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Service Operations Manager Jobs in Italy, TX (NOW HIRING)

Operations Manager

Dallas, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Mansfield, TX · On-site

$20 - $25/hr

... service. But that only happens because we have amazing people like you on our team. If you're ready ... Here are some things we're looking for in an Operations Manager. If you identify with any of these ...

The Operations Manager is responsible for managing the service contract operations crew and overseeing daily activities to ensure smooth execution of services. This role proactively identifies ...

This role is responsible for production, as well as servicing and maintaining outdoor advertising structures (including electrical), buildings, and fleet vehicles. The Operations Manager works ...

Analyze operational reports to identify trends and recommend solutions to management * Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...

General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ... service goals. • Ensure daily operations meet or exceed company standards and customer ...

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

Analyze operational reports to identify trends and recommend solutions to management * Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...

Showing results 21-40

Service Operations Manager information

See Italy, TX salary details

$33.4K

$74K

$123.3K

How much do service operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service operations manager in Italy, TX is $74,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Italy, TX look for? The top searched job categories for Service Operations Manager jobs in Italy, TX are:
What cities near Italy, TX are hiring for Service Operations Manager jobs? Cities near Italy, TX with the most Service Operations Manager job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

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(301) 831-1000

World Leader in Infrastructure & Facilities Maintenance Management

For over 60 years, Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance, and management services.

Job Openings >> Operations Manager
Operations Manager
Summary
Title: Operations Manager ID: 5308 - V Division: ISD Region: Texas Location: Dallas, TX
Description

Operations Manager
 

Roy Jorgensen Associates, Inc. (Jorgensen) is a world leader in maintenance management. For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our firm is focused on the operations and maintenance of transportation and public works infrastructure assets. Our maintenance operations are comprised of professional engineers, certified quality control inspectors, and experienced maintenance technicians with proficiency developing and executing highway infrastructure maintenance contracts throughout the United States. We know how to identify and implement innovative solutions for our client's toughest challenges.
Position Summary: Roy Jorgensen Associates, Inc. is currently seeking a full-time Operations Manager to perform and oversee highway maintenance operations in Dallas, TX area. This position requires performing a variety of tasks related to highway maintenance, including but not limited to debris removal, highway lighting, structure maintenance, vegetation management, street sweeping, guardrail repair, and more. Adherence to all applicable federal, state, and local regulations, as well as Jorgensen company policies and procedures. Salary: Depends on experience, licenses, and certifications.


Schedule:
Full time; Must be flexible and work varying schedules including nights and weekends if needed. 
Required Experience:

  • Minimum of five (5) years of industry related experience
  • Basic knowledge Microsoft Excel, Word, PowerPoint and Google Earth Strong
  • Leadership qualities; must have experience in overseeing, directing and leading construction crews.
  • Strong organizational skills for scheduling & work planning as well as oversight of maintenance crews to ensure work execution/completion
  • Must have Traffic Control experience


Preferred Experience:

  • Bilingual (English/Spanish)
  • Experience with projects using TXDOT standard specifications
  • CDL A

Clean driving record is essential
Must pass criminal background check

Summary of Major Responsibilities:

  • Oversee day-to-day operations, including understanding scope of services, contract requirements, organizational structure, staffing, work plans, budgets, fleet management, vendor management, reporting, inventory, quality control, training, and continuous improvement
  • Manage key financial indicators along with Project Manager; demonstrate improvement against budget and prior periods
  • Lead by example, ensuring professionalism, responsiveness, and quality in all business conduct, and instill these values throughout the organization
  • Collaborate with Project & Regional Managers to address client issues, develop action plans, and enhance operational efficiency
  • Recruit, develop, retain, and reward talented workforce, while ensuring compliance with standards and specifications
  • Conduct career evaluations for direct reports and field staff
  • Responsible weekly planning and scheduling of work


Qualifications:

  • High School Diploma/GED
  • Maintain company standards for background checks (i.e. criminal record, driving record and controlled substance/drug testing)
  • Operating and maintaining company vehicles and equipment
  • Knowledge of local driving rules and regulations
  • Carry out arithmetic functions
  • Maintain proper safety equipment required for each job
  • Knowledge and ability to adapt to the latest technology
  • Ability to use smart phone and applications
  • Ability to adjust to changing work schedule
  • Ability to work safely under ranging environmental and weather conditions
  • Capable of lifting up to 50 pounds; strenuous manual labor may be required
  • Ability to operate hand/power tools

Total Compensation Package to include: FREE PPE! Competitive base pay, annual profitability-based bonus, eligible for referral bonus, recognition incentives and extensive training opportunities. Comprehensive Benefit Plan options for full time employees to include: Health, Vision, & Dental insurance, 401(k) Retirement Plan, Vacation, Sick, 12 paid Holidays, Life Insurance, Long Term Disability coverage, Flexible Spending Accounts, Pet Insurance Discount, Health Savings Accounts, Critical Illness coverage, Employee Assistance Plans and more!
Company will conduct Background check, MVR and Controlled Substance testing prior to hire.
Roy Jorgensen Associates, Inc. is an Equal Opportunity Employer and is committed to diversity in our workforce. EOE/M/F/D/V
Apply Now

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Roy Jorgensen Associates, Inc.

3735 Buckeystown Pike Buckeystown, MD 21717-0070

contactus@royjorgensen.com

(301) 831-1000

Fax: (301) 874-2876

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Roy Jorgensen Associates, Inc.

All Rights Reserved.
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