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Service Parts Advisor Jobs (NOW HIRING)

Nels Gunderson Chevrolet Inc

Parts Advisor

Osseo, WI

As a Parts Advisor, you work with customers who are looking to improve or fix their cars, giving ... Sales and Customer Service: Through in-bound and out-bound telephone inquiries, walk in customers ...

Hopkins Ford

Automotive Parts Advisor

Elgin, IL · On-site

$45K - $75K/yr

Work closely with service manager, service & parts director * Provides technical assistance when ... Parts Advisor experience and skills * Computer literacy * Good communication skills * Basic ...

Hopkins Ford

Automotive Parts Advisor

Elgin, IL

$45K - $75K/yr

Work closely with service manager, service & parts director * Provides technical assistance when ... Parts Advisor experience and skills * Computer literacy * Good communication skills * Basic ...

Battle Motors

Service & Parts Advisor

Detroit, MI · On-site

... Parts & Service Portal, OEM component supplier catalogs, and parts manuals. Quote pricing and availability, convert quotes to orders, and follow orders through to receipt and customer pickup or ...

New

Battlemotors

... Parts & Service Portal, OEM component supplier catalogs, and parts manuals. Quote pricing and availability, convert quotes to orders, and follow orders through to receipt and customer pickup or ...

Lucid Motors

Parts Advisor, Millbrae

Millbrae, CA · On-site

The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. The Role * Effectively manage parts inventory by anticipating and ...

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Service Parts Advisor information

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$12

$25

$45

How much do service parts advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for service parts advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a service parts advisor?

Service Parts Advisors are professionals who work in automotive dealerships or service centers, assisting customers and technicians by sourcing, ordering, and supplying vehicle parts and accessories. They help identify the correct parts needed for repairs, maintain inventory records, and provide guidance on parts compatibility and availability. Their role ensures that service operations run smoothly and customers receive the right parts promptly, contributing to efficient vehicle maintenance and repair.

What are the key skills and qualifications needed to thrive as a service parts advisor?

To thrive as a Service Parts Advisor, you need strong knowledge of automotive parts, inventory management, and customer service, often supported by relevant experience or technical certifications. Familiarity with dealership management systems (DMS), parts catalog software, and order processing tools is typically required. Exceptional communication, problem-solving, and organizational skills help you effectively assist customers and coordinate with service teams. These skills ensure efficient parts operations, accurate order fulfillment, and high levels of customer satisfaction in automotive service environments.

How does a service parts advisor typically collaborate with technicians and service managers during a busy day?

As a Service Parts Advisor, you play a central role in the service department by acting as the main link between the parts inventory and the technicians working on repairs. You’ll coordinate closely with technicians to ensure the correct parts are ordered, received, and delivered to the service bays promptly. Regular communication with service managers is also essential to prioritize urgent repairs and manage parts stock levels efficiently. This collaborative approach helps minimize vehicle downtime and ensures a smooth workflow, especially during peak periods.

What is the difference between Service Parts Advisor vs Service Technician?

AspectService Parts AdvisorService Technician
CredentialsHigh school diploma; some certifications in customer service or parts managementHigh school diploma; technical certifications or ASE certifications often required
Work EnvironmentCustomer service area, parts departmentGarage or workshop, repair bays
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service centers, dealerships
Primary FocusAssisting customers with parts orders, inventory managementDiagnosing vehicle issues, performing repairs

The main difference is that Service Parts Advisors focus on customer service and parts sales, while Service Technicians perform vehicle repairs. Both roles are essential in automotive service environments but require different skill sets and responsibilities.

Is a service parts advisor job stressful?

A service parts advisor job can be stressful due to the need to manage multiple customer requests, inventory levels, and deadlines. It requires strong organizational skills, attention to detail, and the ability to handle customer interactions calmly, especially during busy periods or when resolving issues.

What cities are hiring for Service Parts Advisor jobs?

Cities with the most Service Parts Advisor job openings:

What states have the most Service Parts Advisor jobs?

States with the most job openings for Service Parts Advisor jobs include:

What are popular job titles related to Service Parts Advisor jobs?

For Service Parts Advisor jobs, the most frequently searched job titles are:

Service Parts Advisor jobs near you
Infographic showing various Service Parts Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Parts Advisor

Osseo, WI

Nels Gunderson Chevrolet Inc
Accounting Services • 11 - 50 employees
Learn more about Nels Gunderson Chevrolet Incexternal

Full-time

Re-posted 8 days ago

Job description

What does a role as a Parts Advisor entail?

As a Parts Advisor, you work with customers who are looking to improve or fix their cars, giving them advice and providing customer service to get them the necessary parts. The role may also involve:

  • Order Preparation: Picking parts for customer orders and checking availability of stock from various inquiries.
  • Sales and Customer Service: Through in-bound and out-bound telephone inquiries, walk in customers, and internet inquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.
  • Stock Control: Ensuring consumables and service parts are regularly replenished, providing a swift service to workshop and other departments as well as trade/retail customers.
  • Handle warranty claims processing (relating to parts issues) and complete all relevant administration promptly and accurately (including customer records and invoicing)
What skills do you need to become a Parts Advisor?
  • Excellent communication skills
  • Excellent Computer Skills 
  • Sound knowledge of vehicle layout, parts look-up tools, and computer stock lists
  • Stock control
  • Problem solver
  • Self-starter
  • Ability to create great customer experiences
  • Inventory Control