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Service Operations Jobs in Virginia (NOW HIRING)

Virtual Service Operations

Software Engineer *

Ashburn, VA · On-site

$89K - $131K/yr

Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on ...

Virtual Service Operations

Software Engineer *

Ashburn, VA · On-site

$89K - $131K/yr

Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on ...

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All JobsService Operations JobsService Operations Jobs in Virginia

Service Operations information

See Virginia salary details

$35.2K

$78K

$129.9K

How much do service operations jobs pay per year?

As of Jul 23, 2026, the average yearly pay for service operations in Virginia is $77,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $94,700.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the role of service operations?

Service operations involve managing and coordinating the delivery of services to ensure efficiency, quality, and customer satisfaction. This role typically includes overseeing processes, optimizing workflows, and utilizing tools like service management software to meet organizational goals.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are 5 careers in operations?

Careers in operations include roles such as Operations Manager, Supply Chain Analyst, Logistics Coordinator, Quality Assurance Specialist, and Production Supervisor. These positions involve managing processes, optimizing workflows, and ensuring efficiency within organizations, often requiring skills in project management and familiarity with tools like ERP systems.

Is operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and in larger organizations. Salaries vary based on industry, location, and level of responsibility, but many operations positions provide a solid income and opportunities for advancement.

What jobs pay 4000 a week without a degree?

In service operations, high-paying roles such as sales managers, technical support supervisors, or logistics coordinators can earn around $4,000 weekly, often requiring experience, strong communication skills, and industry knowledge rather than a degree. These positions may involve managing teams, overseeing operations, or working in fast-paced environments, with some earning bonuses or commissions that boost income to this level.
What are the most commonly searched types of Service Operations jobs in Virginia? The most popular types of Service Operations jobs in Virginia are:
What are popular job titles related to Service Operations jobs in Virginia? For Service Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Virginia look for? The top searched job categories for Service Operations jobs in Virginia are:
Service Operations jobs near you
Infographic showing various Service Operations job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $77,971 per year, or $37.5 per hour.
NOC Network Solutions Engineer *

NOC Network Solutions Engineer *

Virtual Service Operations

Lorton, VA • On-site

$155K - $195K/yr

Full-time

Medical, Retirement

Posted 11 days ago

Job description

Are you a network expert with a passion for designing and optimizing large-scale network infrastructures? Join our team as a NOC Network Solutions Engineer and drive the strategic evolution of our network systems.
Opportunity:
VSO is seeking an experienced and innovative NOC Network Solutions Engineer (Tier 4) to join our team in Lorton, Virginia. This senior-level role is perfect for professionals who excel in network architecture, strategic planning, and high-level problem-solving.
Responsibilities:
  • Design and implement complex network solutions to support enterprise-level operations.
  • Lead network architecture projects and ensure alignment with business objectives.
  • Evaluate emerging network technologies and recommend solutions to enhance performance, security, and scalability.
  • Collaborate with Tier 3 engineers and other technical teams to develop and implement network improvements.
  • Provide expert-level guidance on troubleshooting and root cause analysis for critical network issues.
  • Develop and enforce network policies, standards, and best practices.
  • Oversee capacity planning, performance optimization, and future-proofing of network infrastructure.
  • Mentor and support NOC staff across all tiers to build technical competencies and ensure consistent operations.
  • Document network designs, solutions, and policies for knowledge sharing and future reference.
  • Participate in executive-level discussions regarding network strategies and investments.

Qualifications:
  • Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  • 8+ years of experience in network engineering, architecture, or solutions development.
  • Expertise in enterprise networking protocols, including BGP, OSPF, MPLS, TCP/IP, VLANs, and VPNs.
  • Advanced knowledge of network security principles and solutions, including firewalls, IDS/IPS, and encryption.
  • Proven experience designing and implementing large-scale, mission-critical network systems.
  • Strong understanding of hybrid and cloud networking environments (e.g., AWS, Azure).
  • Industry certifications such as CCNP, CCIE, JNCIE, or equivalent are highly desirable.
  • Demonstrated leadership skills and the ability to influence cross-functional teams.

Requirements
  • Must be within driving distance of Lorton, VA, or willing to relocate (Relocation Assistance Package Available).
  • Must be willing to work onsite.
  • Must have an active Top Secret (TS) security clearance
  • Must be willing to work non-standard hours, including on-call duties.
  • Must meet DoD 8570 IAT Level II certification requirements (e.g., Security+ CE, CCNA Security, etc.).

What is Important to Us:
  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone . We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
Salary Description
$155,000.00 - $195,000.00

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