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Service Operations Manager Jobs in Clearfield, UT

Via

Field Operations Manager

Salt Lake City, UT · On-site

$60K - $70K/yr

  • Medical

  • Retirement

As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role ...

Mission Hospital

Pharmacy Operations Manager

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resource Management & Operational Flow: Oversee day-to-day medication distribution, inventory ... Wellbeing support, including free counseling and referral services * Time away from work programs ...

Via

Field Operations Manager

Salt Lake City, UT

$60K - $70K/yr

  • Medical

  • Retirement

As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role ...

Serenity Healthcare

Operations Sales Manager

Layton, UT · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operations Sales Manager Serenity is hiring an Operations Sales Manager to take full ownership of a high-volume service location the team, the floor, the numbers, the sales pipeline, and the member ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Clearfield, UT

Service Operations Manager information

See Clearfield, UT salary details

$33.1K

$73.3K

$122.1K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Clearfield, UT is $73,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $89,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Clearfield, UT?

For Service Operations Manager jobs in Clearfield, UT, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Clearfield, UT look for?

The top searched job categories for Service Operations Manager jobs in Clearfield, UT are:

What cities near Clearfield, UT are hiring for Service Operations Manager jobs?

Cities near Clearfield, UT with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Clearfield, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,308 per year, or $35.2 per hour.

Field Operations Manager

Via

Salt Lake City, UT • On-site

$60K - $70K/yr

Full-time

Medical, Retirement

Re-posted 4 days ago

Job description

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**
What You'll Do:
  • Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
  • Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
  • Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
  • Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
  • Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
  • Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.

Who You Are:
  • Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
  • Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
  • Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
  • Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
  • Mission driven, motivated by expanding access to transportation and improving how communities move.
  • Based in Salt Lake City or Park City ready to be onsite 4-5 days a week.

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
  • Salary Range: $60,000 - $70,000 / per year.
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.

Apply