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Service Operations Manager Jobs in Eugene, OR (NOW HIRING)

Monitors safety, loss and risk management at each community as it relates to property, vehicles and ... Approves the selection of all contractual services for assigned properties. * Creates, submits and ...

Monitors safety, loss and risk management at each community as it relates to property, vehicles and ... Approves the selection of all contractual services for assigned properties. * Creates, submits and ...

Monitors safety, loss and risk management at each community as it relates to property, vehicles and ... Approves the selection of all contractual services for assigned properties. * Creates, submits and ...

RVP, MH Operations

Eugene, OR · On-site

$90 - $130/hr

Monitors safety, loss and risk management at each community as it relates to property, vehicles and ... Approves the selection of all contractual services for assigned properties. * Creates, submits and ...

New

... service and serious food standards, bringing our Guests an awesome experience ... With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ...

... service and serious food standards, bringing our Guests an awesome experience ... With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ...

Program Manager

Eugene, OR · On-site

$65K - $75K/yr

Create and maintain comprehensive and efficient clinic and vision services operations, including ... Input/manage the input of accurate and timely data into relevant VTL systems, including the ...

Showing results 41-60

Service Operations Manager information

See Eugene, OR salary details

$36K

$79.7K

$132.7K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Eugene, OR is $79,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Eugene, OR?

For Service Operations Manager jobs in Eugene, OR, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Eugene, OR look for?

The top searched job categories for Service Operations Manager jobs in Eugene, OR are:

What cities near Eugene, OR are hiring for Service Operations Manager jobs?

Cities near Eugene, OR with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Eugene, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $78,985 per year, or $38 per hour.

$19.36 - $28.75/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago


Key responsibilities

  • Process transactions related to accounts payable, purchasing, contracts, and travel to ensure accuracy and compliance.

  • Maintain documentation, adhere to workflows, and assist with the development and upkeep of standard operating procedures.

  • Collaborate with campus partners and escalate issues as needed to support timely and accurate business transactions.


University Of Oregon rating

7.4

Company rating: 7.4 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

339th of 631 rated colleges and universities


Job description

Business Operations Assistant

Apply now Job no: 536960
Work type: Classified Staff
Location: Eugene, OR
Categories: Accounting/Finance, Administrative/Professional, Administrative/Office Support

Department: Provost's Administrative Services Team (PAST) - Finance Operations
Classification: Accounting Technician
Appointment Type and Duration: Regular, Ongoing
Salary: $19.36 - $28.75 per hour
FTE: 1.0

Review of Applications Begins

September 9, 2026; Open until filled

Special Instructions to Applicants

To be considered for this position, applicants must submit a complete application. Complete applications must include an online application and resume, that address how you meet the minimum and preferred qualifications.
We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications .
If you have questions about the application process or the position, please reach out to past@uoregon.edu

Department Summary

Administrative Services oversees multiple business hubs and shared service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on department-specific budget, finance, payroll, human resources, and procure-to-pay functions as well as specialized physical security and utility technologies. Administrative Services is a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable administrative support structures across campus.
As one of the shared services hubs in Administrative Services, the Provost's Administrative Services Team (PAST) provides business and administrative services for Partner Units in the Office of the Provost (OtP) portfolio. PAST partner units include the Division of Global Engagement; Division of Graduate Studies; Jordan Schnitzer Museum of Art; Museum of Natural and Cultural History; University Career Center; Undergraduate Education and Student Success; Services for Student Athletes; and University Libraries. The units supported by PAST constitute a large business enterprise consisting of more than 1,500 employees and total operating expenditures of more than $73.5 million, all funds. PAST works with multiple employee category types including four different unions and officers of administration.

Position Summary

(Hybrid-Eligible) The Business Operations Assistant provides operational and administrative services across a range of business functions for PAST's partner units. This position supports areas such as accounts payable, purchasing, contracts, and travel, helping to ensure timely, accurate, and compliant processing.
Reporting to the Business Operations Manager, the Business Operations Assistant carries out routine and moderately complex business tasks in accordance with established federal, state, and university policies and procedures. The position uses standard practices and documented processes to process transactions, respond to inquiries, and resolve issues, collaborating with Business Operations Specialists on non routine or complex requests and escalating issues to the Business Operations Manager as needed.
The Business Operations Assistant works with campus partners such as Business Affairs, Purchasing and Contracting Services, and the UO Travel Office to support the timely and accurate completion of business transactions. In addition to transaction processing, this role supports internal recordkeeping and operational consistency by maintaining documentation, adhering to established workflows, and assisting with the development and upkeep of standard operating procedures. As a member of the PAST Business Operations team, the Business Operations Assistant contributes to the shared goal of delivering reliable and coordinated business support to PAST partner units across campus.

Minimum Requirements

12 quarter hours (8 semester hours) of Accounting courses OR
An Associates Degree in Accounting; AND
One year of experience* that includes entering, compiling, and/or reporting financial information; OR
An equivalent combination of education and experience.
Note: Transcripts must be submitted for all required and/or related courses. All courses must be from accredited colleges, universities, or private vocational schools.
*Experience may come from roles involving entering, tracking, reconciling, or reporting financial information - including processing transactions, reconciling statements, reviewing financial documents, or coordinating budgets or expenses, even if the work was done outside a formal accounting position.

Professional Competencies

Proficiency with office software, including word processing and spreadsheets.
Strong attention to detail and ability to manage multiple tasks and competing priorities.
Effective communication skills and ability to work collaboratively with diverse individuals.
Ability to apply established policies and procedures and recognize when issues require escalation.
Ability to maintain confidentiality and handle sensitive information appropriately.
Demonstrated commitment to diversity, equity, and inclusion.
Ability to support administrative and recordkeeping functions with a high degree of accuracy.

Preferred Qualifications

Experience in accounts payable, purchasing, contracting, or travel coordination.
Experience working in higher education or a public sector environment.
Experience using Banner Financial Information Systems (FIS).
Experience using Concur for travel booking and expense processing.

FLSA Exempt: No


All offers of employment are contingent upon successful completion of a background check.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.

Advertised: August 26, 2026 Pacific Daylight Time
Applications close:

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