For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our firm is focused on the operations and maintenance ...
For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our firm is focused on the operations and maintenance ...
Operations Manager
Dallas, TX · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Dallas, TX · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Desoto, TX · On-site
$65K/yr
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Desoto, TX · On-site
$65K/yr
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Our seasoned professionals deliver services based on Milestone's best practices and service ... Job Overview The Data Center Operations Manager / Site Lead serves as the senior onsite leader ...
Our seasoned professionals deliver services based on Milestone's best practices and service ... Job Overview The Data Center Operations Manager / Site Lead serves as the senior onsite leader ...
Our seasoned professionals deliver services based on Milestone's best practices and service ... Job Overview The Data Center Operations Manager / Site Lead serves as the senior onsite leader ...
Our seasoned professionals deliver services based on Milestone's best practices and service ... Job Overview The Data Center Operations Manager / Site Lead serves as the senior onsite leader ...
Operations Manager
$20 - $25/hr
You see customer service issues as an opportunity to turn every customer into a raving fan. You ... Your Responsibilities as an Operations Manager Overall operations of the business - o You are quite ...
Operations Manager
$20 - $25/hr
You see customer service issues as an opportunity to turn every customer into a raving fan. You ... Your Responsibilities as an Operations Manager Overall operations of the business - o You are quite ...
Operations Manager
Mansfield, TX · On-site
$20 - $25/hr
... service. But that only happens because we have amazing people like you on our team. If you're ready ... Here are some things we're looking for in an Operations Manager. If you identify with any of these ...
Operations Manager
Mansfield, TX · On-site
$20 - $25/hr
... service. But that only happens because we have amazing people like you on our team. If you're ready ... Here are some things we're looking for in an Operations Manager. If you identify with any of these ...
Operations Manager
$15 - $30/hr
... service. But that only happens because we have amazing people like you on our team. If you're ready ... Here are some things we're looking for in an Operations Manager. If you identify with any of these ...
Operations Manager
$15 - $30/hr
... service. But that only happens because we have amazing people like you on our team. If you're ready ... Here are some things we're looking for in an Operations Manager. If you identify with any of these ...
As a Ground Systems Service Operations Lead, you will be responsible for rolling out our systems in ... You will manage the entire build process from initial site design handover & constructability ...
New
As a Ground Systems Service Operations Lead, you will be responsible for rolling out our systems in ... You will manage the entire build process from initial site design handover & constructability ...
New
Operations Manager
Dallas, TX · On-site
The Operations Manager is responsible for managing the service contract operations crew and overseeing daily activities to ensure smooth execution of services. This role proactively identifies ...
Operations Manager
Dallas, TX · On-site
The Operations Manager is responsible for managing the service contract operations crew and overseeing daily activities to ensure smooth execution of services. This role proactively identifies ...
This role is responsible for production, as well as servicing and maintaining outdoor advertising structures (including electrical), buildings, and fleet vehicles. The Operations Manager works ...
This role is responsible for production, as well as servicing and maintaining outdoor advertising structures (including electrical), buildings, and fleet vehicles. The Operations Manager works ...
Operations Manager
Dallas, TX · On-site
For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our firm is focused on the operations and maintenance ...
Operations Manager
Dallas, TX · On-site
For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our firm is focused on the operations and maintenance ...
Analyze operational reports to identify trends and recommend solutions to management * Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...
Quick apply
Analyze operational reports to identify trends and recommend solutions to management * Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...
Operations Manager
Burleson, TX · On-site
... service, profits, and team members. Analyze operational reports to identify trends and recommend solutions to management • Perform long-term labor forecasting based on sales forecasts and input ...
Operations Manager
Burleson, TX · On-site
... service, profits, and team members. Analyze operational reports to identify trends and recommend solutions to management • Perform long-term labor forecasting based on sales forecasts and input ...
Operations Manager
Dallas, TX · On-site
General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ... service goals. • Ensure daily operations meet or exceed company standards and customer ...
Operations Manager
Dallas, TX · On-site
General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ... service goals. • Ensure daily operations meet or exceed company standards and customer ...
Operations Manager
Waxahachie, TX · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
Operations Manager
Waxahachie, TX · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
Operations Manager
Waxahachie, TX · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
Operations Manager
Waxahachie, TX · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
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Dallas, TX · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...
Operations Manager
Dallas, TX · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...
Analyze operational reports to identify trends and recommend solutions to management * Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...
Quick apply
Analyze operational reports to identify trends and recommend solutions to management * Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...
