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Service Operations Associate Jobs in Washington, DC

Dick's Sporting Goods

Operations Associate

Glen Burnie, MD · On-site

$15 - $22/hr

... of operational processes. * Greet everyone (teammates and customers) and proactively approach ... our service level standards. * Adhere to established policies and procedures related to safety ...

HIAS Inc

People Operations Associate

Silver Spring, MD · On-site

$60K - $65K/yr

HIAS seeks a People Operations Associate to support administrative tasks and services supporting effective and efficient operations for the HR department, including timekeeping, onboarding ...

HIAS Inc.

People Operations Associate

Silver Spring, MD · On-site

$60K - $65K/yr

HIAS seeks a People Operations Associate to support administrative tasks and services supporting effective and efficient operations for the HR department, including timekeeping, onboarding ...

Sephora

Operations Associate - Full Time

Columbia, MD · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Bethesda, MD · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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Service Operations Associate information

See Washington, DC salary details

$12

$29

$60

How much do service operations associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

What is the job description of a service associate?

A Service Operations Associate is responsible for supporting customer service functions, managing service requests, and ensuring efficient operations. They often handle communication with clients, troubleshoot issues, and use tools like CRM software to track service activities. Strong communication skills and attention to detail are essential for this role.

What job makes $10,000 a month without a degree?

A Service Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, where skills and performance are key factors. Most jobs with such income levels require relevant experience, certifications, or a strong track record rather than just a degree.

What does an operations associate do?

An operations associate is responsible for supporting daily business functions, such as coordinating workflows, managing data, and ensuring processes run smoothly. They often use tools like spreadsheets and enterprise software, and may handle customer inquiries or logistical tasks to improve efficiency.
What are the most commonly searched types of Service Operations jobs in Washington, DC? The most popular types of Service Operations jobs in Washington, DC are:
Service Operations Associate jobs near you

People Operations Associate

HIAS Inc

Silver Spring, MD

$60K - $65K/yr

Full-time

Posted 10 days ago

Job description

POSITION SUMMARY:

HIAS seeks a People Operations Associate to support administrative tasks and services supporting effective and efficient operations for the HR department, including timekeeping, onboarding, offboarding, employee relations and benefits administration. This role will report to the Associate Director, Benefits & Payroll. The ideal candidate is a highly motivated, organized, detailed-oriented problem solver with an appreciation for accuracy and documentation. They should be a driven individual with excellent communication and customer service skills, and a good knowledge of human resources.

Note, this position is based at our headquarters in Silver Spring, Maryland.

The salary range for this position is $60,000-65,000.00.

ESSENTIAL FUNCTIONS:

  • Support the People Operations department and provides a high level of customer service.
  • Serve as a point of contact for all employee People Operations related information, including phone calls, email, HR Inbox and mail inquiries, ensuring accurate and timely customer service.
  • Maintain the timekeeping database, makes corrections as needed and reviews semi-monthly timesheets, contacting employees and supervisors on time sheet corrections and approvals.
  • Support the onboarding, offboarding and employee changes of headquarters staff.
  • Process and reconcile monthly vendor billing and invoices to ensure adequate and timely allocations and payments.
  • Provide administrative support for physical and electronic file maintenance.
  • Coordinate employee engagement initiatives.
  • Assist with employee wellbeing research and resource development.
  • Assist with updating and maintaining the People Operations HIASnet page.
  • Support with the larger People and Culture team with scheduling as needed.
  • Serve as a back-up to the Administration Coordinator by answering phones and directing callers to appropriate departments, as necessary.
  • Perform other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

  • Undergraduate degree preferred.
  • 1-2 years of prior experience in customer service, administrative support, Human Resources or People Operations.
  • Experience in identifying and organizing various HR related paperwork, including performance reviews, employee applications and staff I-9 forms.
  • Ability to demonstrate confidentiality and articulate knowledge of HR processes.
  • Excellent communication (oral and written) and presentation skills.
  • Strong project management, time management and customer service skills.
  • Proficient with MS Office Word, Excel and PowerPoint.
  • Ability to work with a diverse group of individuals to complete projects and tasks.