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Service Operations Manager Jobs in Villa Rica, GA

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA ยท On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...

NewCold

Operations Manager

Atlanta, GA ยท On-site

Operations Manager AboutNewCold NewCold is a global leader in advanced food logistics. Our ... Connectingthe world's major food manufacturers with retailers and food service providers. Our goal ...

Crunch Fitness

Operations Manager

Marietta, GA ยท On-site

$31K - $41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager- West Cobb Club Here We GROW Again! Are you ready to step into a leadership role ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

Crunch Fitness

Operations Manager

Newnan, GA ยท On-site

$31K - $41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager- for our upcoming Newnan Club Here We GROW Again! Are you ready to step into a ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

Crunch Fitness - CR Holdings

Operations Manager

Marietta, GA ยท On-site

$31K - $41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

๏ปฟ Operations Manager- West Cobb Club Here We GROW Again! Are you ready to step into a ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

Crunch Fitness - CR Holdings

Operations Manager

Newnan, GA ยท On-site

$31K - $41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

๏ปฟ Operations Manager- for our upcoming Newnan Club Here We GROW Again! Are you ready to step ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

EcoShield

Operations Manager

Atlanta, GA ยท On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

3916 Tradeport Blvd Suite 1003 Atlanta, Georgia 30354 Operations Manager - Additional Services Position Summary The Operations Manager - Additional Services leads the sales and service teams ...

EcoShield

Operations Manager

Atlanta, GA ยท On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

3916 Tradeport Blvd Suite 1003Atlanta, Georgia 30354 Operations Manager - Additional Services Position Summary The Operations Manager - Additional Services leads the sales and service teams ...

Clear Channel Outdoor

Operations Manager

Atlanta, GA ยท On-site

This role is responsible for production, as well as servicing and maintaining outdoor advertising structures (including electrical), buildings, and fleet vehicles. The Operations Manager works ...

Construction Execs

Operations Manager

Bremen, GA ยท On-site

$125K - $150K/yr

Committed to integrity, accountability, and service excellence, they have built lasting client ... About the Role Are you an experienced Operations Manager or Senior Project Manager looking for the ...

BrightView

Operations Manager

Atlanta, GA ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Stord, Inc.

Operations Manager

Atlanta, GA ยท On-site

By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

Ulta Beauty, Inc.

Operations Manager

Kennesaw, GA ยท On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Stord

Operations Manager

Atlanta, GA

By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

Hall Booth Smith PC

Operations Manager

Atlanta, GA ยท On-site

The Operations Manager plays a central role in overseeing and enhancing firmwide operational ... services environment strongly preferred. * Strong understanding of operational best practices ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Villa Rica, GA

Service Operations Manager information

See Villa Rica, GA salary details

$31K

$68.6K

$114.3K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Villa Rica, GA is $68,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $83,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Villa Rica, GA?

For Service Operations Manager jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Villa Rica, GA look for?

The top searched job categories for Service Operations Manager jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Service Operations Manager jobs?

Cities near Villa Rica, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Operations Manager

PULSE HOSPITALITY LLC

Kennesaw, GA โ€ข On-site

Full-time

Re-posted 4 days ago

Job description

Job Title: Operations Manager (Hospitality)Job Summary

The Operations Manager is responsible for overseeing the day-to-day operations of the hotel(s), ensuring efficient service delivery, guest satisfaction, staff productivity, and full compliance with company policies and regulatory requirements. This role works closely with General Managers and department heads to drive operational excellence, cost control, and revenue performance.

Key Responsibilities1. Operational Oversight
  • Supervise daily hotel operations across departments (Front Desk, Housekeeping, Maintenance, etc.)
  • Ensure consistent service standards aligned with brand and company expectations
  • Monitor occupancy, room readiness, and operational efficiency
  • Conduct regular property walkthroughs and audits
2. Staff Management & Leadership
  • Support recruitment, onboarding, and training of staff
  • Monitor employee performance and enforce accountability
  • Assist in scheduling to ensure proper staffing levels
  • Address employee relations issues in coordination with HR
3. Payroll & Workforce Management
  • Oversee timekeeping systems and payroll accuracy
  • Review timesheets, overtime, and labor costs
  • Ensure compliance with wage and hour laws (federal & state)
  • Coordinate with payroll providers (e.g., Netchex, Innflow)
4. Financial & Cost Control
  • Monitor labor costs, departmental expenses, and budgets
  • Analyze reports (ADR, RevPAR, labor %, etc.)
  • Identify cost-saving opportunities without compromising service
5. Compliance & Risk Management
  • Ensure compliance with:
    • Federal and state labor laws
    • OSHA and workplace safety standards
    • Company policies and SOPs
  • Oversee documentation (I-9, E-Verify, employee files, audits)
  • Handle incident reporting and investigations
6. Guest Experience
  • Resolve escalated guest complaints professionally
  • Ensure high levels of guest satisfaction and online review scores
  • Implement service improvement initiatives
7. Reporting & Communication
  • Prepare and submit operational reports to leadership
  • Communicate performance metrics and improvement plans
  • Coordinate with General Managers across properties
Key Skills
  • Leadership & team management
  • Operational efficiency & multitasking
  • Financial analysis & budgeting
  • Compliance & attention to detail
  • Strong communication and decision-making skills
Work Environment
  • Multi-property or single property hotel environment
  • May require weekends, holidays, and on-call availability
  • Frequent on-site presence and property visits