, IL · On-site

Airswift is looking for a Safety Advisor/Permit Writer to work for a major O&G company in Channahon, IL, for an initial 12-months assignment. Role Context This position is based in a refinery and ...

Olsen Motorsports

Service Advisor

Downers Grove, IL

$150K/yr

Porsche Restoration & Service ConsultantOlsen Motorsports | Porsche Restoration, Repair ... This position is more than writing repair orders. You will be the trusted advisor who guides ...

Writer

AI deployment engineer (Central)

Chicago, IL · On-site

$131K - $166K/yr

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through ...

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All JobsService Writer JobsService Writer Jobs in Lockport, IL

Service Writer information

See Lockport, IL salary details

$11

$24

$42

How much do service writer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service writer in Lockport, IL is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Lockport, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,669 per year, or $24.4 per hour.

Strategic account executive (Central)

Writer

Chicago, IL • On-site

$340K - $350K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Seattle, Austin, Chicago, or London. You'll report to a regional vice president.
What you'll do
  • Drive net-new revenue by managing the full sales cycle for WRITER's enterprise AI agent platform
  • Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
  • Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
  • Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
  • Own your book of business with a high degree of accountability and a bias for long-term impact
  • Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
  • Consistently input accurate pipeline data to forecast and report sales progress to leadership
  • Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed

☆ What you need
  • 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
  • Track record of meeting or exceeding annual quotas
  • Skilled in outbound prospecting, consultative selling, and executive stakeholder management
  • Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
  • Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
  • Strong executive level presentation skills

Benefits & perks (US Full-time employees)
  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (16 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending account and dependent FSA options
  • Health savings account for eligible plans with company contribution
  • Annual work-life stipends for:
    • Wellness stipend for gym, massage/chiropractor, personal training, etc.
    • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.

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