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Service Operations Associate Jobs in Washington, DC

Sephora

Operations Associate - Full Time

Reston, VA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

KOHLS

Part-Time Operations Associate

Ellicott City, MD · On-site

$16 - $23.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

Sephora

Operations Associate - Part Time

Woodbridge, VA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Washington, DC · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Kohl's

Part-Time Operations Associate

Ellicott City, MD · On-site

$16 - $23.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Specific Information About the Role In this role, you will deliver excellent customer service ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

Sephora

Operations Associate - Part Time

Fairfax, VA

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Fairfax, VA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Full Time

Reston, VA

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Oxon Hill, MD

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Kohl's

Part-Time Operations Associate

Seabrook, MD · On-site

$15/hr

Role Specific Information About the Role In this role, you will deliver excellent customer service ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

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Service Operations Associate information

See Washington, DC salary details

$12

$29

$60

How much do service operations associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for career advancement into supervisory or managerial positions. The role is suitable for individuals interested in operations, customer service, and organizational efficiency.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction and operational efficiency. They often handle client inquiries, coordinate with technical teams, and utilize tools like CRM systems to track service performance and resolve issues promptly.

What are the most commonly searched types of Service Operations jobs in Washington, DC?

The most popular types of Service Operations jobs in Washington, DC are:

Service Operations Associate jobs near you

Operations Associate - Full Time

Sephora

Reston, VA • On-site

$21.75 - $24.88/hr

Full-time

Re-posted 29 days ago

Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 338 frontline employees who took The Breakroom Quiz

62nd of 733 rated retailers

Job description

Job ID: 290172
Store Name/Number: VA-Reston (0624)
Address:11960 Market Street, Reston, VA 20190, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Full Time
Position Type: Regular
Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
Key Responsibilities
  • Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
  • Assist with visual merchandisingEnsure the store reflects Sephora's brand through accurate promotional setups and event execution
  • Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals
  • Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/ hours
    • Full Time: 30-40 hrs/week
    • Part Time: 15-29 hrs/week
    • Flex (as needed): 4-14 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
  • Excellent organizational and time management skills
  • Quick learner with the ability to absorb and communicate product knowledge
  • Ability to support outstanding client service
  • Excellent communication and interpersonal skills.
  • Team player with a goal-driven mindset
  • Comfortable in a fast-paced environment with a strong client focus
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$21.75 - $24.88/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

What Sephora employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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