ZipRecruiter

Log In

1

Service Operations Manager Jobs in Hawaii (NOW HIRING)

ssagroup

$22.25 - $28.50/hr

Assistant Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain ...

ssagroup

$22.25 - $28.50/hr

Assistant Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain ...

LifeDNA

Operations Manager

Honolulu, HI · On-site

$80K - $95K/yr

The Operations Manager will coordinate cross-functional workflows, streamline processes, and ensure timely delivery of products and services to customers. The Operations Manager will collaborate ...

CVS Health

Operations Manager

Kihei, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Hauula, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kihei, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Reimagined Parking

Operations Manager

Kamuela, HI · On-site

$65K - $70K/yr

Operations - Management(OPS002) Employment Type: Full Time Location: R80-64_0 OLD PUAKO RD ... Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every ...

U.S.VETS

Operations Manager

Waianae, HI

This individual is responsible for managing site operations and ensuring program and fiscal compliance to support all services at the U.S.VETS site. FLSA Classification: Exempt Responsibilities

TSB

Operations Manager

Honolulu, HI · On-site

$50 - $70/hr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

Reimagined Parking

Operations Manager

Waimea, HI · On-site

$65K - $70K/yr

Operations Manager Salary: $65,000-$70,000 DOE Location: Hapuna State Park - Recreational Area ... Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every ...

Territorial Savings

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

Queen Kaahumanu Center

Operations Manager

Kahului, HI · On-site

$80 - $85/hr

You will manage day-to-day operational systems, contracted services, construction activities, preventive maintenance programs, and safety practices to ensure the property operates efficiently and in ...

Bank-of-Hop

Operations Manager

Honolulu, HI · On-site

$50 - $70/hr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

Bank of Hope

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

Hope Bank

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Hawaii

Service Operations Manager information

See Hawaii salary details

$36.9K

$81.7K

$136.1K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Hawaii is $81,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $99,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Hawaii?

For Service Operations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Hawaii look for?

The top searched job categories for Service Operations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Service Operations Manager jobs?

Cities in Hawaii with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $81,709 per year, or $39.3 per hour.

Waikiki Beachside Bistro - Assistant Operations Manager

SSA Group

Honolulu, HI • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

SSA Group rating

6.0

Company rating: 6.0 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

376th of 740 rated retailers

Job description

Assistant Food Service Operations Manager
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Assistant Food Service Operations Manager
Reports to: Food Service Operations Manager and General Manager (as applicable)
Our restaurant needs a leader - one that's organized, cool-under-pressure, and can keep the good vibes vibin'. We know that great food and great culture go hand in hand, which is why we value authenticity, collaboration, and a workplace where ideas are heard. This is a unique opportunity for someone to take our little Waikiki gem and make it their own.
Your main character duties:
  • Create moments of hospitality for our guests through great food and great service
  • Keep the kitchen running smooth (no chaos, just vibes)
  • Manage your rock star team's schedule, and make sure everyone's set
  • Order ingredients before we hit the "uh ... we're out of fries" moment
  • Maintain food quality and safety (health inspector = impressed)

You're probably a good fit it you:
  • Have kitchen leadership experience (or you're ready to level up)
  • Stay calm when the lunch rush goes feral
  • Are organized enough to track inventory without losing your mind
  • Can lead a team without being THAT manager
  • Truly care about good food

Perks:
  • Free/discounted meals
  • Solid, competitive pay with tremendous growth opportunities
  • Available free parking (right?)
  • An Ohana that enjoys working together

Graduates (or soon to be) with a passion for great eats are highly encouraged to apply!
IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Two years operations management experience dependent on sales, more years experience may be applicable.
  • ServSafe or Food Handling Certified desired.
  • All education backgrounds eligible, must be 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
FULL-TIME HOURLY VERBIAGE
Compensation and Benefits
  • Full-Time, non-exempt, eligible for overtime pay.
  • Paid Time Off plan: up to 144 hours based on tenure.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family's serious medical conditions.
  • Up to 40 hours Paid Bereavement.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Tuition Discount through Partnership College
  • Holiday pay of1.5x the regular rateis provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

What SSA Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply