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Service Writer Jobs in Metter, GA (NOW HIRING)

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for ...

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for ...

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for ...

Service Writer / Service Advisor We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for ...

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

New

Proficient oral and written communication skills * Willingness to learn and work hard * Ability to ... Basic Service Technician certification preferred * High School Diploma or equivalent experience ...

Service Worker

Statesboro, GA · On-site

$17.25 - $19.75/hr

The Service crew cleans, fuels, and checks fluid levels of buses under direct supervision. Transdev ... Ability to read and follow written and spoken instructions * Ability to read, comprehend, and abide ...

The Service crew cleans, fuels, and checks fluid levels of buses under direct supervision. Transdev ... Ability to read and follow written and spoken instructions * Ability to read, comprehend, and abide ...

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Service Writer information

See Metter, GA salary details

$9

$19

$34

How much do service writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service writer in Metter, GA is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $22.31 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.

What cities near Metter, GA are hiring for Service Writer jobs?

Cities near Metter, GA with the most Service Writer job openings:

Infographic showing various Service Writer job openings in Metter, GA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,372 per year, or $19.4 per hour.

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Re-posted 28 days ago


Job description

Service Writer / Service Advisor

We’re looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for delivering exceptional customer service and a strong understanding of automotive repair processes. If you thrive in a fast-paced environment and enjoy helping customers care for their vehicles, we want to hear from you!

What You’ll Do
  • Greet customers and assess their vehicle service and repair needs
  • Communicate clearly and professionally about repair recommendations, costs, and timelines
  • Build and maintain lasting relationships with customers to drive satisfaction and retention
  • Coordinate repair orders between customers, technicians, and the parts department
  • Monitor repair progress and provide frequent updates to customers
  • Ensure proper documentation and adherence to dealership and manufacturer standards
  • Maintain the company’s reputation for integrity, professionalism, and quality service
  • Support dealership profitability by maximizing sales opportunities and executing promotions
  • Oversee technician efficiency, job completion times, and quality control standards
  • Participate in the continuous improvement of service department procedures and operations
What We’re Looking For
  • Proven automotive service advisor or writer experience required
  • Excellent customer service, communication, and organizational skills
  • Ability to multitask and perform effectively in a fast-paced environment
  • High school diploma or equivalent required; additional training in service advising, customer satisfaction, or quality control preferred
  • Proficient in computer systems and service management software
  • Detail-oriented with strong time-management skills
  • Valid driver’s license with a clean driving record
Why You’ll Love Working with Us
  • Competitive Pay Plan – Salary plus bonus and commission opportunities
  • Career Growth – Ongoing training and advancement from within
  • Positive, Professional Environment – Supportive team focused on customer satisfaction
  • Company-Provided Training – Continuous education and skill development
  • Fast-Paced, Rewarding Workplace – Every day brings new challenges and opportunities
  • Comprehensive Benefits – Health, Dental, and Vision insurance
  • Work Location: One dealership location
Our Commitment to Diversity

We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.