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Service Operations Associate Jobs in Washington, DC

Kohl's

Part-Time Operations Associate

Seabrook, MD

$15/hr

Role Specific Information About the Role In this role, you will deliver excellent customer service ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

The St. James

Operations Associate (2009)

Springfield, VA · On-site

$13.75/hr

If you have a passion for service and a dedication to continuous growth, we want you to be part of ... Provide game operations coverage, including clock operations, scorekeeper, safety monitor, and ...

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Service Operations Associate information

See Washington, DC salary details

$12

$29

$60

How much do service operations associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for service operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

Is a Service Operations Associate job stressful?

A Service Operations Associate role can be stressful due to the need to handle customer inquiries, resolve issues efficiently, and meet performance metrics. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

What jobs pay 4000 a week without a degree?

Service Operations Associates typically do not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve such earnings.

What is the role of an operations associate?

A Service Operations Associate is responsible for supporting daily business functions, managing customer interactions, and ensuring efficient service delivery. They often handle tasks such as process coordination, data entry, and using tools like CRM systems to improve operational workflows.
What are the most commonly searched types of Service Operations jobs in Washington, DC? The most popular types of Service Operations jobs in Washington, DC are:
Service Operations Associate jobs near you
Part-Time Operations Associate

Part-Time Operations Associate

Kohl's

Seabrook, MD

$15/hr

Part-time

Posted 12 days ago

Kohl's rating

5.7

Company rating: 5.7 out of 10

Based on 1,455 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Job description

Role Specific Information

Job Description

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You'll Do

  • Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment

  • Replenish the sales floor as necessary based on sell through and seasonal changes

  • Engage customers by greeting them and offering assistance with products and services

  • Execute all product protection standards

  • Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl's are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section.

  • Ability to satisfactorily complete company training programs.

  • Ability to comply with dress code requirements.

  • Basic math and reading skills, legible handwriting, and basic computer operation.

  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

  • Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.

  • Perform work in accordance with the Physical Requirements section.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

  • Ability to stand/walk for the duration of a scheduled shift.

  • Ability to visually verify information and locate and inspect merchandise.

  • Ability to comply with health and safety standards.

Pay Starts At: $15.00

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