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Service Operations Associate Jobs in Washington, DC

Aerotek

Business Operations Associate

Hanover, MD · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient ...

ChargeLab

Operations Associate

Washington, DC · On-site

The Operations team is looking for an Operations Associate who will lead the growth of the company ... Design and execute our core services for charger deployment, network monitoring and operations ...

Aerotek

Business Operations Associate

Hanover, MD

$21.63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, toexternal customers as well as corporate and field office employees. The BOA is proficient ...

ChargeLab

Operations Associate

Washington, DC

The Operations team is looking for an Operations Associate who will lead the growth of the company ... Design and execute our core services for charger deployment, network monitoring and operations ...

LVMH

Operations Associate - Full Time

Reston, VA · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Full Time Publiée le 15.06.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

LVMH

Operations Associate - Part Time

Fairfax, VA · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 26.06.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

LVMH

Operations Associate - Part Time

Woodbridge, VA · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 03.08.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

LVMH

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 28.07.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Potomac

Operations Associate

Bethesda, MD · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary We're looking for an Operations Associate to scale efficient processes for our fast-growing ... Involved in all core RIA operations including onboarding, transfers, money movement, service ...

ALO

Operations Associate (Part-Time) - Georgetown

Washington, DC · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

ALO

Operations Associate (Full-Time) - Georgetown

Washington, DC · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

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Service Operations Associate information

See Washington, DC salary details

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How much do service operations associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for career advancement into supervisory or managerial positions. The role is suitable for individuals interested in operations, customer service, and organizational efficiency.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction and operational efficiency. They often handle client inquiries, coordinate with technical teams, and utilize tools like CRM systems to track service performance and resolve issues promptly.

What are the most commonly searched types of Service Operations jobs in Washington, DC?

The most popular types of Service Operations jobs in Washington, DC are:

Service Operations Associate jobs near you

Operations Associate

Foundation for Defense of Democracies

Washington, DC • On-site

$60K - $65K/yr

Full-time

Medical

Posted 7 days ago

Job description

Operations Associate
The Operations Associate plays a critical role in ensuring the smooth, professional, and efficient operation of FDD's headquarters. This highly visible and dynamic position combines the day-to-day management of front office operations, organizational and internship program administration, and on-site events support. The Operations Associate serves as a key point of contact for staff, guests, interns, and vendors, providing outstanding service and attention to detail in a fast-paced environment. The role reports to the Senior Director of Operations and Strategy and is supervised by FDD's Associate Director of Office Operations and Internships.
Roles and Responsibilities:
  • Serve as the first point of contact upon arrival for leadership, guests, staff, and vendors at FDD, providing a professional and welcoming experience.
  • Execute day-to-day front office operations including incoming and outgoing mail and shipping, and supply inventory tracking and management.
  • Maintain shared office spaces, conference rooms, and common areas to ensure cleanliness, organization, and readiness for meetings and events.
  • Manage shared workspaces, hotdesking, and conference room calendars, responsive to the needs of a hybrid office work environment.
  • Coordinate with Senior Director of Administration and building management regarding maintenance requests and office services.
  • Monitor and respond to inquiries via FDD's main phone line and general email inbox, directing messages to the appropriate teams.
  • Collaborate with Events team for on-site events and meetings including guest reception, security list submission, room setup, catering coordination, and front-facing hospitality.
  • Support the internship program, including job postings, application screenings, interview scheduling, candidate communications, and first-day documentation.
  • Facilitate technology setup - from hybrid meetings to new employee onboarding.
  • Support Development and Finance departments by receiving and handling incoming checks, processing and logging payment information, and ensuring secure handoff.

Qualifications and Qualities:
  • Friendly, customer-service attitude, well-suited for a client-facing role.
  • A team player comfortable with receiving and implementing feedback.
  • A "can-do" approach to learning and executing - no task too small or job too large to attempt.
  • Detail-oriented and well-organized, with the ability to manage competing priorities and work independently in a fast-paced environment.
  • This position is located in downtown Washington D.C. and the candidate must live within commuting distance and be available to work from FDD's office.
  • Expected to work in-person up to five days per week during normal business hours.
  • Ability to lift and carry items up to 30 pounds, move standard office furniture and supplies as needed, and remain on feet for extended periods during events or office tasks.
  • Experience with office administration, front desk management, or event coordination preferred.
  • Proficiency with Outlook, Microsoft Office, Slack, and Monday.com a plus. (Incoming mastery of these tools and platforms is not a must, but willingness to learn is.)
  • Interest in FDD's mission and programs; familiarity with the foreign policy and national security landscape a plus.

This role has a projected salary band of $60,000-$65,000 per year, based on candidate's experience and qualifications. Additional benefits are available, including healthcare coverage based on eligibility.
Interested and qualified candidates are encouraged to send a resume and letter of interest to FDD at HR2@fdd.org.
FDD is a Washington, DC-based non-partisan research institute focusing on foreign policy and national security.
For more information, please visit FDD.org and follow FDD on X @FDD.

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