This role will manage and support daily operations at our Kano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at our Kano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at ourKano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at ourKano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at ourKano Trucking Services corporate office ... Customer service scheduling deliveries, handling customer questions on the phone as well as by ...
Quick apply
This role will manage and support daily operations at ourKano Trucking Services corporate office ... Customer service scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at our Kano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at our Kano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at our Kano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
This role will manage and support daily operations at our Kano Trucking Services corporate office ... Customer service - scheduling deliveries, handling customer questions on the phone as well as by ...
... control services to a wide variety of clients. The Operations Support Coordinator is a key ... contributor to the success of TEC. They take "ownership" of all support functions pertaining to day ...
... control services to a wide variety of clients. The Operations Support Coordinator is a key ... contributor to the success of TEC. They take "ownership" of all support functions pertaining to day ...
By providing essential administrative support, the Operations Support Administrator helps to minimize operational disruptions and improve overall service delivery. Minimum Qualifications: * High ...
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By providing essential administrative support, the Operations Support Administrator helps to minimize operational disruptions and improve overall service delivery. Minimum Qualifications: * High ...
Operations Support Intern
Macon, GA · On-site
$12/hr
Operations Support Intern The Operations Support Intern will play a crucial role in supporting the ... services. Pay Rate: $12.00/hour Scheduled Hours: 16 Start Date: 05/23/2025 End Date: 12/13/2025
Operations Support Intern
Macon, GA · On-site
$12/hr
Operations Support Intern The Operations Support Intern will play a crucial role in supporting the ... services. Pay Rate: $12.00/hour Scheduled Hours: 16 Start Date: 05/23/2025 End Date: 12/13/2025
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...
Service Operations Support information
How does a Service Operations Support professional typically collaborate with other departments to resolve customer issues?
Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.
What are the key skills and qualifications needed to thrive as a Service Operations Support, and why are they important?
To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.
What is the difference between Service Operations Support vs Customer Service Representative?
| Aspect | Service Operations Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically technical certifications or industry-specific training | Customer service or communication skills, sometimes basic certifications |
| Work Environment | Office or technical support centers, often with IT or technical teams | Call centers, retail, or service desks, interacting directly with customers |
| Employer & Industry Usage | Used in industries like telecommunications, IT, and utilities | Common across retail, hospitality, and service industries |
| Search & Comparison Intent | Understanding technical support roles and responsibilities | Customer interaction and service skills comparison |
Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.
What are Service Operations Support roles?
Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.
What job makes $10,000 a month without a degree?
In service operations support roles, earning $10,000 a month typically requires extensive experience, specialized skills, or management responsibilities. While some high-level support or consulting positions can reach this income level, most such roles demand industry knowledge, certifications, or leadership duties rather than formal degrees alone.
What are popular job titles related to Service Operations Support jobs in Georgia? For Service Operations Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Operations Support jobs in Georgia look for? The top searched job categories for Service Operations Support jobs in Georgia are:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
AJC Logistics LLC (Parent company of Kano Trucking Services) is a diversified logistics service provider specialized in Truck Brokerage, Ocean & Air Freight Management Services, Third Party Logistics, International Freight Forwarding, and Customs House Brokerage for importers and exporters in the United States including Puerto Rico and the Caribbean. Our core competency is to manage the transport of merchandise, domestically and internationally, with superior customer service supported by integrated management systems. AJC takes a customer-centric approach, recognizing that each client's requirements are unique. To learn more about AJC Logistics, visit our website at http://www.ajclogistics.com
Position Summary
We are seeking a detail-oriented and proactive individual to join as an Operations Support. This role will manage and support daily operations at our Kano Trucking Services corporate office, performing essential operational and customer service duties. The position is crucial for ensuring the smooth execution of daily operations and cost management for each shipment or load.
Responsibilities
Qualification Requirements
Position Summary
We are seeking a detail-oriented and proactive individual to join as an Operations Support. This role will manage and support daily operations at our Kano Trucking Services corporate office, performing essential operational and customer service duties. The position is crucial for ensuring the smooth execution of daily operations and cost management for each shipment or load.
Responsibilities
- Staff will perform some or all of the following functions:
- Customer service - scheduling deliveries, handling customer questions on the phone as well as by email. Communicating with forwarders re: deliveries, questions, issues, etc.
- Invoicing- deliver and create invoices for customers to be sent via mail, email, or uploading to system.Print and manage container manifests, delivery receipts, and other necessary paperwork, ensuring all office files are organized and easily accessible.
- Assist customers in person (will call, drop offs).
- Track outgoing deliveries and ensure accurate documentation.
- Interacts with customers, shippers, receivers, agents and 3rd parties to ensure proper routing of freight, updates, and requests for extra services.
- Other duties may be assigned
Qualification Requirements
- High School diploma, GED, or equivalent experience.
- Minimum of 3 years of administration or clerical experience.
- Preferred experience in LTL/LCL freight, dispatch, rate quotes, or customer service.
- Proficiency in inventory software, databases, and systems.
- Advanced knowledge of Microsoft Office products, including Outlook, Excel, and Word.Ability to type and perform 10-key by touch.
- Capability to work effectively in a fast-paced, team-oriented environment.Strong organizational and time management skills.
- Ability to analyze information and take initiative to complete tasks independently
About AJC International
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1972