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Service Operations Manager Jobs in Des Moines, IA

If this sounds like you and you have a background in retail, services, hospitality, healthcare, or ... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ...

Hospital Operations Manager

Clive, IA · On-site

$90 - $130/hr

If this sounds like you and you have a background in retail, services, hospitality, healthcare, or ... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ...

If this sounds like you and you have a background in retail, services, hospitality, healthcare, or ... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ...

New

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Showing results 21-40

Service Operations Manager information

See Des Moines, IA salary details

$34.6K

$76.8K

$127.8K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Des Moines, IA is $76,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $93,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Des Moines, IA?

The most popular types of Service Operations jobs in Des Moines, IA are:

What are popular job titles related to Service Operations Manager jobs in Des Moines, IA?

For Service Operations Manager jobs in Des Moines, IA, the most frequently searched job titles are:

What cities near Des Moines, IA are hiring for Service Operations Manager jobs?

Cities near Des Moines, IA with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $76,752 per year, or $36.9 per hour.

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

37th of 56 rated veterinary


Job description

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Value Vet  is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!
 
 
For more details, please visit our website at: https://www.valueveturbandale.com/
 
 
The Opportunity:
 
As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.
 
 
Responsibilities:
 
  • Complete ownership of P&L, accountable for the hospital's performance
  • Collaborate with regional leadership to identify trends and forecast the hospital's needs
  • Manage accounts receivable
  • Oversee hospital inventory and control facility and administrative costs
  • Manage payroll for hospital staff
  • Develop the hospital schedule and manage labor costs
  • Champion change and identify, document, share, and promote best practices
  • Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
  • Implement new technologies and initiatives to improve operational efficiency
  • Establish and drive the culture of the hospital
  • Track and maintain current licensures for all DVMs
  • Provide feedback and handle challenging conversations
  • Demonstrate and reinforce the highest level of client service
 
 
Qualifications:
  • A bachelor's degree in business or a related field is preferred
  • 3-5 years of experience in a managerial role, including customer service experience
  • Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
 
 
Benefits:
  • Annual Base Salary (DOE) paid biweekly
  • Annual Bonus Opportunity paid quarterly 
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401k with Match
  • Competitive PTO Plan
  • Continuing Education Stipends
  • Fair Work-Life Balance
Address: 8851 Northpark Dr. Suite 100, Urbandale, IA 50131
 
 

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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996