Service Reliability Engineer Jobs in Seattle, WA

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! 

Asa Sr. Site Reliability Engineer (SRE) inPitchBook'sengineeringdivision, you will becreating and evolving systems to automatically runour suite of products and servicesreliablyand consistently.As part of ateam of site reliability engineers and platform engineers and in conjunction with group leadership, you will help define service level objectives(SLOs) that determine successand build systems to achieve those objectives.

You will utilize yourstrongbackground in deploying, managing, and maintainingproduction systems,workingwith developers to operate and monitor large-scale services with complex distributed systems and data integrations.You will incorporate observabilitytools(monitoring, telemetry, tracing, alerting), perform incident management, conduct root cause analyses, eliminate single points of failure, build reliability and redundancy into our infrastructure, establish and test our recoverability, mitigate failures, and doall ofthese thingsthroughautomation and tools.

As a Sr. Site Reliability Engineer, youwilltake independent responsibility for building and managing large subsets of our systems.You will help build our best practicesfor infrastructure-as-code and your code willexemplify our qualitycontrols. Youwillmentorandtrain other Site Reliability Engineers,platform engineers, and software engineers in reliability topics.

Your ability to collaborate with colleagues,exhibit poise and adaptability in stressful situations, communicate effectively, and build resilient systems that can be consistently relied upon will be critical to your success.Youwillsolicit feedback,learn constantly,engage others with empathy, and help create a culture of belonging, teamwork, and purpose.

If you love building customer-centric solutions, strive for excellence every day, are adaptable and focused, and believe work should be fun, come join us!

Primary Job Responsibilities:

• Bachelor'sin Computer Science, Software Engineering, or related (Master's preferred)
  
• 5+ years of experience building and maintaining Linux/UNIX-based systems, primarily in cloud environments (preferably GCP & AWS)
  
• 5+ years of experience in a Reliability Engineering, DevOps, or infrastructure role, where infrastructure-as-code tools (e.g.Terraform, Puppet, Ansible, Chef) were used as a primary job function
  
• 2+ years of experience with containers and orchestration platforms, includingKubernetes and Docker
  
• Deep knowledgeofinfrastructure systems, networking, and security, including in a cloud environment
  
• Experience owning operational reliability, scalability,recoverability (backups, disaster recovery, failover), and capacityplanning
  
• Experience performing operational activities including batch processing, system backups, maintenance, monitoring,and providingfirst-tieron-callsupportandbeing part of a
• 24/7responseteam
  
• Experience withdistributed, scalablemicroservices and event-driven architectures
  
• Experience with data storage, replication, caching, and search technologies, such as PostgreSQL, MySQL, MS SQL Server, Amazon RDS, GCPCloudSQL, Redis, Elasticsearch, and Lucene/Solr
  
• Hold at least one professional certification in AWS or GCP (DevOps orSysOpsEngineer preferred)
  
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor'sin Computer Science, Software Engineering, or related (Master's preferred)
• 5+ years of experience building and maintaining Linux/UNIX-based systems, primarily in cloud environments (preferably GCP & AWS)
• 5+ years of experience in a Reliability Engineering, DevOps, or infrastructure role, where infrastructure-as-code tools (e.g.Terraform, Puppet, Ansible, Chef) were used as a primary job function
• 2+ years of experience with containers and orchestration platforms, includingKubernetes and Docker
• Deep knowledgeofinfrastructure systems, networking, and security, including in a cloud environment
• Experience owning operational reliability, scalability,recoverability (backups, disaster recovery, failover), and capacityplanning
• Experience performing operational activities including batch processing, system backups, maintenance, monitoring,and providingfirst-tieron-callsupportandbeing part of a 24/7responseteam
• Experience withdistributed, scalablemicroservices and event-driven architectures
• Experience with data storage, replication, caching, and search technologies, such as PostgreSQL, MySQL, MS SQL Server, Amazon RDS, GCPCloudSQL, Redis, Elasticsearch, and Lucene/Solr
• Hold at least one professional certification in AWS or GCP (DevOps orSysOpsEngineer preferred)
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $175,000-$200,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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