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Service Operations Manager Jobs in Wauconda, IL (NOW HIRING)

Addition Management

Cargo Operations Manager

Chicago, IL

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Food Service Fulfillment Manager Location: Chicago, Illinois (Fully on site) Salary: $70K-$85K ... operations management experience preferred. · Ability to lift 50 pounds · Clean background ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Crystal Lake, IL · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Mount Prospect, IL

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Schaumburg, IL

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

  • Dental

  • Vision

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

The Panaro Group

Operations Manager

Burlington, WI

The Operations Manager is responsible for the overall performance of Pedone Pinsa's production operation, including safety, quality, service, productivity, labor utilization, inventory management ...

The University of Chicago

Operations Manager

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Our Faculty lead research projects in biostatistics, epidemiology and health services research and ... Job Summary The Operations Manager provides strategic oversight of daily operations within the ...

Pedone Pinsa

Operations Manager

Burlington, WI · On-site

The Operations Manager is responsible for the overall performance of Pedone Pinsa's production operation, including safety, quality, service, productivity, labor utilization, inventory management ...

Lucky Lincoln Gaming LLC

Operations Manager

Chicago, IL · On-site

$85K - $105K/yr

As we shift to a regional district model, Operations Managers are the frontline leaders who keep ... Ensure rapid service response times and equipment reliability * Uphold location-level operational ...

Lucky Lincoln Gaming

Operations Manager

Chicago, IL · On-site

$85K - $105K/yr

As we shift to a regional district model, Operations Managers are the frontline leaders who keep ... Ensure rapid service response times and equipment reliability * Uphold location-level operational ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Wauconda, IL

Service Operations Manager information

See Wauconda, IL salary details

$33.5K

$74.2K

$123.6K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Wauconda, IL is $74,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $90,100.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Wauconda, IL look for?

The top searched job categories for Service Operations Manager jobs in Wauconda, IL are:

What cities near Wauconda, IL are hiring for Service Operations Manager jobs?

Cities near Wauconda, IL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Wauconda, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,227 per year, or $35.7 per hour.

Cargo Operations Manager

Addition Management

Chicago, IL

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Position: Food Service Fulfillment Manager

Location: Chicago, Illinois (Fully on site)

Salary: $70K-$85K


Growing Hospitality Services provider seeks a hands-on Food Service Fulfilment Manager to join their team.

Responsibilities:

· Direct involvement in all new, existing, and future cargo customer catering/service requests provided by existing & new cargo channel clients

· Make arrangements with all cargo customers and Guest Services regarding all service needs.

· Review and management of direct cargo customer orders on a daily/weekly/monthly basis.

· Directing, coordinating, and arranging all logistics team members for delivery/fulfillment.

· Train and promote “best in class” service mentality and procedures to team members.

· Champion and follow all current cargo customer production, quality, packaging, and logistics SOPs.

· Contact customers to address, resolve & document services issues for review.

· Through direct contact, maintain strong professional relationship with current client base.

· Engage any/all existing & potential clients on site.

· Manage and control all airport badging for all badged employees including, but not limited to, renewals, missing/lost badges, new employee badging and terminated employee badges.

· Report and resolve any delivery fleet issues

· Maintain and record all International Trash logs in a timely fashion

· Design and implement continued education and training for all current and future team members on local, state, and federal compliance as it allies to CBP, International Trash, AOA Driving and other associated compliance requirements.

· Create and manage logistics schedules using ADP.

· Clearly communicate directly to customers logistic situations that might delay or negate orders from being able to facilitate service requests while looking for any solution to continue service.

· Develop the best routing and strategies for logistic support of customer requests.

· Maintain contact with active and “static on-field” logistic members to ensure service levels as well as minimize unproductive labor spend.

· Ensure that all required safety equipment is always present in all vehicles.

· Maintain relationships with existing vendors.

· Food/Product/Packaging Management Manage all sundry items that support all cargo customer requests including ordering, organizing and end of month inventory.


Qualifications:

· 3+ years managerial experience in food production/delivery logistics, warehouse distribution/food service environment

· Strong communicator with customer service & operations management experience preferred.

· Ability to lift 50 pounds

· Clean background required for obtaining airport badging

· Must be flexible with working schedule.

· Bilingual (Spanish) a must

· Have satisfactory driving record & valid drivers’ license.

· All candidates must pass a background check & drug screen prior to onboarding

Benefits:

· Medical/Dental/Vision coverage plans with company contribution

· PTO including vacation & sick days

· 401K with company matching contribution