1

Service Operations Manager Jobs in Medford, OR (NOW HIRING)

At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational performance. As a Starbucks Department Manager, you ...

New

... operations environment with an organization recognized for quality products and service * Hands-on ... Management (CRM) software - including Oracle, JDE, Onyx, Salesforce.com, Goldmine or similar ...

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Production Manager

Medford, OR · On-site

$26.95 - $30.50/hr

... operations environment with an organization recognized for quality products and service * Hands-on ... Management (CRM) software - including Oracle, JDE, Onyx, Salesforce.com, Goldmine or similar ...

Showing results 21-40

Service Operations Manager information

See Medford, OR salary details

$36.9K

$81.7K

$136.1K

How much do service operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service operations manager in Medford, OR is $81,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $99,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Medford, OR?

For Service Operations Manager jobs in Medford, OR, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Medford, OR look for?

The top searched job categories for Service Operations Manager jobs in Medford, OR are:

What cities near Medford, OR are hiring for Service Operations Manager jobs?

Cities near Medford, OR with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Medford, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $81,713 per year, or $39.3 per hour.

Other

Posted 5 days ago


U.S. Department Of Veterans Affairs rating

8.1

Company rating: 8.1 out of 10

Based on 671 frontline employees who took The Breakroom Quiz

50th of 292 rated public sector bodies


Job description

Supervisory Dietician

The Supervisory Dietician is responsible for carrying out the strategic and business aspects of the full food service operations section. They support the Nutrition & Food Services goals in alignment with the broader medical center mission and coordinate section activities with other services and units in the facility, clinics, and local community. Duties include but not limited to:

  • Provides food-operations-specific leadership, serving as professional and technical advisor to staff and other health care professionals.
  • Has oversight over HR staffing, employee relations and labor relations in Food Service Operations.
  • Exercises a full range of supervisory and personnel management authorities and responsibilities in planning, directing, and assessing work of subordinate staff.
  • Establishes a training plan for the food operations section.
  • Develops and leads food operations.
  • Establishes strategic goals and ensures priorities align with the strategic plan of the Nutrition & Food Services department, VISN, and national programs.
  • Leads the continuous quality improvement effort in Food Service Operations.
  • Identifies and prioritizes problems, sets long and short-term goals, develops action plans and analyses data to evaluate progress to improve outcomes.
  • Develops and updates policies and procedures and establishes and oversees a system for regulatory compliance. Coordinates food service operation policies and procedures with clinical nutrition management, nursing, and other services, as applicable.
  • Manages the budget and other resources, anticipating future trends and inflation, new service opportunities, recommendations for growth, efficiencies and strategic efforts are factored into resource requests and brought to the Chief.
  • Directs staff in management of contracts, subsistence, supply purchasing for Nutrition & Food Services and submits reports to the Nutrition & Food Services Chief.
  • Solicits support and/or negotiates with facility managers to influence decisions to support food operations section success.
  • Works closely with the Supervisory Dieticians to support the department, cover the work within Nutrition & Food Services and execute the activities of the department.
  • May perform other related duties as assigned which are appropriate for this grade and assignment.

Work Schedule: Monday-Friday, 8:00 am-4:30 pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: PD000000

Relocation/or Recruitment Incentives: May be authorized for highly qualified candidates

Permanent Change of Station (PCS): Not Authorized


What U.S. Department Of Veterans Affairs employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom