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Service Writer Jobs in Athens, GA (NOW HIRING)

Walmart

Auto Care Center Service Writer

Monroe, GA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Commerce, GA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Fish Window Cleaning

Estimate Writer

Athens, GA · On-site

$19 - $22/hr

Provide excellent customer service * Self-motivated and able to work alone Compensation: $19.00 - $22.00 per hour Fish Window Cleaning has grown to be the world's largest window cleaning company with ...

Yancey Bros. Co.

Service Coordinator

Jefferson, GA · On-site

$18.25 - $23/hr

One (1) year experience as a Service Coordinator or Service Writer in the automotive/truck/heavy equipment industry Values: At Yancey Bros. Co, we are always looking to add people to our team who ...

Yancey Bros.co

Service Coordinator

Jefferson, GA · On-site

$18.25 - $23/hr

One (1) year experience as a Service Coordinator or Service Writer in the automotive/truck/heavy equipment industry Values: At Yancey Bros. Co, we are always looking to add people to our team who ...

Yancey Bros.

Service Coordinator

Jefferson, GA · On-site

$18.25 - $23/hr

One (1) year experience as a Service Coordinator or Service Writer in the automotive/truck/heavy equipment industry Values: At Yancey Bros. Co, we are always looking to add people to our team who ...

Yancey Bros Co

Service Coordinator

Jefferson, GA · On-site

$18.25 - $23/hr

One (1) year experience as a Service Coordinator or Service Writer in the automotive/truck/heavy equipment industry Values: At Yancey Bros. Co, we are always looking to add people to our team who ...

micro1 AI

Medical Writing Manager

Athens, GA · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

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Service Writer information

See Athens, GA salary details

$11

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$41

How much do service writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service writer in Athens, GA is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.92 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,781 per year, or $23.5 per hour.

Powersports Service Writer

Northeast Georgia Motorsports

Hoschton, GA

$18 - $23/hr

Full-time

Re-posted 29 days ago

Job description

The Service Advisor is responsible for meeting customers and accommodating customer requests pertaining to repair and/or servicing of their motorcycle/atv/side by side/watercraft. The Service Advisor is a key player in the dealership for generating positive customer relations. The Service Advisor achieves this by consistent communication to customers on the status of their unit and charges for repairs. The Service Advisor also promotes service sales through communication of information to customers on maintenance and repair needs that are identified during the service appointment process.
Job Duties:
-Notate and problems or symptoms a unit is having by listening to customer’s description of symptoms and adding them to the repair order.
-Verify warranty and service contract coverage by examining records and papers, explain provisions and exclusions
-Develop estimates by pricing materials, supplies, and labor.
-Prepares repair orders.
-Maintain customer rapport by explaining estimates, any additional services needed and following up with the status of a unit on a timely basis.
-Up-sell needed maintenance and accessories
-Perform a comprehensive predelivery check of customer vehicle, ensuring cleanliness and that all items identified from service/repair have been carried out appropriately and on schedule.
-Dispatch all repair orders through the service department.
-Understand and process extended warranties and maintenance contracts from start to finish.
Job Requirements:
-Must have general powersports mechanical knowledge, as well as great sales, organizational, and people skills..
-Clean MVR

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