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Service Operations information

See Virginia salary details

$35.2K

$78K

$129.9K

How much do service operations jobs pay per year?

As of Jun 30, 2026, the average yearly pay for service operations in Virginia is $77,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $94,700.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the role of service operations?

Service operations involve managing and coordinating the delivery of services to ensure efficiency, quality, and customer satisfaction. This role typically includes overseeing processes, optimizing workflows, and utilizing tools like service management software to meet organizational goals.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What jobs in the US pay 300,000 a year?

In service operations, high-paying roles such as senior operations managers, director-level positions, or specialized consultants can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These roles often require strong analytical skills, strategic planning, and experience managing large teams or complex processes.

What job makes $10,000 a month without a degree?

In service operations, high-paying roles such as sales managers, operations managers, or business development managers can earn $10,000 or more per month, often requiring strong leadership, communication skills, and experience rather than a formal degree. These positions typically involve overseeing teams, optimizing processes, and using tools like CRM software, with some roles offering performance-based bonuses that boost income significantly.

Is operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and management responsibilities. Salaries vary by industry, location, and company size, but many operations positions provide above-average pay compared to entry-level roles.
What are the most commonly searched types of Service Operations jobs in Virginia? The most popular types of Service Operations jobs in Virginia are:
What are popular job titles related to Service Operations jobs in Virginia? For Service Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Virginia look for? The top searched job categories for Service Operations jobs in Virginia are:
Service Operations jobs near you
Virtual Service Operations - Mobile Application Developer * with Security Clearance

Virtual Service Operations - Mobile Application Developer * with Security Clearance

Virtual Service Operations

Ashburn, VA • On-site

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Are you looking to take the next steps in your career as a Mobile Application Developer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for an experienced Mobile Application Developer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on-site. This role requires a strong mix of communications skills and hands on technical troubleshooting to support application issues and application of preventative measures. In this hands-on position, you will work collaboratively to architect, design, build, deliver, and enhance highly available, scalable, real-time systems. You will exercise your judgment in determining and recommending the best designs based on customer business objectives, timelines and other resource constraints. You will participate in and/or direct major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding and unit testing. The candidate should have expertise in Mobile App Development.  Basic Qualifications:   * BS/BA degree and 12 years of prior relevant experience or Master’s with 10 years of prior relevant experience; or 4 years of additional experience in lieu of degree  
* At least 5 years experience with Mobile Application Development, must have experience with both Android & iOS 
* Requires experience in both Front-end Mobile and Back-end RESTFUL API development.  
* Requires experience in development of JAVA, Node JS applications.  
* Requires experience in both NoSQL and SQL database’s.  
* Must have strong application testing discipline.  Experience with Google’s Flutter engine and Google’s Dart language and similar Android/iOS framework.  
* Excellent problem-solving skills.  
* Creative thinker  
* Proficiency and knowledge of the following: Postgres, Springboot, SQL, Kafka, MySQL, Struts, Hibernate, Java, JSF, Swing, JavaScript, Bootstrap, Angular/React is desired.  
* Knowledge of software design patterns.  
* Experience with an issue/problem tracking system (e.g., Jira)  
* Proficiency with common Agile practices, service-oriented environments, and better development practices  
* Excellent written and verbal communication skills  
* Experience with DevOps frameworks  Preferred Qualifications:   * Active CBP BI  
* Experience with CBP  
* AWS Experience  
* Knowledge of CI/CD pipeline 
* Worked in Agile environment  
* Other mobile framework Requirements * Must be able to work approximately 2 days per week on-site in Ashburn, VA
* Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.
* Must be able to maintain and obtain a CBP Background Investigation prior to start   
What is Important to Us: * You are an excellent communicator in writing and speaking.
* You have the ability to work independently but also value teamwork.
* Your problem-solving skills are excellent.
* You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
* You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

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