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Service Writer Jobs in Appleton, WI (NOW HIRING)

Express Employment

Service Writer

Appleton, WI

$20 - $22/hr

Experience as a parts or service writer preferred. * Valid driver's license required. Why Express Employment Professionals, Appleton WI? * Express, Appleton WI placed over 1,350 people in 2024 just ...

Express Employment

Service Writer

Appleton, WI

$20 - $22/hr

Experience as a parts or service writer preferred. * Valid driver's license required. Why Express Employment Professionals, Appleton WI? * Express, Appleton WI placed over 1,350 people in 2024 just ...

Jiffy Lube

Service Writer - Oshkosh WI

Oshkosh, WI

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in ...

Walmart

Auto Care Center Service Writer

De Pere, WI

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Oshkosh Corporation

Technical Writer

Oshkosh, WI

$64K - $103K/yr

We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions. The Technical Writer role is responsible for developing, writing, and ...

Oshkosh Corporation

Technical Writer

Oshkosh, WI

$64K - $103K/yr

We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions. The Technical Writer role is responsible for developing, writing, and ...

Oshkosh Corporation

Technical Writer

Oshkosh, WI · On-site

$64K - $103K/yr

We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions. The Technical Writer role is responsible for developing, writing, and ...

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All JobsService Writer JobsService Writer Jobs in Appleton, WI

Service Writer information

See Appleton, WI salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for service writer in Appleton, WI is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What jobs pay 10,000 a month without a degree?

A Service Writer typically earns between $3,000 and $6,000 per month, depending on experience and location, and usually requires strong communication skills and automotive knowledge. Jobs that pay $10,000 a month without a degree often include sales roles, real estate agents, skilled trades like electricians or plumbers, and certain entrepreneurial ventures, which rely on experience, certifications, or commissions rather than formal education.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, depending on the employer. Compensation structures can vary by dealership or service center, and strong communication and sales skills are often important for earning incentives.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What is the hardest job at a car dealership?

The service writer role at a car dealership can be challenging due to the need to manage customer expectations, coordinate repairs with technicians, and handle high-pressure situations. It requires strong communication skills, organization, and the ability to work under tight deadlines. The job often involves multitasking and maintaining customer satisfaction in a fast-paced environment.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and an auto repair shop, documenting vehicle issues, estimating repair costs, and communicating service progress. They coordinate with technicians, prepare work orders, and ensure customer satisfaction throughout the service process.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Service Writer

Service Writer

Express Employment

Appleton, WI

$20 - $22/hr

Full-time

Posted 27 days ago

Job description

DIRECT HIRE OPPORTUNITY!

Hours: Monday - Friday, 7:00am-5:00pm

Pay: $20.00-$22.00/HR + Commission

Duties:

  • Provide excellent customer service by greeting clients, determining their needs, and recommending products or repair services.

  • Schedule and coordinate service work to ensure timely completion and customer satisfaction.

  • Prepare and process work orders accurately, including parts and service documentation.

  • Operate computers, software systems, and cash registers to manage transactions and service records.

  • Communicate effectively with customers, technicians, and vendors to support smooth service operations.

  • Maintain a professional, personable, and dependable presence in all customer interactions.

Qualifications:

  • Strong customer service and sales skills with an outgoing, personable attitude.

  • Ability to multi-task in a fast-paced environment.

  • Computer aptitude: proficiency with software systems and point-of-sale tools.

  • Experience as a parts or service writer preferred.

  • Valid driver’s license required.

Why Express Employment Professionals, Appleton WI?

  • Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired to a permanent position in 2024.

Apply now:

Call - (920) 624-6100 to schedule a phone interview.

Address - 3303 W College Ave STE B Appleton, WI 54914

Email - jobs.appletonwi@expresspros.com

'Like' our Appleton & Waupaca County Facebook pages for more up to date job opportunities.

#PuttingAppletontoWork

#2021OS

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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