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Service Operations Manager Jobs in Villa Rica, GA

PIRTEK Peachtree

Operations Manager

Tyrone, GA

$65K - $85K/yr

Operations Manager - Multi‑Location Hydraulic Service (PIRTEK) Location: Metro Atlanta, GA (multi‑location) with primary location in Tyrone, GA Schedule: Full‑time, salaried, 24/7 service ...

PIRTEK Peachtree

Operations Manager

Tyrone, GA

$65K - $85K/yr

Fulltime, salaried, 24/7 service operation with shared oncall rotation Hooper Services LLC and Titan Hydraulic Solutions LLC operate multiple PIRTEK service centers and mobile units providing onsite ...

PIRTEK

Operations Manager

Peachtree City, GA · On-site

$65K - $85K/yr

Vision insurance Operations Manager - Multi-Location Hydraulic Service (PIRTEK) Location: Metro Atlanta, GA (multi-location) with primary location in Tyrone, GA Schedule: Full-time, salaried, 24/7 ...

Carmax

Operations Manager

Atlanta, GA

Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing ...

Assa Abloy

Field Operations Manager

Peachtree City, GA · On-site

Working in close partnership with Project Management, Service Operations, Engineering, and Sales, this position ensures Megadoor field work is executed safely, correctly, on schedule, and profitably ...

ASSA ABLOY

Field Operations Manager

Peachtree City, GA · On-site

Working in close partnership with Project Management, Service Operations, Engineering, and Sales, this position ensures Megadoor field work is executed safely, correctly, on schedule, and profitably ...

Forgent

Service Manager - Field Operations

Atlanta, GA · On-site

The Service Manager -Field Operations will lead and develop the service operations team responsible for preventive maintenance, modernization, commissioning, and emergency response across switchgear ...

Southern Shingles

Operations Manager

Marietta, GA

The Operations Manager at the Company plays a pivotal role in ensuring the efficient and accurate ... Stellar interpersonal and customer service capabilities. * Superior sales acumen and customer ...

SRS Distribution, Inc.

Operations Manager

Marietta, GA · On-site

The Operations Manager at the Company plays a pivotal role in ensuring the efficient and accurate ... Stellar interpersonal and customer service capabilities. * Superior sales acumen and customer ...

Crunch Fitness - CR Holdings

Operations Manager

Acworth, GA · On-site

$31.20K - $41.36K/yr

 Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Crunch Fitness

Operations Manager

Acworth, GA · On-site

$31.20K - $41.36K/yr

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Crunch Fitness

Operations Manager

Marietta, GA · On-site

$31.20K - $41.36K/yr

Operations Manager- West Cobb Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

NOVO Health Services

Operations Manager

Rockmart, GA · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... The Operations Manager is responsible for leading day-to-day plant operations to ensure safe ...

CVS Health

Operations Manager

Atlanta, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kennesaw, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Service Operations Manager information

See Villa Rica, GA salary details

$31K

$68.6K

$114.3K

How much do service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations manager in Villa Rica, GA is $68,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $83,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Villa Rica, GA? For Service Operations Manager jobs in Villa Rica, GA, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Villa Rica, GA look for? The top searched job categories for Service Operations Manager jobs in Villa Rica, GA are:
What cities near Villa Rica, GA are hiring for Service Operations Manager jobs? Cities near Villa Rica, GA with the most Service Operations Manager job openings:
Service Operations Manager jobs near you

Operations Manager

PIRTEK Peachtree

Tyrone, GA

$65K - $85K/yr

Full-time

Medical, PTO

Posted 14 days ago

Job description

Operations Manager – Multi‑Location Hydraulic Service (PIRTEK)

Location: Metro Atlanta, GA (multi‑location) with primary location in Tyrone, GA
Schedule: Full‑time, salaried, 24/7 service operation with shared on‑call rotation
Hooper Services LLC and Titan Hydraulic Solutions LLC operate multiple PIRTEK service centers and mobile units providing on‑site hydraulic hose and industrial services. We are looking for a hands‑on experienced Operations Manager to lead technicians, drive day‑to‑day operations, and support our continued growth.
What You’ll Do

  • Lead, coach, and hold accountable a team of Mobile Sales & Service Technicians and Shop Technicians across multiple locations.
  • Manage scheduling and dispatch to ensure quick response to customer emergencies and efficient use of technicians.
  • Maintain organized, safe, and compliant shops, trucks, and inventory.
  • Handle escalated customer issues, communicate clearly, and help build long‑term relationships.
  • Monitor key operational metrics (response times, revenue per truck, labor efficiency, overtime, repeat calls, etc.) and act on the results.
  • Coordinate fleet maintenance, inventory replenishment, and supplier orders.
  • Participate in an after‑hours and weekend on‑call rotation with the other Operations Manager and Dispatcher, including answering phones and coordinating response to urgent calls as part of our standard 24/7 service model.
What We’re Looking For

  • 3–5+ years of supervisory or management experience in a service, field operations, or technical environment.
  • Strong leadership and accountability: you set clear expectations, address performance issues, and develop your team.
  • High sense of urgency and comfort working in a fast‑paced, dispatch‑driven business.
  • Excellent organization and follow‑through with scheduling, dispatch, and inventory control.
  • Clear, professional communication with both customers and employees; able to de‑escalate tough situations.
  • Mechanically inclined; hydraulic/industrial experience is a plus but not required for a strong operations leader.
  • Proficient with basic computer tools (email, spreadsheets, service/dispatch software).
  • Willing and able to share in the after‑hours and weekend on‑call rotation as a standard part of this salaried role.
Compensation and Benefits

  • Competitive base salary commensurate with experience (on‑call rotation is included in annual salary).
  • Eligibility for performance‑based quarterly bonuses tied to operational KPIs.
  • Training on PIRTEK products, systems, and processes.
  • Professional growth and advancement opportunities in a growing multi‑location operation.
  • Benefits package (health, PTO, holidays – can be detailed here).
How to Apply

Please submit your resume and a brief note describing your experience leading technicians or field operations teams, including:
  • Number of people you’ve managed
  • Type of service/industry
  • Experience with on‑call or 24/7 operations