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Service Operations Jobs in Virginia (NOW HIRING)

Virtual Service Operations

Software Engineer *

Ashburn, VA · Hybrid

$89K - $131K/yr

Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on ...

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Service Operations information

See Virginia salary details

$35.2K

$78K

$129.9K

How much do service operations jobs pay per year?

As of Jul 22, 2026, the average yearly pay for service operations in Virginia is $77,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $94,700.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the role of service operations?

Service operations involve managing and coordinating the delivery of services to ensure efficiency, quality, and customer satisfaction. This role typically includes overseeing processes, optimizing workflows, and utilizing tools like service management software to meet organizational goals.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are 5 careers in operations?

Careers in operations include roles such as Operations Manager, Supply Chain Analyst, Logistics Coordinator, Quality Assurance Specialist, and Production Supervisor. These positions involve managing processes, optimizing workflows, and ensuring efficiency within organizations, often requiring skills in project management and familiarity with tools like ERP systems.

Is operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and in larger organizations. Salaries vary based on industry, location, and level of responsibility, but many operations positions provide a solid income and opportunities for advancement.

What jobs pay 4000 a week without a degree?

In service operations, high-paying roles such as sales managers, technical support supervisors, or logistics coordinators can earn around $4,000 weekly, often requiring experience, strong communication skills, and industry knowledge rather than a degree. These positions may involve managing teams, overseeing operations, or working in fast-paced environments, with some earning bonuses or commissions that boost income to this level.
What are the most commonly searched types of Service Operations jobs in Virginia? The most popular types of Service Operations jobs in Virginia are:
What are popular job titles related to Service Operations jobs in Virginia? For Service Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Virginia look for? The top searched job categories for Service Operations jobs in Virginia are:
Service Operations jobs near you
Infographic showing various Service Operations job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $77,971 per year, or $37.5 per hour.
Cleared Azure DevOps Engineer

Cleared Azure DevOps Engineer

Virtual Service Operations LLC

Lorton, VA • On-site

$140K - $225K/yr

Full-time

Medical, Retirement

Posted 19 days ago

Job description

Are you looking to take the next steps in your career as an Azure Cloud Engineer? Let's chat and see if we are a good match!
Key Responsibilities:
  • Deploy Azure resources such as Azure Virtual Machines, Key Vaults, and other core Azure resources using Azure DevOps pipelines
  • Monitor and maintain Azure infrastructure, addressing performance issues and optimizing cloud resources.
  • Implement and manage Azure DevOps CI/CD pipelines
  • Develop and maintain cloud infrastructure as code (IaC) using tools like ARM templates, Terraform, or Bicep
  • Review, refine and troubleshoot new and existing IaC within the environment
  • Design, implement, and manage secure enclave environments within Microsoft Azure.
  • Ensure the stability, performance, and security of Azure enclave systems.
  • Manage identity and access management (IAM) policies, ensuring least privilege access across enclave systems.
  • Collaborate with cross-functional teams to develop and enhance cloud solutions.
  • Troubleshoot complex issues within Azure environments, providing escalation support as needed.
  • Document configurations, procedures, and troubleshooting processes.
  • Azure AVD image building and rotation via automation
  • Designing, developing, deploying, and managing container orchestration through Kubernetes
  • Configuring and managing Azure Kubernetes Service clusters and the underlying infrastructure
  • Automating deployment, scaling, and management of containerized applications
  • Provide support in assisting customers installing software onto baseline desktops using an automation first mentality (DSC or Packer).
  • Partner with leadership to shape engineering strategy and innovation
  • Communicate complex technical concepts to non-technical audiences

Qualifications:
  • Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  • 5+ years of experience in cloud administration and development, with a focus on Microsoft Azure.
  • Experience working in secure enclave environments and familiarity with security compliance frameworks
  • Strong knowledge of Azure services, including Azure Virtual Desktop
  • Hands-on experience with Infrastructure as Code (IaC) tools like Terraform, Azure DevOps, ARM templates, or Bicep.
  • Proficiency in PowerShell and other scripting languages
  • Strong experience with automating the deployment of Azure resources via code
  • Strong knowledge of YAML, Json, Bicep and PowerShell
  • Ability to contribute to key decisions and complex problem solving
  • Ability to continuously improve development process and team velocity
  • Azure certifications such as AZ-104, AZ-305, or equivalent are highly desirable.
  • Travel: Up to 10%
  • Clearance: Active Top Secret with SCI.

Requirements
  • Must be within driving distance of Lorton, VA OR willing to relocate there (relocation packages available)
  • Must be willing to work onsite
  • Must be willing and able to travel up to 10%
  • Must possess an active TS/ SCI clearance or above
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

What is Important to Us:
  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone . We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
Salary Description
$140,000.00 - $225,000.00

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