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Service Reliability Engineer Jobs (NOW HIRING)

Reliability Engineer

Albany, NY · On-site +1

$101K - $128K/yr

In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to ...

Reliability Engineer

Chicago, IL · On-site +1

$105K - $132K/yr

In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to ...

Site Reliability Engineer

Phoenix, AZ · On-site

$53.75 - $71.50/hr

The engineer designs and implements automation solutions using PowerShell and other scripting ... Lead the investigation and resolution of complex infrastructure and service reliability incidents ...

Site Reliability Engineer

Phoenix, AZ

$53.75 - $71.50/hr

The engineer designs and implements automation solutions using PowerShell and other scripting ... Lead the investigation and resolution of complex infrastructure and service reliability incidents ...

Site Reliability Engineer (SRE)

Charlotte, NC · On-site

$55.75 - $74/hr

Generate and maintain Critical User Journeys (CUJs), Service Level Indicators (SLIs), and Service Level Objectives (SLOs). * Conduct blameless post-mortems and manage error budgets. * Develop and ...

$42 - $55.75/hr

Excellent non-abstract large systems design skills, with experience building scalable, self-service reliability and observability. About the job Site Reliability Engineering (SRE) combines software ...

New

Reliability Engineer

Chicago, IL

$105K - $132K/yr

In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to ...

Reliability Engineer

Andover, MA · On-site

$103K - $130K/yr

In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to ...

Reliability Engineer

Boston, MA

$111K - $140K/yr

In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to ...

Reliability Engineer

Albany, NY · On-site

$101K - $128K/yr

In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to ...

$42 - $55.75/hr

A FinOps Site Reliability Engineer (SRE) bridges the gap between engineering, operations, and ... Eliminate manual processes through automation and self-service capabilities. * Promote engineering ...

Showing results 41-60

Service Reliability Engineer information

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$61K

$118K

$141K

How much do service reliability engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service reliability engineer in the United States is $117,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What is a service reliability engineer?

Service Reliability Engineers (SREs) are IT professionals who apply software engineering principles to infrastructure and operations problems. Their main goal is to ensure that services are reliable, scalable, and highly available by automating processes, monitoring system performance, and responding to incidents. SREs work closely with development and operations teams to design, build, and maintain robust systems, often using code to manage infrastructure. They also focus on improving system reliability through monitoring, incident response, and post-incident analysis.

How does a service reliability engineer typically collaborate with development and operations teams to improve service uptime?

Service Reliability Engineers (SREs) work closely with both development and operations teams to ensure systems are highly available and resilient. They often participate in incident response, conduct post-incident reviews, and help implement automation to reduce manual intervention. Regular collaboration includes reviewing application changes, contributing to infrastructure design, and sharing best practices for monitoring and alerting. This cross-functional teamwork helps to quickly identify potential issues and proactively enhance system reliability.

What are the key skills and qualifications needed to thrive as a service reliability engineer, and why are they important?

To thrive as a Service Reliability Engineer, you need a solid background in systems administration, networking, coding (often in Python or Go), and experience with cloud infrastructure, typically supported by a degree in computer science or a related field. Familiarity with monitoring tools (like Prometheus), CI/CD pipelines, automation frameworks, and certifications such as AWS Certified DevOps Engineer are highly valued. Strong problem-solving abilities, collaboration, and effective communication skills help you proactively address issues and work well within cross-functional teams. These skills ensure system reliability, quick incident recovery, and the seamless delivery of high-availability services.

What is the difference between Service Reliability Engineer vs Site Reliability Engineer?

AspectService Reliability EngineerSite Reliability Engineer
CredentialsTypically requires experience in software engineering, cloud platforms, and monitoring toolsSimilar credentials, often with a focus on software development and systems engineering
Work EnvironmentWorks closely with development and operations teams to ensure service reliabilityWorks on maintaining and improving system reliability, often in cloud or data center environments
Industry UsageCommon in tech companies focusing on service uptime and customer experienceWidely used in tech, especially in cloud and large-scale infrastructure companies

Both roles focus on ensuring system reliability, often requiring similar skills and certifications. The main difference lies in terminology preference and specific organizational focus, but they generally perform comparable functions in maintaining high service availability.

