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Service Representative Automotive Jobs (NOW HIRING)

Minnesota Jobs

Customer Care Representative

Minneapolis, MN · On-site

$16.75 - $22.75/hr

Customer Service Representative (Automotive Service Scheduling) We are seeking a customer-focused Customer Service Representative to join a busy automotive service team. In this role, you will be the ...

Car Guys Inc.

BDC Representatives

Rockford, MI · On-site

$12.75 - $17/hr

AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP UP TO $89,000+ PER YEARCarGuys Inc. High-Paying Automotive BDC Jobs Nationwide-----LOCATIONNationwide automotive BDC ...

CarGuys Inc.

BDC Representatives

Norwood, MA

$40K - $85K/yr

AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP - UP TO $89,000+ PER YEAR CarGuys Inc. - High-Paying Automotive BDC Jobs Nationwide LOCATION Nationwide automotive ...

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Service Representative Automotive information

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How much do service representative automotive jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service representative automotive in the United States is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What cities are hiring for Service Representative Automotive jobs?

Cities with the most Service Representative Automotive job openings:

What states have the most Service Representative Automotive jobs?

States with the most job openings for Service Representative Automotive jobs include:

What are popular job titles related to Service Representative Automotive jobs?

For Service Representative Automotive jobs, the most frequently searched job titles are:

Infographic showing various Service Representative Automotive job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 34% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $38,866 per year, or $18.7 per hour.

Customer Service Representative - Automotive/Materials

Goddard, KS • On-site

Universal Products
See more jobs at Universal Productsexternal

$17 - $19/hr

Full-time

Posted 24 days ago

Key responsibilities

  • Receive and process customer orders and inquiries related to stock products, lead times, inventory, pricing, discounts, and order revisions.

  • Coordinate with internal departments such as Accounts Receivable, Quality, and Production to address customer issues and facilitate order fulfillment.

  • Assist with trade show activities, including setup, tear down, and follow-up on leads, as well as visiting customer facilities as requested.

Job description

 Customer Service Representative - Account Manager - Automotive/Materials
 

SUMMARY: 

Coordinates/works with: Customers, other Account Managers, Inventory, Shipping, Warehouse, Accounts Receivable, Purchasing, Quality & UP Supervisors & Management.   Acts as a liaison between our customer and Universal Products.  Receives customer orders and inquiries concerning prospective, new, current and past orders.

DUTIES:
  • Communicate with customers by phone, fax, or email about stock orders
  • Process purchase orders for stock products
  • Provide customers with pricing & discount information 
  • Handle inquiries from customers for lead times, inventory status, pricing, discounts, part numbers, purchase orders, order revisions, returned merchandise, field claims, complaints, etc.
  • Provide shipping confirmation information to customers
  • Perform other duties as assigned by supervisor
QUALIFICATIONS:

Education and/or Experience:  

  • High school diploma or general education degree (GED)
  • A demonstrated ability to deal with customers and complaints, on the phone or in person preferred  
  • 1 year of customer service representative experience
  • Basic computer skills
  • Working knowledge of Microsoft Word and Microsoft Excel

SPECIAL SKILLS OR ABILITIES:  

Must possess the following skills:

  • Language Skills:  Must be able to read, analyze, and interpret general information pertaining to the job.  Must be able to write documents and reports required for the job.  Must be able to effectively communicate both verbally and in writing, and be able to effectively present information and respond to questions from managers, customers, and other employees.
  • Mathematical Skills:  Must be able to add, subtract, multiply, and divide, using whole numbers, decimals, and common fractions.
  • Reasoning Ability:  Must have the ability to apply common sense understanding to carry out detailed written or oral instructions.  Must have the ability to apply information and variables learned from one task or project to other similar situations.
  • Data Entry Skills:  Must be proficient in the use of keyboard and 10-key for the purpose of entering data and creating reports.

EQUIPMENT USED:

  • Telephone
  • Computer
  • Printer
  • Calculator / 10-Key
  • Copier 
  • Fax 
  • Misc. Office Equipment and Supplies

COMPETENCY:

To perform this job successfully an individual should demonstrate the following competencies:

  • Technical Skills: assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continually build knowledge and skills; shares expertise with others.
  • Interpersonal:  Remains open to other’s ideas and tries new things.
  • Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification: Responds well to questions; Demonstrates group presentation skills.
  • Team Work: Balances team and individual responsibilities; Exhibits objectivity and openness to other’s views; Gives, and welcomes feedback; Contributes to building a positive team spirit.
  • Written Communications: Able to read and interpret written information and provide clear communication in written form
  • Cognitive Skills:  Logic, memory and reasoning are essential cognitive skills, decision making, analytical and critical thinking capabilities
  • Safety and Security:   Observes safety and security procedures; Reports potentially unsafe conditions; uses equipment and materials properly.

8:00 a.m. to 04:30 p.m. Monday Thru Thursday, 07:30 a.m. to 04:00 p.m. Friday