Service Operations Manager information
See Italy, TX salary details
$33.4K - $41.6K
2% of jobs
$41.6K - $49.8K
13% of jobs
$55.6K is the 25th percentile. Wages below this are outliers.
$49.8K - $57.9K
14% of jobs
The median wage is $65.9K / yr.
$57.9K - $66.1K
22% of jobs
$66.1K - $74.3K
14% of jobs
$74.3K - $82.5K
8% of jobs
$85.3K is the 75th percentile. Wages above this are outliers.
$82.5K - $90.6K
9% of jobs
$90.6K - $98.8K
9% of jobs
$98.8K - $107K
6% of jobs
$107K - $115.2K
4% of jobs
$115.2K - $123.3K
0% of jobs
$33.4K
$74K
$123.3K
How much do service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
What is a service operations manager?
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
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(301) 831-1000
For over 60 years, Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance, and management services.
Operations Manager
Roy Jorgensen Associates, Inc. (Jorgensen) is a world leader in maintenance management. For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our firm is focused on the operations and maintenance of transportation and public works infrastructure assets. Our maintenance operations are comprised of professional engineers, certified quality control inspectors, and experienced maintenance technicians with proficiency developing and executing highway infrastructure maintenance contracts throughout the United States. We know how to identify and implement innovative solutions for our client's toughest challenges.
Position Summary: Roy Jorgensen Associates, Inc. is currently seeking a full-time Operations Manager to perform and oversee highway maintenance operations in Dallas, TX area. This position requires performing a variety of tasks related to highway maintenance, including but not limited to debris removal, highway lighting, structure maintenance, vegetation management, street sweeping, guardrail repair, and more. Adherence to all applicable federal, state, and local regulations, as well as Jorgensen company policies and procedures. Salary: Depends on experience, licenses, and certifications.
Schedule:
Full time; Must be flexible and work varying schedules including nights and weekends if needed.
Required Experience:
- Minimum of five (5) years of industry related experience
- Basic knowledge Microsoft Excel, Word, PowerPoint and Google Earth Strong
- Leadership qualities; must have experience in overseeing, directing and leading construction crews.
- Strong organizational skills for scheduling & work planning as well as oversight of maintenance crews to ensure work execution/completion
- Must have Traffic Control experience
Preferred Experience:
- Bilingual (English/Spanish)
- Experience with projects using TXDOT standard specifications
- CDL A
Clean driving record is essential
Must pass criminal background check
Summary of Major Responsibilities:
- Oversee day-to-day operations, including understanding scope of services, contract requirements, organizational structure, staffing, work plans, budgets, fleet management, vendor management, reporting, inventory, quality control, training, and continuous improvement
- Manage key financial indicators along with Project Manager; demonstrate improvement against budget and prior periods
- Lead by example, ensuring professionalism, responsiveness, and quality in all business conduct, and instill these values throughout the organization
- Collaborate with Project & Regional Managers to address client issues, develop action plans, and enhance operational efficiency
- Recruit, develop, retain, and reward talented workforce, while ensuring compliance with standards and specifications
- Conduct career evaluations for direct reports and field staff
- Responsible weekly planning and scheduling of work
Qualifications:
- High School Diploma/GED
- Maintain company standards for background checks (i.e. criminal record, driving record and controlled substance/drug testing)
- Operating and maintaining company vehicles and equipment
- Knowledge of local driving rules and regulations
- Carry out arithmetic functions
- Maintain proper safety equipment required for each job
- Knowledge and ability to adapt to the latest technology
- Ability to use smart phone and applications
- Ability to adjust to changing work schedule
- Ability to work safely under ranging environmental and weather conditions
- Capable of lifting up to 50 pounds; strenuous manual labor may be required
- Ability to operate hand/power tools
Total Compensation Package to include: FREE PPE! Competitive base pay, annual profitability-based bonus, eligible for referral bonus, recognition incentives and extensive training opportunities. Comprehensive Benefit Plan options for full time employees to include: Health, Vision, & Dental insurance, 401(k) Retirement Plan, Vacation, Sick, 12 paid Holidays, Life Insurance, Long Term Disability coverage, Flexible Spending Accounts, Pet Insurance Discount, Health Savings Accounts, Critical Illness coverage, Employee Assistance Plans and more!
Company will conduct Background check, MVR and Controlled Substance testing prior to hire.
Roy Jorgensen Associates, Inc. is an Equal Opportunity Employer and is committed to diversity in our workforce. EOE/M/F/D/V
Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:
3735 Buckeystown Pike Buckeystown, MD 21717-0070
contactus@royjorgensen.com
(301) 831-1000
Fax: (301) 874-2876
Roy Jorgensen Associates, Inc.
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