ZipRecruiter

Log In

1

Service Operations Manager Jobs in Tulsa, OK (NOW HIRING)

TERRACON

Operations Manager II

Tulsa, OK

We provide geotechnical services nationwide for a wide range of projects, drawing on six decades of ... with department managers. * Apprise Director, Regional Operations of office progress including ...

HP Products

Field Operations Manager

Tulsa, OK · On-site

$4.5K - $8.0K/mo

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is now hiring a Field Operations Manager to lead business operations in our South Region!

Ampac Holdco Inc

Financial Operations Manager

Tulsa, OK · Hybrid

$90K - $100K/yr

... customer service, and commitment to quality. We serve a wide range of industries with creative ... Impact We are looking for a full-time Financial Operations Manager who plays a pivotal role in ...

ProAmpac

Financial Operations Manager

Catoosa, OK · On-site

$90K - $100K/yr

... customer service, and commitment to quality. We serve a wide range of industries with creative ... The FinOps team works in collaboration with the financial business partners, operations managers ...

ProAmpac

Financial Operations Manager

Tulsa, OK · On-site

$90K - $100K/yr

... customer service, and commitment to quality. We serve a wide range of industries with creative ... The FinOps team works in collaboration with the financial business partners, operations managers ...

GXO Logistics

Operations Manager - Day Shift

Pryor, OK · On-site

... service our company requires. You know that a positive work environment creates happy employees ... Day Shift, Monday - Friday, 8:00am - 4:30pm the Manager, Supply Chain Operations, you will oversee ...

GXO Logistics

Operations Manager - Day Shift

Pryor, OK · On-site

... service our company requires. You know that a positive work environment creates happy employees ... Day Shift, Monday - Friday, 8:00am - 4:30pm the Manager, Supply Chain Operations, you will oversee ...

Chick-fil-A

Kitchen Operations Manager

Sand Springs, OK · On-site

$18/hr

... in BOH Operations and Financial Management. Specifically this role is a leader and critical ... Vision and Service Model compliance throughout all areas of oversight. General Responsibilities:

previous page

Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Tulsa, OK

Service Operations Manager information

See Tulsa, OK salary details

$32.4K

$71.8K

$119.7K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Tulsa, OK is $71,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $87,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Tulsa, OK?

The most popular types of Service Operations jobs in Tulsa, OK are:

What are popular job titles related to Service Operations Manager jobs in Tulsa, OK?

For Service Operations Manager jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Tulsa, OK look for?

The top searched job categories for Service Operations Manager jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Service Operations Manager jobs?

Cities near Tulsa, OK with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,832 per year, or $34.5 per hour.

Operations Manager II

TERRACON

Tulsa, OK

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Terracon rating

7.5

Company rating: 7.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

49th of 72 rated business consultants

Job description


Manage and direct activities of an engineering consulting office. This includes profit/loss management, employee supervision, project management, quality control, health and safety oversight, client relations and development, and new business development. Responsible for general leasehold improvements, project and office equipment, and proper utilization of all personnel. Develop and/or review all contracts and proposals prepared by the office; verify technical and financial provisions and ensure manpower budgets are sufficient to complete the contracted work and render a profit.
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.

Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
Innovation and hands-on practice come together in our geotechnical consulting services. We provide geotechnical services nationwide for a wide range of projects, drawing on six decades of historical geotechnical data, a fleet of more than 200 drill rigs, 140 accredited laboratories, and thousands of employees to quickly organize or capture site data wherever projects are located.From AI-supported solutions and predictive technologies to geophysics and traditional exploration, we deliver precision, value-added subsurface information and engineering and scientific expertise to solving our clients' challenges and achieve their goals for project sustainability, quality, and efficiency.

Requirements:

  • Bachelor's degree and 8 years' practice experience. Or, in lieu of a degree, a minimum of 12 years' related experience.

  • Prefer industry experience in Materials and Geotechnical Testing.

  • Valid driver's license with acceptable violation history.

#LI-JB1

  • Oversee medium sized office supporting multiple service lines with aggregate booked labor revenues typically between $5-10 million.
  • Supervise projects within the technical disciplines practiced by the organization, within the same office usually at the same time.
  • Review contracts and proposals prepared by office personnel.
  • Evaluate and monitor workloads in the office, and oversee employee lifecycle (recruitment, hiring, performance management, salary administration, discipline, termination).
  • Coordinate with corporate marketing to maintain client contacts for future development of new business.
  • Supervise preparation of proposals by all professionals and coordinate with corporate marketing and firm technical experts, as needed.
  • Direct the execution of the office's business development efforts.
  • Develop and execute annual office business plan.
  • Responsible for preparation of office annual and financial budgets and operating the office within approved budgets.
  • Monitor job status reports and coordinate with department managers.
  • Apprise Director, Regional Operations of office progress including business development, project schedules, employee management, financial results, and equipment/facility/organizational needs.
  • Assist Department Managers in determining their staffing needs and actions to secure qualified personnel.
  • Responsible for monitoring and following requirements of the strategic plan; work to grow office in accordance with the strategic plan.
  • Manage risk related to projects. Ensure contracts are signed and fully executed prior to commencing work. Monitor adherence to corporate risk policies and practices. Hold Managers accountable for mitigating or eliminating risk.
  • Communicates safety initiatives, rules and guidelines for Office or Region. Holds Managers and Employees accountable for following safety rules and guidelines.
  • Promote continuous quality monitoring and improvement on projects. Ensure best practices are being followed and hold Managers accountable for quality control standards.
  • Perform other duties as assigned.

What Terracon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply