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Service Parts Advisor Jobs in Arizona (NOW HIRING)

Description The Parts Advisor is responsible for providing excellent customer service keeping in mind that our customer's perspective comes first. Presents a friendly, professional greeting to ...

Parts Advisor Parts Counter Person Our Dealerships seeks a full time, motivated, Parts Counter Person to enhance our service team! - Do you thrive in a fast-paced environment where you have unlimited ...

Parts Advisor Parts Counter Person Our Dealerships seeks a full time, motivated, Parts Counter Person to enhance our service team! - Do you thrive in a fast-paced environment where you have unlimited ...

At RWC Group , our Service Advisors are more than schedulers--they're trusted advisors, problem ... Coordinate parts and warranty requirements to ensure timely repairs. * Resolve customer concerns ...

At RWC Group , our Service Advisors are more than schedulers-they're trusted advisors, problem ... Coordinate parts and warranty requirements to ensure timely repairs. * Resolve customer concerns ...

At RWC Group , our Service Advisors are more than schedulers--they're trusted advisors, problem ... Coordinate parts and warranty requirements to ensure timely repairs. * Resolve customer concerns ...

The Sales and Service Advisor is responsible for selling and promoting all products and services ... Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding ...

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Service Parts Advisor information

See Arizona salary details

$11

$24

$42

How much do service parts advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for service parts advisor in Arizona is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

What is a service parts advisor?

Service Parts Advisors are professionals who work in automotive dealerships or service centers, assisting customers and technicians by sourcing, ordering, and supplying vehicle parts and accessories. They help identify the correct parts needed for repairs, maintain inventory records, and provide guidance on parts compatibility and availability. Their role ensures that service operations run smoothly and customers receive the right parts promptly, contributing to efficient vehicle maintenance and repair.

What are the key skills and qualifications needed to thrive as a service parts advisor?

To thrive as a Service Parts Advisor, you need strong knowledge of automotive parts, inventory management, and customer service, often supported by relevant experience or technical certifications. Familiarity with dealership management systems (DMS), parts catalog software, and order processing tools is typically required. Exceptional communication, problem-solving, and organizational skills help you effectively assist customers and coordinate with service teams. These skills ensure efficient parts operations, accurate order fulfillment, and high levels of customer satisfaction in automotive service environments.

How does a service parts advisor typically collaborate with technicians and service managers during a busy day?

As a Service Parts Advisor, you play a central role in the service department by acting as the main link between the parts inventory and the technicians working on repairs. You’ll coordinate closely with technicians to ensure the correct parts are ordered, received, and delivered to the service bays promptly. Regular communication with service managers is also essential to prioritize urgent repairs and manage parts stock levels efficiently. This collaborative approach helps minimize vehicle downtime and ensures a smooth workflow, especially during peak periods.

What is the difference between Service Parts Advisor vs Service Technician?

AspectService Parts AdvisorService Technician
CredentialsHigh school diploma; some certifications in customer service or parts managementHigh school diploma; technical certifications or ASE certifications often required
Work EnvironmentCustomer service area, parts departmentGarage or workshop, repair bays
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service centers, dealerships
Primary FocusAssisting customers with parts orders, inventory managementDiagnosing vehicle issues, performing repairs

The main difference is that Service Parts Advisors focus on customer service and parts sales, while Service Technicians perform vehicle repairs. Both roles are essential in automotive service environments but require different skill sets and responsibilities.

Is a service parts advisor job stressful?

A service parts advisor job can be stressful due to the need to manage multiple customer requests, inventory levels, and deadlines. It requires strong organizational skills, attention to detail, and the ability to handle customer interactions calmly, especially during busy periods or when resolving issues.
Infographic showing various Service Parts Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,267 per year, or $24.2 per hour.

Body Shop Parts Advisor- Ford Collision Center Mesa

Mesa, AZ • On-site

asburyauto
Automobile Dealers • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

105th of 160 rated car dealerships


Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Parts Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Parts Advisor who will help us redefine the car-buying experience. 

he Body Shop Parts Advisor is responsible for provide guidance and assistance on the selection and procurement of required parts per the manufacture guidelines.

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Answer phone calls, provide price quotes and other information
  • Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Pull and fill orders from stock
  • Notify body shop parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submits an emergency order, if necessary
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders for delivery to the parts department, making sure all parts are tagged with customer names and job number
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Assist outside sales representatives with their orders
  • Make sure all internal requests for parts are billed on service repair order
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills (Internet, MS Outlook) is a must
  • Ability to speak multiple languages is always a plus
  • Previous automotive parts experience or military equivalent experience preferred
  • Must be able to pass pre-employment screen (background & drug test)

Company Benefits:

Pay and Recognition:

  • Semi Monthly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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