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Service Operations Associate Jobs in Chicago, IL

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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Warehouse & Operations Associate XPRT Biomedical Services | Chicagoland Area | Full-Time | $18-$21/hr DOE --- Looking for a steady job where no two days are exactly the same? XPRT Biomedical is ...

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Service Operations Associate information

See Chicago, IL salary details

$11

$27

$54

How much do service operations associate jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for service operations associate in Chicago, IL is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

What is the job description of a service associate?

A Service Operations Associate is responsible for supporting customer service functions, managing service requests, and ensuring efficient operations. They often handle communication with clients, troubleshoot issues, and use tools like CRM software to track service activities. Strong communication skills and attention to detail are essential for this role.

What job makes $10,000 a month without a degree?

A Service Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, where skills and performance are key factors. Most jobs with such income levels require relevant experience, certifications, or a strong track record rather than just a degree.

What does an operations associate do?

An operations associate is responsible for supporting daily business functions, such as coordinating workflows, managing data, and ensuring processes run smoothly. They often use tools like spreadsheets and enterprise software, and may handle customer inquiries or logistical tasks to improve efficiency.
What are the most commonly searched types of Service Operations jobs in Chicago, IL? The most popular types of Service Operations jobs in Chicago, IL are:
Infographic showing various Service Operations Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 77% In-person, 15% Hybrid, and 8% Remote job distribution, with an average salary of $56,234 per year, or $27 per hour.
Business Operations Associate

Business Operations Associate

CarMax, Inc.

Tinley Park, IL • On-site

$16 - $25.60/hr

Full-time

PTO

Posted 28 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 367 frontline employees who took The Breakroom Quiz

26th of 716 rated retailers


Job description

7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
Position Overview
As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
  • Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications
  • Ability to read, interpret, and record data accurately for compliance and reporting.
  • Strong organizational and multitasking skills in a deadline-driven environment.
  • Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • Effective verbal and written communication skills for customer and team interactions.
  • Ability to lift up to 20 lbs and work on your feet for extended periods.
  • Commitment to confidentiality, integrity, and adherence to CarMax policies.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$16.00 - $25.60
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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