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Service Writer Jobs in Appleton, WI (NOW HIRING)

Phenom People

Customer Service Associate

Oshkosh, WI · On-site

$14.25 - $19.75/hr

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ... Pay Transparency Customer Service Associate. If you are applying on a job board or unable to click ...

Tweet/Garot Mechanical

Service Technician

De Pere, WI · On-site

... written and oral communication skills. • Be available to work nights or weekends on a rotating basis to service emergency needs of our customers. • Travel may be required. • Valid driver ...

Bonded Filter Company

Service Tech

Oshkosh, WI · On-site

Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General ... Employment is at-will unless otherwise stated in a signed written agreement. * Employment offers ...

New

Bonded Filter Company

Service Tech

Appleton, WI · On-site

Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General ... Employment is at-will unless otherwise stated in a signed written agreement. * Employment offers ...

New

Bonded Filter Company

Service Tech

Neenah, WI · On-site

Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General ... Employment is at-will unless otherwise stated in a signed written agreement. * Employment offers ...

New

Bell and Howell

Field Service Technician

Appleton, WI · On-site

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely ... Ability to read and understand written procedures and diagrams for assembly and test. * Ability to ...

company1303

Service Technician

Dale, WI · On-site

$2.0K/day

At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success ... Ability to communicate verbally and in writing in the English language. * Ability to travel ...

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Appleton, WI

Service Writer information

See Appleton, WI salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service writer in Appleton, WI is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What job categories do people searching Service Writer jobs in Appleton, WI look for? The top searched job categories for Service Writer jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Service Writer jobs? Cities near Appleton, WI with the most Service Writer job openings:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Appleton, WI as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,293 per year, or $23.7 per hour.

Service Technician & Mechanic - Aerial Lifts

Dawes Rigging & Crane Rental, Inc.

Kaukauna, WI • On-site

$28 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Service Technician & Mechanic - Aerial Lifts

Dawes Rigging & Crane Rental, Inc.

Kaukauna, WI - 554130

Position Summary

Dawes Rigging and Crane Rental located in Kaukauna, WI is seeking an Aerial Lift Service Technician & Mechanic. Hands-on experience with aerial lifts and scissor lifts is a big plus but training may be provided to the right individual. This is a full-time, non-exempt, Union position. The successful candidate will be required to join IUOE Local 139, assistance with joining will be provided.

Essential Functions

  • Responsible for troubleshooting, maintenance, and repair on all makes of aerial boom and scissor lifts
  • Diagnose, repair, adjust, and modify components as needed
  • Reads, understands and interprets operating manuals, parts manuals, blueprints and technical drawings
  • Positive interface with service writers, supervisor, parts department and customers
  • Prepare proper documentation of actions taken
  • Able to work with diagnostic equipment for troubleshooting and repairs
  • Maintain conformity to safety requirements and other regulations
  • Other duties assigned


Skills and Experience Requirements

  • Must have a strong diesel engine, hydraulic and electrical background
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Ability to work safely around moving machinery; to work in conditions with marked changes in temperature & humidity
  • Ability to safely operate complex construction equipment
  • Able to lift 50 lbs

Manufacturer’s training will be an integral part of this position. Applicant must be willing to learn new computer, electronic and hydraulic systems, follow safety guidelines as they evolve in our industry, and remain certified within the various portions of our field such as assembly, disassembly, and troubleshooting.

ALL Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names – including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry – with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®

The ALL Family of Companies is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Company Description

ALL Family of Companies
The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names – including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry – with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®

The ALL Family of Companies is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.