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Service Writer Jobs in Appleton, WI (NOW HIRING)

Bonded Filter Company

Service Tech

Appleton, WI · On-site

Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention ... Employment is at-will unless otherwise stated in a signed written agreement. * Offers may be ...

Bonded Filter Company

Service Tech

Appleton, WI · On-site

Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention ... Employment is at-will unless otherwise stated in a signed written agreement. * Offers may be ...

Bonded Filter Company

Service Tech

Oshkosh, WI · On-site

Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention ... Employment is at-will unless otherwise stated in a signed written agreement. * Offers may be ...

Bonded Filter Company

Service Tech

Neenah, WI · On-site

Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention ... Employment is at-will unless otherwise stated in a signed written agreement. * Offers may be ...

Bonded Filter Company

Service Tech

Neenah, WI · On-site

Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention ... Employment is at-will unless otherwise stated in a signed written agreement. * Offers may be ...

Bonded Filter Company

Service Tech

Oshkosh, WI · On-site

Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention ... Employment is at-will unless otherwise stated in a signed written agreement. * Offers may be ...

company1303

Service Technician

Dale, WI · On-site

$2K/day

At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success ... Ability to communicate verbally and in writing in the English language. * Ability to travel ...

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

BelAir Cantina

Service Manager

Green Bay, WI

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities ... Strong verbal and written communication skills. * Bilingual a plus * Local Bartender's (Class D ...

BelAir Cantina

Service Manager

Green Bay, WI

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities ... Strong verbal and written communication skills. * Bilingual a plus * Local Bartender's (Class D ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Walgreens

Customer Service Associate

Ashwaubenon, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

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All JobsService Writer JobsService Writer Jobs in Appleton, WI

Service Writer information

See Appleton, WI salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for service writer in Appleton, WI is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What jobs pay 10,000 a month without a degree?

A Service Writer typically earns between $3,000 and $6,000 per month, depending on experience and location, and usually requires strong communication skills and automotive knowledge. Jobs that pay $10,000 a month without a degree often include sales roles, real estate agents, skilled trades like electricians or plumbers, and certain entrepreneurial ventures, which rely on experience, certifications, or commissions rather than formal education.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, depending on the employer. Compensation structures can vary by dealership or service center, and strong communication and sales skills are often important for earning incentives.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What is the hardest job at a car dealership?

The service writer role at a car dealership can be challenging due to the need to manage customer expectations, coordinate repairs with technicians, and handle high-pressure situations. It requires strong communication skills, organization, and the ability to work under tight deadlines. The job often involves multitasking and maintaining customer satisfaction in a fast-paced environment.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and an auto repair shop, documenting vehicle issues, estimating repair costs, and communicating service progress. They coordinate with technicians, prepare work orders, and ensure customer satisfaction throughout the service process.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Service Tech

Service Tech

Bonded Filter Company

Appleton, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Position Summary


BFC Solutions is looking for a dependable, safety-minded Service Technician to support our local and nationwide retail and corporate customers. This field-based role completes scheduled filter service and related maintenance tasks at assigned customer locations, helping customer facilities operate safely and efficiently. Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention to detail are critical. This role is a strong fit for someone who enjoys hands-on work, route-based service, and working independently while staying connected to a supportive operations team. This role may include overnight travel within the region up to three weeks (Monday night through Thursday night) every month.

Benefits and Perks

Full-time and permanent with advancement opportunities

Competitive pay rate of $24/hour

Weekly paycheck

Medical, dental, vision and life insurance as well as 401k and other benefits

Take home vehicle

What You Will Do

Route Service & Field Execution

  • Follow assigned daily and weekly route schedules; arrive on time and complete services within expected service windows.
  • Perform scheduled filter service and related maintenance tasks, including removing and replacing filters, cleaning housings, inspecting units, checking airflow and fit, and verifying proper operation.
  • Load, unload, and organize filters, tools, and supplies; maintain accurate inventory and return or transfer materials as required.
  • Provide route coverage and support for other territories as needed, including occasional overnight travel.

Customer Service & Site Requirements

  • Service industrial and retail customer sites professionally, respectfully, and in accordance with customer-specific site requirements.
  • Communicate clearly with customer contacts, protect customer property, and leave work areas clean and orderly.
  • Identify and communicate service issues, equipment concerns, and customer needs to the Regional Service Manager and appropriate internal partners.

Safety, Quality & Compliance

  • Use required personal protective equipment (PPE) and follow all safety rules, job hazard analyses (JHAs/JSAs), and customer site requirements.
  • Operate a company vehicle safely, maintain an acceptable driving record, complete required vehicle checks, and report vehicle issues promptly.
  • Escalate safety incidents, near-misses, customer complaints, and quality concerns immediately; participate in investigations and corrective actions when needed.
  • Maintain tools and equipment in safe working order; inspect, calibrate, and request replacements or repairs as required.

What We Are Looking For

  • High school diploma or GED required.
  • Valid driver’s license with an acceptable motor vehicle record (MVR) required.
  • Ability to pass pre-employment background screening, drug/alcohol testing, and any customer-required screenings.
  • Mechanical aptitude and ability to use hand tools, read basic work instructions, and follow standard procedures.
  • Comfort using mobile applications and handheld devices to document work.
  • Strong customer service skills, reliability, professionalism, and attention to detail.
  • Ability to meet the essential physical, travel, and schedule requirements of the role, including lifting and moving up to 50 lbs., daily territory travel, and occasional overnight travel or overtime.

Preferred

  • 1+ year of experience in field service, installation, maintenance, route-based service, or a similar customer-facing role preferred.
  • Experience working in industrial, commercial, or other controlled-access customer environments preferred.
  • Experience performing filter service, preventive maintenance, or related HVAC/refrigeration support tasks preferred.

Physical and Work Environment Requirements

  • Must meet OSHA ladder safety standards and not exceed weight limit of 275 pounds
  • Field-based role performed at customer locations, including industrial, commercial, and school environments, and in between stops.
  • Work may be performed indoors and outdoors in varying weather conditions, with potential exposure to dust, fumes, noise, moving equipment, and cleaning or maintenance materials.
  • Frequent standing, walking, sitting while driving, handling/gripping, bending, and reaching; occasional climbing, crawling, kneeling/squatting, and pushing/pulling.
  • Must be able to lift and move up to 50 lbs. using safe lifting techniques.
  • PPE is required frequently and may include gloves, safety harness, hearing protection, eye protection, safety footwear, and respirators when required by task or site.
  • Work schedule is full-time and route-based; early starts, overtime, evenings, or weekends may be required based on customer needs and business demands.

Equal Opportunity and Important Notices

  • BFC Solutions is an Equal Opportunity Employer and makes employment decisions without regard to any status protected by applicable law.
  • Employment is at-will unless otherwise stated in a signed written agreement.
  • Offers may be contingent on job-related background screening, drug screening, motor vehicle record review, and customer-required clearances, including JLA/FBI background clearance where required, consistent with applicable law.
  • This posting is intended to summarize the role and is not a contract of employment. Duties and requirements may change based on business needs.