ZipRecruiter

Log In

1

Service Operations Manager Jobs in Manchester, CT

Vector Media

Operations Manager

Cromwell, CT · On-site

$62K - $67K/yr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

TESCAN GROUP, a.s.

Operations Manager

Storrs, CT · On-site

$120 - $180/hr

In this role, you will connect engineering, manufacturing, supply chain, and field service teams to ... Bachelor\'s degree in Operations Management, Supply Chain Management, Industrial Engineering ...

Vector Media

Operations Manager

Cromwell, CT · On-site

$62K - $67K/yr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

New

Vector Media

Operations Manager

Cromwell, CT · On-site

$62K - $67K/yr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

New

Vector Media

Operations Manager

Cromwell, CT · On-site

$63 - $68/hr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

New

Bodycote plc

Operations Manager

Hartford, CT · On-site

$135 - $150/hr

As the world's largest provider of thermal processing services, Bodycote employs thousands of ... Based in Berlin, CT the Operations Manager has the responsibility for the overall operation of the ...

New

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... While our fleet, facilities, services, and family have all grown, we take pride in continuing to ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$70 - $90/hr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... While our fleet, facilities, services, and family have all grown, we take pride in continuing to ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Hartford, CT

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... While our fleet, facilities, services, and family have all grown, we take pride in continuing to ...

AdviceOne

Operations Manager

Glastonbury, CT · On-site

Zero financial services experience required. Leadership is the one thing we can't teach, and it ... Our Operations Manager will lead and develop the team that drives all processes both client-facing ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

While our fleet, facilities, services, and family have all grown, we take pride in continuing to ... Position Summary: The Operations Manager is responsible for ensuring the highest standard of ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Frozen Food Express

Operations Manager

Tolland, CT · On-site

Coordinates service center activities by assigning responsibilities, supervising, and managing Area Managers and CSR's * Planning routes * Consolidating pickup/delivery appointments, load factor ...

previous pagenext page

Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Manchester, CT

Service Operations Manager information

See Manchester, CT salary details

$36.2K

$80.2K

$133.7K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Manchester, CT is $80,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Manchester, CT?

For Service Operations Manager jobs in Manchester, CT, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Manchester, CT look for?

The top searched job categories for Service Operations Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Service Operations Manager jobs?

Cities near Manchester, CT with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Operations Manager

Vector Media

Cromwell, CT • On-site

$62K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About Us
At Vector Media, we're building the future of Mobility Marketing, where media moves with people, meets them in real life, and makes a lasting impression.
In an advertising world cluttered with screens and scrolls, we deliver real-world media with real results. From digital bus shelters and street-level storytelling to experiential activations, college campus and sports partnerships, we connect brands with audiences in the moments that matter most.
Our high-impact media, including fully wrapped vehicles and custom-built experiential assets, turns heads in cities nationwide. And with a presence in 50+ markets, we bring campaigns to life across communities, cultures, and coasts.
Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data, creativity, and movement. We call it Marketing in Motion, an approach that blends storytelling and strategy to drive results across every channel we touch.
But what truly sets us apart is how we show up: as partners. With our clients. With our media partners. With each other. Through accountability, innovation, and shared ambition, we're helping brands do more than reach people, we're helping them move people.
What We Value
  • Accountability: Taking ownership of our actions, learning from mistakes, and earning trust through responsibility.
  • Growth: Supporting personal and professional development, knowing that when our team members thrive, the company thrives.
  • Excellence: Always striving for the best possible results and never settling for "good enough".
  • Fun: Bringing energy, creativity, and joy into our work while celebrating our successes together.
Position Summary
Vector Media is searching for an Operations Manager in Connecticut to join our Operations Team. The Operations Manager will report to the National Operations Manager. This position is responsible for assisting in managing all aspects of the day-to-day operations of our out-of-home, public transit and vehicle advertising programs across our Connecticut footprint, including Berlin, Hartford, East Hartford, New Britain, New Haven, Norwalk, and Stamford. Primary responsibilities include supervising operations personnel and subcontractors, coordinating, scheduling and managing the installation, removal and maintenance of all advertising copy and receiving, checking in and storing of materials, and overseeing the activities listed below. This position will work closely with our sales and operations teams, our external vendors and transit partners, and on occasion directly with our clients. This position works our normal office hours (M-F) and will require occasional night or weekend work as needed. This role includes day travel throughout the Connecticut market.
Pay Range Details: $62,500 - $67,500 per year.
The salary range is subject to change and may be amended in the future. Experience, education, skills, and other factors are considered when determining the salary offered.
Company Benefits: Medical, Dental, and Vision insurance, Health Savings Account (HSA), Flexible Spending Accounts (FSA), 401(k) Retirement Plan, Paid Time Off Policies, Company-Established Paid Holidays, Basic Life and AD&D Insurance, Short-Term and Long-Term Disability, and Qualified Transportation Program (QTP).
Who You Are
  • An experienced leader and problem solver
  • Flexible to work through challenges and respond to situations with a calm demeanor
  • Excellent in clear, concise communication (verbal, written, email)
  • Driven to taking on the challenges of the job role, no matter how big or small
  • Obsessed about details, knowing them, and talking about them
  • Open to learning and growing with our organization
  • Excited to work with and be a part of a team
What You'll Bring
  • A positive and collaborative approach
  • Experience in Out-of-Home/Transit Advertising operations or installations (preferred)
  • 3+ years of experience managing or directing a team or department (preferred)
  • Effective communication skills and an understanding of how to keep processes moving forward.
  • Open-mindedness for tackling challenges.
  • A strong sense of urgency and high standards for day-to-day tasks.
  • Proficiency in working in Microsoft Office and/or Google Workspace, especially Word/Docs, Excel/Sheets, and Powerpoint/Slides
  • A valid driver's license and clean driving record.
  • Ability to complete physical tasks including the following: walking, standing, kneeling, lifting (over 50 lbs), working on ladders, scaffolds, speaking, hearing, reading, working with the general public
  • An understanding of the vehicle wrap process, large-format printing, and street furniture operations is a plus.
What You'll Do
  • Manage, train, coordinate and support local operations staff and subcontractors.
  • Collaborate with department leadership and with sales teams across the organization.
  • Travel to and from worksites throughout the market.
  • Manage and assist with the installation, maintenance and removal of advertising graphics, including but not limited to graphics on buses, bus shelters and stations.
  • Ensure advertising graphics are installed and removed according to company standards, including regularly reviewing installations via photos and in person.
  • Keep detailed records of all advertising operations including installation and removal of copy.
  • Receive, check in and store advertising materials.
  • Communicate and work with our inventory management team to ensure accurate holds, postings and removals of advertisements.
  • Provide detailed campaign and market updates and reports to various stakeholders.
  • Perform regular audits of all advertising displays and fixtures to identify and coordinate any necessary repairs or actions.
  • Manage and maintain a clean and safe work environment, work sites and vehicles.
  • Create and promote positive team culture.
  • Ensure all productivity standards, expectations, and deadlines are met.
  • Develop strong relationships among your team, across our departments and with our business partners.
  • Work well under pressure, responding with a sense of urgency.

Vector Media is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, age, national origin, ethnic background, disability, veteran status or any other characteristic protected by law.

Apply