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Service Parts Advisor Jobs (NOW HIRING)

Lucid Motors

Parts Advisor, Houston

Houston, TX · On-site

The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. The Role * Effectively manage parts inventory by anticipating and ...

Lucid Motors

Parts Advisor, Tysons Galleria

Mclean, VA · On-site

The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. The Role * Effectively manage parts inventory by anticipating and ...

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Service Parts Advisor information

See salary details

$12

$25

$45

How much do service parts advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for service parts advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a service parts advisor?

Service Parts Advisors are professionals who work in automotive dealerships or service centers, assisting customers and technicians by sourcing, ordering, and supplying vehicle parts and accessories. They help identify the correct parts needed for repairs, maintain inventory records, and provide guidance on parts compatibility and availability. Their role ensures that service operations run smoothly and customers receive the right parts promptly, contributing to efficient vehicle maintenance and repair.

What are the key skills and qualifications needed to thrive as a service parts advisor?

To thrive as a Service Parts Advisor, you need strong knowledge of automotive parts, inventory management, and customer service, often supported by relevant experience or technical certifications. Familiarity with dealership management systems (DMS), parts catalog software, and order processing tools is typically required. Exceptional communication, problem-solving, and organizational skills help you effectively assist customers and coordinate with service teams. These skills ensure efficient parts operations, accurate order fulfillment, and high levels of customer satisfaction in automotive service environments.

How does a service parts advisor typically collaborate with technicians and service managers during a busy day?

As a Service Parts Advisor, you play a central role in the service department by acting as the main link between the parts inventory and the technicians working on repairs. You’ll coordinate closely with technicians to ensure the correct parts are ordered, received, and delivered to the service bays promptly. Regular communication with service managers is also essential to prioritize urgent repairs and manage parts stock levels efficiently. This collaborative approach helps minimize vehicle downtime and ensures a smooth workflow, especially during peak periods.

What is the difference between Service Parts Advisor vs Service Technician?

AspectService Parts AdvisorService Technician
CredentialsHigh school diploma; some certifications in customer service or parts managementHigh school diploma; technical certifications or ASE certifications often required
Work EnvironmentCustomer service area, parts departmentGarage or workshop, repair bays
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service centers, dealerships
Primary FocusAssisting customers with parts orders, inventory managementDiagnosing vehicle issues, performing repairs

The main difference is that Service Parts Advisors focus on customer service and parts sales, while Service Technicians perform vehicle repairs. Both roles are essential in automotive service environments but require different skill sets and responsibilities.

Is a service parts advisor job stressful?

A service parts advisor job can be stressful due to the need to manage multiple customer requests, inventory levels, and deadlines. It requires strong organizational skills, attention to detail, and the ability to handle customer interactions calmly, especially during busy periods or when resolving issues.

What cities are hiring for Service Parts Advisor jobs?

Cities with the most Service Parts Advisor job openings:

What states have the most Service Parts Advisor jobs?

States with the most job openings for Service Parts Advisor jobs include:

What are popular job titles related to Service Parts Advisor jobs?

For Service Parts Advisor jobs, the most frequently searched job titles are:

Service Parts Advisor jobs near you
Infographic showing various Service Parts Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Parts Advisor

Sidney, MT

Red Rock Auto of Watford City, LLC
See more jobs at Red Rock Auto of Watford City, LLCexternal

$4.0K - $7.5K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

We are seeking a customer-focused Parts Counter Associate / Parts Advisor to join our parts department at our Watford City, ND location. In this role, you will be the go-to resource for customers and service technicians looking to identify, locate, and order the right parts for their vehicles. The ideal candidate is organized, detail-oriented, and passionate about the automotive industry. Prior dealership or automotive parts experience is preferred but not required.

About Us

We are a family-owned automotive dealership group with a long history of serving our communities. Our dealerships carry top brands and offer a full range of sales, service, parts, and reconditioning solutions. We believe that exceptional customer experiences start with exceptional team members, which is why we invest in our people through competitive pay, paid training, and real career advancement paths. When you join our team, you become part of a supportive, collaborative workplace where your contributions are recognized and your growth is encouraged.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • Pay range: $4000-$7500 / month (Base + Commission)

Responsibilities

  • Assist retail and wholesale customers and service technicians in identifying and ordering the correct parts and accessories
  • Process parts orders by locating and retrieving inventory from stock
  • Provide accurate pricing, availability information, and delivery timelines
  • Maintain accurate inventory levels and perform regular stock checks
  • Receive, inspect, and stock incoming parts shipments
  • Ensure the parts department is organized, clean, and efficiently managed
  • Collaborate with service advisors and technicians to fulfill parts requests promptly
  • Process returns and warranty claims according to dealership and manufacturer procedures
  • Provide professional and courteous phone and in-person customer service
  • Stay informed on current parts, product updates, and automotive industry trends

Qualifications

  • Previous experience as a parts counterperson, parts advisor, or in an automotive parts retail environment preferred
  • Strong organizational skills with the ability to manage inventory and locate parts quickly
  • Excellent customer service, communication, and phone etiquette skills
  • Basic computer proficiency; familiarity with dealership management systems (DMS) a plus
  • Ability to calculate pricing, discounts, and margins using basic math and Excel
  • High attention to detail and accuracy when fulfilling orders
  • Ability to work in a fast-paced team environment
  • Valid driver's license preferred
  • Reliably commute to Watford City, ND

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.