How much do service reliability engineers get paid?

Service Reliability Engineers typically earn a median annual salary between $90,000 and $130,000, depending on experience, location, and industry. Senior roles or those with specialized skills in cloud platforms and automation tools can command higher compensation, often exceeding $150,000 annually.
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What are popular job titles related to Service Reliability Engineer jobs?

For Service Reliability Engineer jobs, the most frequently searched job titles are:

Infographic showing various Service Reliability Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $117,973 per year, or $56.7 per hour.

Reliability Engineer

Albany, NY • On-site, Remote

Jones Lang LaSalle IP, Inc.
Real Estate • 10K+ employees

$101K - $128K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


JLL rating

8.3

Company rating: 8.3 out of 10

Based on 294 frontline employees who took The Breakroom Quiz


Job description

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL is seeking a Reliability Engineer to join our team!
In JLL Work Dynamics our most significant assets are our "People" and our "Clients". We will act with Dignity and Respect, make Ethical Decisions, champion Corporate Responsibility and serve as a driving force for a Sustainable Asset Management.
There are opportunities for growth and career development, as the team develops you may be responsible for management of junior staff. Acting as a technical subject matter expert you will be supported in achieving external qualifications and becoming globally recognized in RAM.
This exciting opportunity is responsible for providing reliability engineering support for operations and maintenance of buildings, infrastructure, and equipment assets. In coordination and full collaboration with the Engineering Services Reliability & Asset Management COE, the Reliability Engineer is responsible for implementing a strategic asset management plan to integrate clients existing systems including building automation, energy management, maintenance programs and life-cycle asset management approach. Develops analysis methods to determine reliability of components, equipment, and processes in accordance with JLL's enhanced Reliability & Asset Management program. Acquires and analyzes data from connected systems and continually improves maintenance program strategy to meet outcomes-based performance measures. Conducts ongoing maintenance maturity assessments to assure progress to plan. Oversees root cause failure analysis (RCFA) of equipment failures to determine the required corrective action for the situation. Consideration will be given to the cost limitations for equipment uptime/downtime, repair/replacement costs and weight, size, and availability of materials/equipment. Determines cost advantages of alternatives and develops action plans that comply with internal/external customer demands for reliability processes/equipment to avoid failures.
Position Responsibility of ESSENTIAL FUNCTIONS:
  • Recognizes that assignments are broad in nature and require appreciable originality and ingenuity to complete them and considerable latitude for un-reviewed actions or decisions.

Asset Management
  • Works under general direction of Engineering Services Reliability & Asset Management platform for instruction in deploying client's strategic asset management plan with matrix reporting back to the clients lead engineer (FM).
  • Integrates data from BAS, automated fault detection diagnostic engines, maintenance programs, and capital planning processes to develop life-cycle analyses and recommendations for repair vs. replacement decisions.
  • Support all efforts in the execution of site level Asset Management & Reliability programs and processes to effectively increase machine/facility system reliability and compliance.
  • Conducts program and system/equipment audits on a periodic and as needed basis. Audits will generally be focused on safety, regulatory compliance, maintenance effectiveness, cost savings, and energy conservation.
  • Supports JLL operational compliance program and follows company safety and health guidelines and other company policies.
  • Coordinates the use of other engineers, technicians, and third-party resources to accomplish the objective of cost-effective Asset Management & Reliability improvements for maintenance and projects.

Reliability Engineering
  • Equipment preventative maintenance (PM) task creation and management for continuous improvement and PM optimization.
  • Responsible for ranking the criticality of the assets under their care, typically using Reliability Centered Maintenance approaches, and for defining the proactive maintenance approaches that are cost-beneficial to the business.
  • Create and conduct Reliability studies, as well as understanding drawings and schematics.
  • Create risk mitigation strategies for critical assets that can be deployed across the asset portfolio
  • Investigate new technologies for reliability improvements
  • Considers impact of costs on recommended action plans for avoiding/correcting problems during the design phase or remedial action for correcting reliability problems on installed equipment; performs root cause failure analysis to help prevent failures.
  • Facilitates/supports operational event and equipment failure investigations to ensure that the root cause/causal factors have been identified, corrective actions prescribed, and follow-up monitoring conducted as applicable, to determine effectiveness.

