ZipRecruiter

Log In

1

Service Operations Manager Jobs in Hawaii (NOW HIRING)

UFC Gym

Assistant Operations Manager

Waipahu, HI · On-site

$18 - $22/hr

The Mission As the Assistant Operations Manager, you are a vital leader in maintaining club ... Coordinate janitorial services and execute hourly locker room checks to guarantee a pristine ...

UFC Gym

Assistant Operations Manager

Hilo, HI · On-site

$18 - $21/hr

Service Excellence: Oversee the front desk, kids club, and juice bar to ensure all staff follow safety and service protocols. Operations & Administration * Back Office Management: Maintain accurate ...

Leidos

Facilities Operations Manager

Aiea, HI · On-site

Leidos is seeking an experienced Facilities Operations Manager to support the Indo-Pacific Logistics and Sustainment Services (ILS2) program in Aiea, HI. This position supports theater-wide ...

Leidos

Facilities Operations Manager

Aiea, HI · On-site

Leidos is seeking an experienced Facilities Operations Manager to support the Indo-Pacific Logistics and Sustainment Services (ILS2) program in Aiea, HI. This position supports theater-wide ...

Kualoa Ranch Hawai'i

Operations Manager, UTV

Kaneohe, HI · On-site

$120K/yr

POSITION SUMMARY The Operations Manager - UTV oversees all aspects of Kualoa Ranch's UTV (All ... Ensure consistency and excellence in guest service, storytelling, and safety briefings. * Review ...

Socket.dev

Operations Manager (Onsite)

Lihue, HI · On-site

$58 - $67/hr

... Manager focuses on the front-of-the-house operations with a focus on delivering exceptional ... At least one year customer service or operations experience in a fast-paced environment. * Ability ...

Hertz

Operations Manager (Onsite)

Lihue, HI · On-site

$58K/yr

... Manager focuses on the front-of-the-house operations with a focus on delivering exceptional ... At least one year customer service or operations experience in a fast-paced environment. * Ability ...

UFC Gym

Assistant Operations Manager

Kailua, HI · On-site

$18 - $22/hr

The Mission As the Assistant Operations Manager, you are a vital leader in maintaining club ... Coordinate janitorial services and execute hourly locker room checks to guarantee a pristine ...

previous page

Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Hawaii

Service Operations Manager information

See Hawaii salary details

$36.9K

$81.7K

$136.1K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Hawaii is $81,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $99,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Hawaii?

For Service Operations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Hawaii look for?

The top searched job categories for Service Operations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Service Operations Manager jobs?

Cities in Hawaii with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $81,709 per year, or $39.3 per hour.

Assistant Operations Manager

UFC Gym

Waipahu, HI • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision

Re-posted 6 days ago

UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources

 
We Empower the Fighting Spirit in You!

At UFC GYM, we raise the bar of what a "Big Gym" experience should be. We offer our members everything under one roof—from MMA-inspired training and robust cardio to specialized studio classes and state-of-the-art recovery. We are looking for an organized, high-energy, and leadership-minded Assistant Operations Manager to optimize club performance, drive revenue, and support an elite member experience.
The Mission

As the Assistant Operations Manager, you are a vital leader in maintaining club standards, operational flow, and member satisfaction. Working side-by-side with the Operations Manager and General Manager, you will oversee day-to-day club functions, manage frontline team members, and drive dues growth. You will instill teamwork across all departments to ensure our facility operates at peak efficiency every single day.
Key Responsibilities

  • Operational Excellence: Supervise point-of-sales (POS) operations, maintain file organization, manage inventory control, and ensure administrative back-office efficiency.
  • Financial Oversight: Drive club revenue goals across Dues, Retail, and the Juice Bar/Armbar. Manage membership billing collections and ensure the successful processing of daily banking deposits.
  • Frontline Leadership: Directly supervise, train, and enforce policies with front desk, kids club, and Armbar team members, keeping everyone aligned and in uniform.
  • Facility Standards: Monitor club appearance and equipment functionality. Coordinate janitorial services and execute hourly locker room checks to guarantee a pristine, orderly environment.
  • Member Relations: Greet members warmly, resolve concerns or complaints with extreme professionalism, and oversee all front-desk transactions including new membership cards, guest registrations, and account updates.
What You Bring

  • Energy & Attitude: An outgoing, friendly, and positive personality with a strong commitment to premium customer service.
  • Organizational Skills: Excellent attention to detail with the ability to multitask, manage multiple phone lines, and maintain accurate inventory and revenue logs.
  • Communication: Strong interpersonal skills and professional telephone etiquette.
  • Team Player Mindset: A proactive, "can-do" approach to supporting team members and driving collaborative club success.
Requirements & Certifications

  • High school diploma or GED equivalent.
  • Minimum of 6 months of customer service experience in a health club, retail, hospitality, or food service environment.
  • Current CPR/AED certification (or willingness to complete).
  • Ability to complete Kids Club Attendant training prior to working in the childcare area.
  • Physical capability to stand for a full shift and occasionally lift/move up to 25 pounds.
Why Join the Team?

  • Free Membership Perks: Complimentary access to all our premier fitness facilities.
  • Flexible Scheduling: Work hours tailored to fit club needs and personal availability.
  • Gear Up: Free uniforms provided.
  • Professional Growth: Paid training programs, structured development resources, and opportunities for corporate advancement.
  • Comprehensive Benefits: Access to premium health, dental, and vision insurance, tuition assistance, performance-based bonuses, and wellness resources for eligible employees.
 
Apply today! We respond to all applications.

What UFC Gym employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

UFC Gym logo

About UFC Gym

Sourced by ZipRecruiter

UFC GYM, headquartered in Newport Beach, CA, US, is a leading provider in the fitness and wellness industry. The company, established in 2009, is the first major brand extension of UFC (Ultimate Fighting Championship), the world's foremost authority on mixed martial arts. Hence, UFC GYM's specialty lies in unique fitness programs inspired by the training methods of renowned UFC athletes. With a commitment to providing universally accessible fitness, UFC GYM offers a full range of group fitness classes, private MMA training, personal and group dynamic training, and MMA-style youth programming.

Industry

Fitness and sports centers

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Ana, CA, US

Social media

FacebookTwitter

View All UFC Gym Jobs