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Service Operations Manager Jobs in Medford, OR (NOW HIRING)

Albertsons

Starbucks Manager Ashland Oregon

Ashland, OR · On-site

At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational performance. As a Starbucks Department Manager, you ...

Walgreens

Emerging Store Manager

Central Point, OR

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Medford, OR

Service Operations Manager information

See Medford, OR salary details

$36.9K

$81.7K

$136.1K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Medford, OR is $81,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $99,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Medford, OR?

For Service Operations Manager jobs in Medford, OR, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Medford, OR look for?

The top searched job categories for Service Operations Manager jobs in Medford, OR are:

What cities near Medford, OR are hiring for Service Operations Manager jobs?

Cities near Medford, OR with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Medford, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $81,713 per year, or $39.3 per hour.

Starbucks Manager Ashland Oregon

Albertsons

Ashland, OR • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,171 frontline employees who took The Breakroom Quiz

69th of 124 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Starbucks Department Manager, where customer experience, product quality, and operational consistency come together.

At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational performance. As a Starbucks Department Manager, you will oversee daily department operations, support sales and financial goals, and ensure consistent execution of service, food safety, and Starbucks standards. This role offers a fast‑paced, customer‑focused environment where your work directly supports customer satisfaction and business performance.

Bring your flavor

Building the future of food and well‑being starts with a welcoming and consistent café experience. Bring your interest in customer service, product quality, and team collaboration to a role where you help maintain standards, support your associates, and create a positive environment for both customers and employees.

Main responsibilities:

  • Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency

  • Support hiring, training, coaching, and development of Starbucks associates

  • Maintain a customer‑first environment and respond to service needs and concerns appropriately

  • Coordinate daily activities and responsibilities to support smooth workflow and service levels

  • Maintain calm, consistent operations during high‑volume periods

  • Execute company and Starbucks programs, policies, and procedures

  • Ensure compliance with food safety, sanitation, and product handling standards

  • Manage ordering, inventory levels, product rotation, and storage

  • Support department sales, budgeting, and expense management

  • Maintain accurate communication with vendors, store management teams, and community partners

  • Complete required reporting and administrative responsibilities

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer‑service focus with a professional team presence

  • Effective communication, coaching, and collaboration skills

  • Strong organization, time management, and planning abilities

  • Ability to remain steady in fast‑paced, high‑volume environments

Skill areas:

  • Café or food service operations and customer experience

  • Inventory management, ordering, and product rotation

  • Scheduling, task coordination, and team support

  • Food safety, sanitation, and compliance practices

Knowledge:

  • Starbucks products, preparation standards, and service expectations

  • Food safety requirements and sanitation procedures

  • Store systems, ordering tools, and basic computer applications

Abilities:

  • Ability to review department performance, inventory, and operational trends

  • Ability to train, coach, and support associate development

  • Ability to organize and coordinate daily work activities

  • Ability to lift up to 55 lbs. and work extended periods in a retail environment

  • Travel requirements: None

  • Other requirements: Flexible availability including opening, closing, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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