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Service Operations Manager Jobs in Bend, OR (NOW HIRING)

Kona Ice

Operation Coordinator

Bend, OR

... service. The ideal candidate communicates clearly, stays calm while solving problems, takes ... This position is designed as a development opportunity toward the Assistant Operations Manager role.

NW Natural

Water Operations Supervisor

Sunriver, OR · On-site

... service replacement, compiles operational and technical data, and creates summary reports and ... Managing staff, delegating tasks and authority, and coaching to improve staff performance. * Using ...

NW Natural

Water Operations Supervisor

Sunriver, OR

... service replacement, compiles operational and technical data, and creates summary reports and ... Managing staff, delegating tasks and authority, and coaching to improve staff performance. * Using ...

NW Natural

Water Operations Supervisor

Sunriver, OR · On-site

... service replacement, compiles operational and technical data, and creates summary reports and ... Managing staff, delegating tasks and authority, and coaching to improve staff performance. * Using ...

Consolidated Supply Co.

Warehouse Manager

Bend, OR · On-site

... of operations. * Values customer service among both internal and external customers. * Is an ... leader/manager that is able to foster a team atmosphere. * Experienced in maintaining legal ...

Consolidated Supply Co

Warehouse Manager

Bend, OR · On-site

... of operations. * Values customer service among both internal and external customers. * Is an ... leader/manager that is able to foster a team atmosphere. * Experienced in maintaining legal ...

3MD Inc.

Senior Manager IT Strategic Services

Redmond, OR · On-site

$156.91 - $170.29/hr

Partner with Service Operations, Project Management, and the Service Delivery team on active opportunities to ensure seamless execution * Contribute to the continuous improvement of business ...

Kona Ice

Operation Coordinator

Bend, OR · On-site

Manage daily operations to keep Kona and Tom's routes and service running fast and smooth. * Coordinate schedules for part-time and full-time staff to ensure the right coverage every shift.

Kona Ice

Operation Coordinator

Bend, OR · On-site

Manage daily operations to keep Kona and Tom's routes and service running fast and smooth. * Coordinate schedules for part-time and full-time staff to ensure the right coverage every shift.

Vision to Learn

Program Manager

Bend, OR · On-site

$65K - $75K/yr

Create and maintain comprehensive and efficient clinic and vision services operations, including ... Input/manage the input of accurate and timely data into relevant VTL systems, including the ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Bend, OR

Service Operations Manager information

See Bend, OR salary details

$37.5K

$83K

$138.2K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Bend, OR is $82,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $100,800.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Bend, OR?

For Service Operations Manager jobs in Bend, OR, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Bend, OR look for?

The top searched job categories for Service Operations Manager jobs in Bend, OR are:

What cities near Bend, OR are hiring for Service Operations Manager jobs?

Cities near Bend, OR with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Bend, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $83,417 per year, or $40.1 per hour.

Operation Coordinator

Kona Ice

Bend, OR

Full-time

Posted 16 days ago

Kona Ice rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

16th of 68 rated caterers

Job description

Kona Ice of Bend and Travelin' Tom's Coffee of Bend is looking for a dependable, organized, and proactive Operations Coordinator to support our daily operations and special events program. This position will also help support Travelin' Tom's Coffee of Bend.

The Operations Coordinator helps ensure our trucks, kiosks, warehouse, inventory, events, and team members are ready for successful service. The ideal candidate communicates clearly, stays calm while solving problems, takes ownership of responsibilities, and enjoys helping others succeed.

This position is designed as a development opportunity toward the Assistant Operations Manager role.

Current Event KREW members and Event Drivers are encouraged to apply.

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