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Service Writer Jobs in Athens, GA (NOW HIRING)

Service Technician Canaan Crossing - Madison, GA WHO WE ARE: Woda Cooper Companies, Inc . is a ... Must be able to read and speak English and follow oral and written directions. * Previous ...

Customer Service Associate

Commerce, GA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Service Leader

Monroe, GA · On-site

$14.75 - $19.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Commerce, GA · On-site

$14.75 - $19.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Madison, GA

$14.50 - $19/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Braselton, GA · On-site

$14.50 - $19.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Flowery Branch, GA · On-site

$14.75 - $19.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Flowery Branch, GA

$14.75 - $19.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Commerce, GA

$14.75 - $19.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Madison, GA · On-site

$14.50 - $19/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Monroe, GA

$14.75 - $19.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Braselton, GA

$14.50 - $19.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Showing results 41-60

Service Writer information

See Athens, GA salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service writer in Athens, GA is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.92 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.

What are popular job titles related to Service Writer jobs in Athens, GA?

For Service Writer jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Athens, GA look for?

The top searched job categories for Service Writer jobs in Athens, GA are:

What cities near Athens, GA are hiring for Service Writer jobs?

Cities near Athens, GA with the most Service Writer job openings:

Infographic showing various Service Writer job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,781 per year, or $23.5 per hour.

Service Technician

Woda Cooper

Madison, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Woda Cooper Companies rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

15th of 205 rated real estate companies


Job description

Service TechnicianCanaan Crossing – Madison, GA

WHO WE ARE:

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

WHERE YOU'LL WORK:

Canaan Crossing is an affordable housing community located in Madison, Georgia, offering quality apartment homes in a welcoming, resident-focused environment. As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely with residents, vendors, and your regional support team, you'll help maintain a safe, well-managed community while delivering exceptional customer service and supporting Woda Cooper's commitment to providing high-quality affordable housing.

DUTIES & RESPONSIBILITIES:

  • Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.
  • Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends.
  • Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
  • Maintain confidentiality at all times related to prospect or resident information.
  • Maintain an attractive community appearance and overall positive curb appeal.
  • Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal.
  • Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
  • Effectively utilize required company databases and software programs.
  • Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems.
  • Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
  • Must be available and on-call for emergencies after hours, weekends, holidays or as assigned.
  • Maintain professional appearance with designated maintenance uniform required by company policy.
  • Dependable and able to report to work according to schedule and on time.
  • Utilize personal protective equipment to ensure a safe work environment as required by company policy.
  • Assist with any third-party inspections as needed.
  • Participate and complete OSHA10 Training.   
  • Perform other related duties as assigned.

REQUIRED SKILLS & ABILITIES:

  • Thorough knowledge of general plumbing, and electrical.
  • Ability to read repair manuals.
  • Ability to use hand tools and power tools.
  • Ability to follow instructions.
  • Excellent time management skills.
  • Strong analytical and problem-solving skills.

EDUCATION & EXPERIENCE:

  • Must be at least 18 years old with a high school diploma or GED.
  • Must be able to read and speak English and follow oral and written directions.
  • Previous experience in maintenance is preferred.

PHYSICAL REQUIREMENTS:

  • Must possess a valid driver’s license and auto insurance.
  • Prolonged periods of standing and walking.
  • Must be physically able to climb ladders, bend, and crawl into awkward spaces.
  • Must be able to lift 50 pounds at a time.
  • Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.

BENEFITS:

We offer competitive wages and annual bonus opportunities. Benefits include:

  • Medical, Dental and Vision
  • Short Term Disability and Life Insurance
  • 401k with Company Match
  • 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
  • Cell Phone Discount
  • 12 Days Paid Time Off
  • 8 Paid Holidays & 2 Floating Holidays!
  • Fitness Reimbursement
  • Professional Development Reimbursement

Employment is contingent on education verification, references, background check, and drug screening.

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What Woda Cooper Companies employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Woda Cooper

Sourced by ZipRecruiter

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 15 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

Industry

Construction of buildings

Company size

501 - 1,000 Employees

Headquarters location

Columbus, OH, US

Year founded

1990

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