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Service Operations Manager Jobs in Romeoville, IL

Premier Service

Senior Operations Manager

Crete, IL

Position Overview The Senior Operations Manager is responsible for overseeing all aspects of multiple branch operations and the performance of Senior Field Operations Managers. This leadership role ...

Harmony Solutions INC

Operations Manager

Lombard, IL · On-site

$80K - $100K/yr

PCE Operations Manager Location: Hybrid (Illinois Preferred) Department: Clinical Operations ... Customer Service * Analytics * Client Success to keep projects moving, remove barriers, and ensure ...

Premier Service

Senior Operations Manager

Crete, IL · On-site

$100K/yr

Position Overview The Senior Operations Manager is responsible for overseeing all aspects of multiple branch operations and the performance of Senior Field Operations Managers. This leadership role ...

Premier Service

Senior Operations Manager

Crete, IL · On-site

$100K - $115K/yr

Position Overview The Senior Operations Manager is responsible for overseeing all aspects of multiple branch operations and the performance of Senior Field Operations Managers. This leadership role ...

York Risk Services

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Cabrini Green Legal Aid

Operations Manager

Chicago, IL · On-site

$72K - $74K/yr

CGLA is distinguished among legal aid service providers locally, throughout Illinois, and ... The Operations Manager will oversee office and facilities operations, vendor relationships ...

altg

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

This role will focus on driving efficiency across service, parts, and rental functions while ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Excellent customer service skills; * Ability to handle multiple tasks accurately and effectively ...

MV Transportation

Operations Manager

Chicago, IL

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Excellent customer service skills; * Ability to handle multiple tasks accurately and effectively ...

altg

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

This role will focus on driving efficiency across service, parts, and rental functions while ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

City Wide Jani, Inc.

Operations Manager

Chicago, IL · On-site

$65K - $75K/yr

City Wide Jani, Inc. is seeking an experienced Operations Manager to oversee service delivery, workforce performance, and operational execution across multiple commercial accounts. This role requires ...

MedSpeed

Operations Manager

Elmhurst, IL

$80K - $95K/yr

Operations Manager Monday-Friday: 8:30 AM - 5:00 PM Join MedSpeed and help deliver health! We're a ... Manage service quality and efficiency through daily observations, monitoring of exception and ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Romeoville, IL

Service Operations Manager information

See Romeoville, IL salary details

$36.2K

$80.2K

$133.6K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Romeoville, IL is $80,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $97,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Romeoville, IL? For Service Operations Manager jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Romeoville, IL look for? The top searched job categories for Service Operations Manager jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Service Operations Manager jobs? Cities near Romeoville, IL with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,188 per year, or $38.6 per hour.

Operations Manager

One Hour Heating and Air Conditioning

Naperville, IL • On-site

$55K - $65K/yr

Full-time

PTO

Re-posted 13 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

About the Role:
As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top-notch service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment.
Responsibilities:
  • Oversee daily operations to ensure efficiency and high-quality service delivery.
  • Manage scheduling, dispatching, and coordination of HVAC technicians.
  • Monitor and improve operational performance metrics and KPIs.
  • Develop and implement training programs for staff to enhance skills.
  • Collaborate with sales and marketing teams to align operational goals.
  • Handle customer inquiries and resolve any service-related issues promptly.
  • Ensure compliance with safety regulations and company policies.
  • Prepare and manage budgets, forecasts, and financial reports.

Requirements:
  • Bachelor's degree in Business Administration or related field preferred.
  • Desired 10-15+ years of experience in operations management, preferably in HVAC.
  • Strong leadership skills with a proven track record of team management.
  • Excellent communication and interpersonal skills.
  • Proficient in using operational management software and tools.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills and attention to detail.
  • Valid driver's license and clean driving record.

About Us:
One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork.
Compensation: $55,000.00 - $65,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

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