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Service Writer Jobs in Appleton, WI (NOW HIRING)

Aquarius Home Services

Service Supervisor

De Pere, WI · On-site

$60K - $70K/yr

Service Manager Why You'll Love This Role If you're the kind of leader who loves developing people ... Clear, confident verbal and written communication * Comfort in a fast‑paced, goal‑driven ...

Tweet/Garot Mechanical

Service Technician

De Pere, WI · On-site

... written and oral communication skills. • Be available to work nights or weekends on a rotating basis to service emergency needs of our customers. • Travel may be required. • Valid driver ...

Dobbs Tire And Auto Centers

Service Manager

Oneida, WI · On-site

$62K - $106K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Excellent verbal and written communication skills * A high level of time management, accountability ...

company1303

Service Technician

Dale, WI · On-site

$2.0K/day

At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success ... Ability to communicate verbally and in writing in the English language. * Ability to travel ...

BelAir Cantina

Service Manager

Green Bay, WI · On-site

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities ... Strong verbal and written communication skills. * Bilingual a plus * Local Bartender's (Class D ...

BelAir Cantina

Service Manager

Green Bay, WI · On-site

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities ... Strong verbal and written communication skills. * Bilingual a plus * Local Bartender's (Class D ...

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Johnson Controls

Fire Service Technician

Green Bay, WI · On-site

Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels.

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Walgreens

Customer Service Associate

Menasha, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Walgreens

Customer Service Associate

Appleton, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Walgreens

Customer Service Associate

Ashwaubenon, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

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All JobsService Writer JobsService Writer Jobs in Appleton, WI

Service Writer information

See Appleton, WI salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for service writer in Appleton, WI is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What job categories do people searching Service Writer jobs in Appleton, WI look for? The top searched job categories for Service Writer jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Service Writer jobs? Cities near Appleton, WI with the most Service Writer job openings:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Appleton, WI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,270 per year, or $23.7 per hour.
Service Technician & Mechanic - Aerial Lifts

Service Technician & Mechanic - Aerial Lifts

ALL Family of Companies

Kaukauna, WI • On-site

$25.25 - $34.50/hr

Full-time

Posted 11 hours ago

Job description

Service Technician & Mechanic - Aerial Lifts
Dawes Rigging & Crane Rental, Inc.
Kaukauna, WI - 554130
Position Summary
Dawes Rigging and Crane Rental located in Kaukauna, WI is seeking an Aerial Lift Service Technician & Mechanic. Hands-on experience with aerial lifts and scissor lifts is a big plus but training may be provided to the right individual. This is a full-time, non-exempt, Union position. The successful candidate will be required to join IUOE Local 139, assistance with joining will be provided.
Essential Functions
  • Responsible for troubleshooting, maintenance, and repair on all makes of aerial boom and scissor lifts
  • Diagnose, repair, adjust, and modify components as needed
  • Reads, understands and interprets operating manuals, parts manuals, blueprints and technical drawings
  • Positive interface with service writers, supervisor, parts department and customers
  • Prepare proper documentation of actions taken
  • Able to work with diagnostic equipment for troubleshooting and repairs
  • Maintain conformity to safety requirements and other regulations
  • Other duties assigned

Skills and Experience Requirements
  • Must have a strong diesel engine, hydraulic and electrical background
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Ability to work safely around moving machinery; to work in conditions with marked changes in temperature & humidity
  • Ability to safely operate complex construction equipment
  • Able to lift 50 lbs

Manufacturer's training will be an integral part of this position. Applicant must be willing to learn new computer, electronic and hydraulic systems, follow safety guidelines as they evolve in our industry, and remain certified within the various portions of our field such as assembly, disassembly, and troubleshooting.
ALL Family of Companies
The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®
The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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