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Service Operations Manager Jobs in Medford, OR (NOW HIRING)

Becton Dickinson & Company

DevOps Engineer

Ashland, OR · On-site

$54 - $74/hr

... and service. With a focus on regulated, high-volume testing environments, Waters' innovative ... Implement and manage monitoring and alerting systems, including tools like Prometheus, Grafana, and ...

New

Becton, Dickinson and Company

DevOps Engineer

Ashland, OR · On-site

$54 - $74/hr

... and service. With a focus on regulated, high-volume testing environments, Waters' innovative ... Implement and manage monitoring and alerting systems, including tools like Prometheus, Grafana, and ...

Becton, Dickinson and Company

DevOps Engineer

Ashland, OR · On-site

$54 - $74/hr

... and service. With a focus on regulated, high-volume testing environments, Waters' innovative ... Implement and manage monitoring and alerting systems, including tools like Prometheus, Grafana, and ...

Aspen Dental

Dental Office Manager

Medford, OR · On-site

$55K - $65K/yr

... class dental service organization (DSO). Our best-in-class training program, competitive ... When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ...

New

Aspen Dental

Dental Office Manager

Medford, OR

$55K - $65K/yr

... class dental service organization (DSO). Our best-in-class training program, competitive ... When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ...

New

Aspen Dental

Dental Office Manager

Medford, OR · On-site

$55K - $65K/yr

... class dental service organization (DSO). Our best-in-class training program, competitive ... When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ...

BELFOR Holdings

Asbestos Supervisor

Medford, OR · On-site

$124K - $128K/yr

Meet with Project Managers, Operations Managers, Assistant Operations Managers, Customers, and/or ... Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable ...

TruTeam

OSS

Medford, OR · On-site

$13 - $30/hr

... operations with a focus on efficiency and time management, we want to talk to you! You will be ... Previous experience in administrative services or other related fields. * Detail-oriented with the ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Ashland, OR · On-site

$16 - $22/hr

... service to pharmacy customers. Full-time employees may be eligible for benefits including health ... Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Medford, OR · On-site

$16 - $22/hr

... service to pharmacy customers. Full-time employees may be eligible for benefits including health ... Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy ...

Dairy Queen

Manager/Supervisor

White City, OR

Manage entire operation of restaurant during scheduled shifts. Strive for ... operational levels that meet or exceed the Fan's expectations in the areas of quality, service and ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Medford, OR

Service Operations Manager information

See Medford, OR salary details

$36.9K

$81.7K

$136.1K

How much do service operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service operations manager in Medford, OR is $81,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $99,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Medford, OR look for?

The top searched job categories for Service Operations Manager jobs in Medford, OR are:

What cities near Medford, OR are hiring for Service Operations Manager jobs?

Cities near Medford, OR with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Medford, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $81,713 per year, or $39.3 per hour.

DevOps Engineer

Becton Dickinson & Company

Ashland, OR • On-site

$54 - $74/hr

Other

Medical, Life

Posted 3 days ago

New

BD rating

7.3

Company rating: 7.3 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

308th of 490 rated machine equipment manufacturers

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Summary:
Augusta Life Sciences US is seeking a highly skilled and motivated DevOps Engineer to join our team. This role is essential for automating and streamlining our operations and processes, focusing on infrastructure, CI/CD pipelines, and cloud environments to ensure the reliability, scalability, and security of our biotech solutions.
Our DevOps will have excellent problem-solving skills and the ability to work independently as well as in a team environment. For success in this role having strong communication and interpersonal skills is key.
Responsibilities:
  • Compose, implement, and maintain robust continuous integration and continuous delivery workflows for various applications, applying tools like CircleCI, Github Actions, or Azure DevOps.
  • Manage and optimize cloud infrastructure employing automated configuration approaches using tools such as Terraform or CloudFormation.
  • Develop and maintain automation scripts (e.g., Python, Bash, or similar scripting languages) to automate repetitive tasks and improve operational efficiency.
  • Implement and manage monitoring and alerting systems, including tools like Prometheus, Grafana, and Splunk, to ensure high availability and performance of systems and applications.
  • Collaborate with development and operations teams to establish standards for software development, deployment, and operational support.
  • Ensure security guidelines are coordinated into all stages of the software development lifecycle and infrastructure management.
  • Troubleshoot and resolve sophisticated infrastructure and application issues in a timely manner.
  • Participate in on-call rotation to provide support for critical systems.
  • Document processes, configurations, and architectural designs thoroughly.

Minimum Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 2+ years of experience in DevOps, SRE, or similar role.
  • Proficient in scripting languages such as Python, Bash, or PowerShell.
  • Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps).
  • Experience with version control systems, particularly Git.
  • Strong understanding of networking concepts, operating systems (Linux/Windows), and security best practices.

Preferred Skills:
  • Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
  • Experience with cloud platforms, AWS certification
  • Understanding of containerization technologies (Docker, Kubernetes).
  • Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack, Splunk).

Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit ;br>
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
Primary Work Location
USA OR Ashland - FlowJo
Additional Locations
Work Shift
NA (United States of America)

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About BD

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BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

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