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Field Service Manager Jobs in Hawaii (NOW HIRING)

F2Onsite

Field Service Technician

Honolulu, HI · On-site

... Manage parts inventory and return defective parts per OEM guidelines • Travel to customer sites within assigned territory Qualifications : Required : • 2+ years of experience in field service or ...

Pacific Islands Construction

Service Manager

Lihue, HI · On-site

$110 - $170/hr

Commercial Roofing - Senior Service Manager Job Type: Full-Time Bonus Opportunity: Performance ... support field teams, strengthen customer relationships, and ensure work is completed safely ...

Pacific Islands Construction

Service Manager

Kahului, HI · On-site

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary ... support field teams, strengthen customer relationships, and ensure work is completed safely ...

Pacific Islands Construction

Service Manager

Kahului, HI · On-site

$90 - $120/hr

Commercial Roofing - Senior Service Manager Job Type: Full-Time Bonus Opportunity: Performance ... support field teams, strengthen customer relationships, and ensure work is completed safely ...

Pacific Islands Construction

Service Manager

Lihue, HI · On-site

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary ... support field teams, strengthen customer relationships, and ensure work is completed safely ...

Pacific Islands Construction

Service Manager

Kailua, HI · On-site

$120 - $170/hr

Commercial Roofing - Senior Service Manager Job Type: Full-Time Bonus Opportunity: Performance ... support field teams, strengthen customer relationships, and ensure work is completed safely ...

NCR Atleos

Field Service Technican

Hilo, HI · On-site

$20 - $24/hr

Field Service Technician II Location: Hilo, HI. Position Summary & Key Areas of Responsibility: Are ... Manage everything from network faults and traffic, to configuration, security, and remote system ...

EnerSys

Field Service Representative

Captain Cook, HI · On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

ManTech

Field Service Representative

Aiea, HI · On-site

$70K - $116K/yr

Provide on-site field support for supply services, equipment accountability, inventory, and ... Strong organizational skills and ability to manage logistics records, property books, and shipping ...

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Field Service Manager information

See Hawaii salary details

$30.6K

$76.6K

$138.2K

How much do field service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for field service manager in Hawaii is $76,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $85,200.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Hawaii?

The most popular types of Field Service jobs in Hawaii are:

What are popular job titles related to Field Service Manager jobs in Hawaii?

For Field Service Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Hawaii look for?

The top searched job categories for Field Service Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Field Service Manager jobs?

Cities in Hawaii with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $76,620 per year, or $36.8 per hour.

Field Service Technician

Hawaii Engineering Services

Honolulu, HI • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

**You must be a current resident of Oahu to meet qualifications for this role**
For over 25 years, Hawaii Engineering Services has been the leader in supplying Hawaii with wastewater and water equipment. Our extensive product line covers nearly every aspect of municipal systems from pumps, electrical controls, valves, and flowmeters to wastewater treatment plant headworks, and chlorination and ultraviolet (UV) disinfection systems.
Position Responsibilities:
  • Responsible for installing, calibrating, configuring, testing, maintaining, evaluating, troubleshooting, pre-commissioning, commissioning, and repairing as necessary, wastewater equipment manufactured by, but not limited to HES equipment, pumps, motors, valves, control panels, etc.
  • Perform scheduled maintenance or repair of the equipment and all other associated equipment.
  • Perform unscheduled maintenance or repair of the equipment and all other associated equipment.
  • Perform installation of the equipment at customer sites as well as conducting pre-installation assistance.
  • Review blueprints, plans, specifications, and other customer documentation to prepare for startup or service.
  • Responsible for on-site training of customer personnel.
  • Build customer relationships in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
  • Work with engineering, project management group, and management to resolve escalated problems.
  • Provide written reports to the Service Manager on all activities carried out on site and complete all required documentation in a timely manner.
  • Make technical recommendations to maintenance technicians and or treatment plant operators.
  • Work closely with the Service Manager, Project Management Team, and Service Team, to ensure that site work is carried out in the required order, for completion by the required time.
  • Follow safe working practices on-site and report any breaches of health & safety manners to the Safety Coordinator and/or the Service Manager.
  • To ensure that materials, tools, and equipment provided to you to carry out your work are kept safe, secure, and in good order.
  • Ensure all tools and equipment are relevant, up to date and calibrated.
  • Properly document, label, and return all defective parts utilized in the repair of the equipment.
  • Educate the customer on basic operation of their equipment.
  • Provide in-depth troubleshooting via phone with customers in the field.
  • Maintain a professional appearance towards customers on the telephone and by correspondence as well as in person.
  • Provide technical support to other Field Service Technicians in the field.
  • Comply with all safety policies, practices, and procedures.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Accepts other responsibilities as requested by the Service Manager.

Qualifications:
  • An Associate's degree in a technical field or equivalent mechanical-industrial repair/service work experience, minimum 1-2 years in related field or an equivalent combination of education and experience. Experience in an industrial setting is a plus.
  • Must have attitude and aptitude to develop a high level of customer service skills, as well as the ability to respond quickly to service calls with good time management and planning.
  • Must be motivated and fast paced personality with serious work ethic.
  • Must work effectively with little or no supervision once trained/onboarded.
  • Take responsibility to physically be able to perform the job requirements.
  • Able to read, write and have good oral communications skills.
  • Computer ability should be proficient for producing required reports.
  • Must maintain a valid Driver's License to drive rental vehicles.
  • Must be able to drive a forklift or able to be trained.
  • Ability to travel within our territory which include the outer islands, Guam, Saipan, and American Samoa.
  • Maintain company provided equipment and tools.

Pay details: Salary, $50,000-70,000 annually, Dependent on qualifications
Benefits:
  • Health insurance
  • 401(k)
  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Safety-Sensitivity
This position has been designated as safety-sensitive because the individual performs duties that directly affect the health and safety of the employee, coworkers, customers, and the general public.
These duties may include, but are not limited to:
  • Operate and maintain pumps, valves, and process control systems.
  • Operate DOT-regulated vehicles and heavy equipment (e.g., crane trucks, trailers).
  • Required to comply with FMCSA drug and alcohol testing if operating CDL-class vehicles.
  • Work in confined spaces, trenches, and at heights.
  • Participate in or supervise entry into tanks, manholes, or vaults.
  • Must monitor gas levels, entry permits, and rescue procedures.
  • Handle hazardous chemicals and pressurized systems.

Employees in this role are subject to:
  • Drug and alcohol testing under federal and/or company policies.
  • Fitness-for-duty evaluations as required.
  • Strict adherence to safety policies and standard operating procedures.

#HawaiiEngineeringServices
#LI-Onsite
#LI-DL
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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