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Service Operations Manager Jobs in Pompano Beach, FL

Guestservices

Operations Manager

Dania Beach, FL · On-site

Park Service, vendors, etc. * Maintain a customer service program dedicated to exceptional customer ... Direct management staff to assure a safe and attractive environment for guests and employees

ODP Business Solutions

Operations Manager

Weston, FL · On-site

$65K - $70K/yr

Partner with operations teams and facility manager to resolve shipping issues and improve workflow ... Investigate and resolve shipping discrepancies, damages, and customer service issues. * Support ...

Transdev

Operations Manager

Davie, FL · On-site

$60K - $70K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... May operate a vehicle in revenue service, if necessary. * Other duties as required. * Travel ...

Transdev

Operations Manager

Davie, FL · On-site

$60K - $70K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... May operate a vehicle in revenue service, if necessary. * Other duties as required. * Travel ...

Raising Cane's

Operations Manager

Miramar, FL · On-site

$23/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

West Marine

Operations Manager

Fort Lauderdale, FL · On-site

Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ... Ensure the store and staff exemplify our brand and service standards. * Maintain knowledge through ...

Raising Cane's

Operations Manager

Miramar, FL · On-site

$23/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Miramar, FL · On-site

$23/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Miramar, FL · On-site

$23/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

TWO MEN AND A TRUCK®

Operations Manager

Davie, FL · On-site

$55K/yr

TWO MEN AND A TRUCK ® OPERATIONS MANAGER What We Offer * Pay range: $55,000 + * Health insurance ... Understanding of and commitment to customer service and the TWO MEN AND A TRUCK ® core values

Rivian

Manager, Field Service

Pompano Beach, FL · On-site

$102 - $136/hr

Role Summary The Service Operations Manager requires an experienced professional with high levels of energy and initiative, deep understanding of service processes, go-getter attitude, great ...

ABB

Service Contract Manager, Marine & Ports

Miramar, FL · Hybrid

$81K - $108K/yr

Contract & Service Operations Manager __ Your Role and Responsibilities We are looking for a Service Contract Manager to join our Marine & Ports Propulsion Service unit in Vuosaari, Helsinki. The ...

ABB

Service Contract Manager, Marine & Ports

Miramar, FL · Hybrid

$82K - $110K/yr

Contract & Service Operations Manager __ Your Role and Responsibilities We are looking for a Service Contract Manager to join our Marine & Ports Propulsion Service unit in Vuosaari, Helsinki. The ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Pompano Beach, FL

Service Operations Manager information

See Pompano Beach, FL salary details

$33.4K

$74K

$123.3K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Pompano Beach, FL is $74,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Pompano Beach, FL?

The most popular types of Service Operations jobs in Pompano Beach, FL are:

What are popular job titles related to Service Operations Manager jobs in Pompano Beach, FL?

For Service Operations Manager jobs in Pompano Beach, FL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Pompano Beach, FL look for?

The top searched job categories for Service Operations Manager jobs in Pompano Beach, FL are:

What cities near Pompano Beach, FL are hiring for Service Operations Manager jobs?

Cities near Pompano Beach, FL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Pompano Beach, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,001 per year, or $35.6 per hour.

Operations Manager

Guestservices

Dania Beach, FL • On-site

Full-time

Re-posted 8 days ago

Job description

Compensation Amount:

55,000.00 USD Annual

Job Summary:

Operate and oversee the Unit daily operations so as to maximize net profit and personnel potential while operating within the confines of company policy.

Job Description:

ESSENTIAL FUNCTIONS

  • Direct management staff at the unit in the areas of marina, lodge, restaurant, retail, employee housing, and campground operations
  • Maintain a positive environment
  • Maximize utilization of all revenue generating venues
  • Ensure all record keeping and reporting is kept accurate and current.
  • Communicate and maintain a positive working relationship with all our partners i.e. Park Service, vendors, etc.
  • Maintain a customer service program dedicated to exceptional customer service
  • Maintain compliance with contract obligations or regulatory requirements
  • Maintain a competent staff through sound hiring practices and a comprehensive program for communication of goals and practices, and performance evaluations
  • Direct management staff to assure a safe and attractive environment for guests and employees
  • Participate in all functions and activities regarding marina operations, campground, Retail, lodging, and food & beverage operations to evaluate processes, procedures and staffing for "Best Practices" and efficiencies for improvement
  • All other duties as assigned

SKILL AND KNOWLEDGE REQUIREMENTS

  • Working knowledge of computer systems and programs, POS systems, and hospitality operations
  • Excellent customer service and employee relations skills

PHYSICAL REQUIREMENTS

  • Standing for short and long periods of time
  • Sitting for long and short periods of time
  • Working in hot, humid, and buggy conditions
  • Lifting up to 50 pounds
  • Bending
  • Walking
  • Stooping
  • Driving golf cart/gator

EQUIPMENT USED

  • Vessels
  • Computer
  • Vehicles
  • PPE's
  • Cleaning Equipment
  • POS Systems

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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