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Service Operations Manager Jobs in Markham, ON (NOW HIRING)

Jysk Canada

Operations Manager

Whitby, ON · On-site

CA$50K - CA$55K/yr

  • Medical

  • Dental

  • Vision

As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... in retail management and customer service * High school diploma or equivalent preferred ...

JYSK Canada

Operations Manager

Whitby, ON

  • Medical

  • Dental

  • Vision

As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... in retail management and customer service * High school diploma or equivalent preferred ...

Mondo

Workplace Operations Manager

Toronto, ON · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Workplace Operations Manager Location-Type: Hybrid Onsite, 2 days/week (Monday and Tuesday ... Strong organizational and communication skills with a service-oriented mindset * Self-sufficient ...

JLL

Brokerage Operations Manager

Toronto, ON

... services, advisory and technology for our clients. We are committed to hiring the best, most ... Brokerage Operations Manager - JLL What this job involves: JLL Retail Canada is seeking an ...

GEODIS

Warehouse Operations Manager

Oshawa, ON

$100K - $110K/hr

OPERATIONS MANAGER - CA Schedule: 1. M - F 6 - 2:30pm 2. afternoon Sun - Thurs 3pm - 11:30pm The ... customer service and sales * Partners with the customer to maintain a high level of customer ...

Sephora

Operations Manager, Stores

Toronto, ON · On-site

CA$54K - CA$74K/yr

  • Medical

  • Life

  • PTO

The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services Managers. What you'll be doing as ...

SNC-Lavalin

Architecture Operations Manager

Toronto, ON · Hybrid

CA$120K - CA$145K/yr

Experience leading office operations, staff management, and multidisciplinary team coordination in a professional services environment. * Strong institutional project experience, with a proven ...

Jazz Aviation LP

Airport Operations Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Manage operational activities with Jazz Customer Service Agents, Porter Ramp, Ports Toronto, Nieuport, and all other local agencies; * Serve as the management liaison between Flight Operations, In ...

Jazz Aviation LP

Airport Operations Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Manage operational activities with Jazz Customer Service Agents, Porter Ramp, Ports Toronto, Nieuport, and all other local agencies; * Serve as the management liaison between Flight Operations, In ...

Ramudden

Project Operations Manager

Bradford, ON · On-site

OBW has built a reputation for delivering exceptional service to a growing client base while ... We are seeking a highly organized and results-driven Project Operations Manager to coordinate ...

Ramudden

Project Operations Manager

Bradford, ON · On-site

OBW has built a reputation for delivering exceptional service to a growing client base while ... We are seeking a highly organized and results-driven Project Operations Manager to coordinate ...

Ramudden

Project Operations Manager

Bradford, ON · On-site

OBW has built a reputation for delivering exceptional service to a growing client base while ... We are seeking a highly organized and results-driven Project Operations Manager to coordinate ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Markham, ON

Service Operations Manager information

See Markham, ON salary details

$34.6K

$73K

$118K

How much do service operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service operations manager in Markham, ON is $72,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,422.00 and $89,528.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Markham, ON look for? The top searched job categories for Service Operations Manager jobs in Markham, ON are:
What cities near Markham, ON are hiring for Service Operations Manager jobs? Cities near Markham, ON with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Markham, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $72,970 per year, or $35.1 per hour.

Operations Manager

Jysk Canada

Whitby, ON • On-site

CA$50K - CA$55K/yr

Full-time

Medical, Dental, Vision

Re-posted 13 days ago

Job description

Job Description

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will also assist the store management team in instilling company values and customer promises within the team and in the store.

Other duties include:

  • Following all loss prevention and key control policies to reduce shrink
  • Performing Weekly Inventory Cycle counts and periodic Full Store Inventory counts
  • Weekly ordering to ensure you have sufficient inventory
  • Following proper store opening and closing procedures, including alarm checks and security walks

What this role brings to you:

  • The possibility of being part of a dynamic team and culture
  • The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
  • A great benefit package for full-time colleagues (including medical, vision and dental)
  • Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
  • A free 24/7 Employee Assistance Program available to you and your family.
  • An amazing colleague discount on all JYSK products  

What you bring to the role:

  • Ability to work independently or as part of a team
  • A dynamic and positive personality with strong leadership skills
  • Flexibility to work various shifts, including evenings and weekends as required
  • 2 years experience in retail management and customer service
  • High school diploma or equivalent preferred

Compensation:  Generally, the hiring range for this position is $50,000 to $55,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!

JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply.  Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic.  Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.

JYSK is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at JYSK. We thank all applicants for their interest in a career at JYSK; however, only those candidates who are selected for an interview will be contacted.

Additional Information

Physical demands that are required include mobility (walking, standing, climbing, bending, etc.) and manual material handling (lifting, pushing, pulling, carrying, etc.). Movement of product by use of ladders and stock pickers is required.