Condition-based Maintenance
  • Understanding of moving and rotating equipment such as pumps, motors, gearboxes, conveyors, etc., from an operations and maintenance perspective, mechanically and electrically.
  • Experience w/ predictive maintenance technologies including, but not limited to, vibration analysis, oil analysis, infrared Thermography, ultrasound, and motor current analysis.
  • Plans and performs engineering operations, monitors operations center systems, RCM program implementation, process engineering assignments, root cause failure analysis, incorporation of condition-based maintenance (CbM and predictive testing and inspection (PT&I) technologies and conducts equipment condition assessments. Identify and manage system of continuous improvement to ensure resolution to chronic "bad actor" equipment.
  • Experience with Root Cause Analysis, Equipment Criticality Ranking, PM/PdM optimization, Defect Elimination, and/or Failure Modes and Effects Analysis.
  • undefined

Workflow Management
  • Maintain complete and accurate records/plans within computerized maintenance management system (CMMS) related to equipment, specifications data, BOM, failure history, etc.
  • Develop and maintain "Key Performance Indicators" of equipment reliability.
  • Ensure that the appropriate Maintenance and Reliability metrics are in place throughout the site, (planned/unplanned work, planning/scheduling metrics, cost metrics, MTBF, replacement asset value, etc.).
  • Ensure equipment history is maintained and analyzed for future trends
  • Actively collaborate with Maintenance and Planning groups

Capital Asset Renewal/Capital Planning
  • Execute multi-discipline facility condition assessments across multiple labs, manufacturing, office, and distribution locations in the Americas. Inspect and document and prioritize asset and field conditions to evaluate remaining useful life. Document findings in detailed written report and database format
  • Compile and prioritize portfolio wide findings for client capital planning and lifecycle asset management programs
  • Supports commissioning activities for all upgrade, renovation, and construction projects which may include, but is not limited to, PM job plans, reviews for maintainability, critical spares, documentation, etc.

Performs other work as assigned.
Experience:
  • BS in an Engineering discipline, mechanical or electrical preferred.
  • Five to 10 years' experience implementing RCM, CbM/PdM methods, operating building automation and energy management systems, and thorough understanding of asset management, data analytics, and capital planning approaches.
  • Experience with building automation systems and automated fault detection & diagnostics with integration of connected systems
  • Experience in critical/ regulated environments preferred (data centers, laboratories, manufacturing environments, automotive, petro-chemicals, pharmaceuticals etc.)
  • Extensive knowledge of mechanical, electrical, plumbing and fire suppression systems.
  • Extensive knowledge of commercial, critical, manufacturing, labs, or distribution facility types required.
  • Ability to use variety of Computerized Maintenance Management Systems and IT tools
  • undefined

Skills
  • Proven ability to read, comprehend and apply information from technical manuals and other reference materials
  • Ability to make informed recommendations in situations where data sets may be incomplete
  • Ability to balance multiple stakeholder requirements
  • Able to interpret how the organizational goals and strategy translate into service or departmental activity
  • Strong Microsoft Excel skills and ability to manipulate large amounts of data accurately using different spreadsheet formats

Competencies
  • Strong interpersonal skills and collaborative approach - "One Family, One JLL"
  • Energizes others by showing passion and commitment
  • Self-aware; actively seeks, shares and actions feedback on own performance and of team. Advocates self-development
  • A self-starter with flexible and open-minded approach to working and drive to go "Beyond"
  • Systematic approach to work with high attention to detail
  • Ability to work without direct supervision
  • Embraces change and develops innovative solutions and challenges the "status quo"

Certifications & Licenses:
  • Certified Reliability Leader is preferred.
  • Certified Maintenance Reliability Professional is preferred.
  • Level 2 thermography certification is preferred.
  • Level 2 vibration certification is preferred.
  • Level 2 ultrasound certification is preferred.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
100,000.00 - 120,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote -Albany, NY, Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view th

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