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Service Manager Jobs in Warsaw, IN (NOW HIRING)

CTB

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Job Title Business Unit Department Reports To Customer Service Representative Brock Grain Systems Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved ...

CTB

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Job Title Business Unit Department Reports To Customer Service Representative Brock Grain Systems Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved ...

Trilogy Health Services, LLC

Cook

Warsaw, IN · On-site

$16.24/hr

Supervise and support Dietary staff when the Food Service Manager is unavailable. * Set up breakfast bars, steam tables, and other meal service stations. * Maintain cleanliness in work areas and ...

Trilogy Health Services, LLC

Cook

Wabash, IN · On-site

$14.88/hr

Supervise and support Dietary staff when the Food Service Manager is unavailable. * Set up breakfast bars, steam tables, and other meal service stations. * Maintain cleanliness in work areas and ...

Trilogy Health Services, LLC

Cook

Goshen, IN · On-site

$14.88/hr

Supervise and support Dietary staff when the Food Service Manager is unavailable. * Set up breakfast bars, steam tables, and other meal service stations. * Maintain cleanliness in work areas and ...

CTB

Chore-Time Customer Fulfillment Rep

Milford, IN

$12.75 - $17.50/hr

Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN ...

CTB

Chore-Time Customer Fulfillment Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN ...

Recar

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

This position reports to the IT Services Manager | WORK AUTHORIZATION REQUIREMENT: Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$63 - $94/hr

This position reports to the IT Services Manager. WORK AUTHORIZATION REQUIREMENT Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

This position reports to the IT Services Manager | WORK AUTHORIZATION REQUIREMENT: Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Warsaw, IN

Service Manager information

See Warsaw, IN salary details

$31.8K

$67.5K

$114.3K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Warsaw, IN is $67,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Warsaw, IN?

The most popular types of Service jobs in Warsaw, IN are:

What are popular job titles related to Service Manager jobs in Warsaw, IN?

For Service Manager jobs in Warsaw, IN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Warsaw, IN look for?

The top searched job categories for Service Manager jobs in Warsaw, IN are:

What cities near Warsaw, IN are hiring for Service Manager jobs?

Cities near Warsaw, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Warsaw, IN as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $67,462 per year, or $32.4 per hour.

Brock Customer Service Rep

CTB

Milford, IN • On-site

$12.75 - $17.50/hr

Full-time

Re-posted 20 days ago

Job description


Job Title
Business Unit
Department
Reports To
Customer Service Representative
Brock Grain Systems
Customer Service
Customer Service Manager
BU Location
BU Acceptance
Approved By:
Date Approved
Milford, IN
Overall Purpose: Why the Job Exists & What You Will Do:
As a Customer Service Representative, you will provide internal/external customer support, process dealer orders, and ensure a complete and accurate billing process.
Essential Job Functions & Expected Outcomes: Your Accountabilities in the Role
A. Customer Support: 100% of the Job
1. Processes orders from the e-commerce system and from the dealers, with an understanding of how the process/systems operates to ensure orders are processed on time and accurate.
2. Answers incoming calls regarding order status, provides light technical support, and forward technical calls (where appropriate), to ensure exceptional customer support for internal/external customers.
3. Processes invoicing ensuring the order is accurate and pricing is correct.
4. Cross-trains with the team to be a backup for other specialty positions.
5. Processes reports, reviews data, and provides suggestions to help improve the department-s processes and key performance indicators.
The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any item with or without notice.
Position Requirements:
A. Education: Associate-s Degree in a related field; or equivalent education and experience.
B. Experience:3+ years of customer service experience within a Manufacturing environment required.
C. Certification(s): n/a
D. Functional Skills: Supportive and customer-oriented; familiar with multi-level bills of materials and the logistics process; extremely detail-oriented, ability to set priorities and get things done; accurate with large amounts of data/work; solid ability to problem solve and work with others to ensure orders are accurate and processed on time.
E. Technology Aptitude/Skills: Solid technical aptitude to work through client issues; Intermediate PC/Data Entry Skills; Experience with Lotus Notes and CRM experience preferred, but not required.
F. Language Skills: Excellent verbal and written communication skills; being bilingual would be a plus.
G. Leadership/Behaviors: Timely and responsive with a strong sense of urgency; flexible and adaptable; conceptual and forward thinking.
H. Culture Match Behaviors: Enjoys open communication, takes initiative to find solutions, team player, ability to respectfully share information to help develop and adhere to best practices, and the ability to work in high volume areas.
Core Values that Apply to All Positions:
- Integrity in all things
- Customers are why we exist
- Profitability is a must
- Excellence in all we do
- People make the difference
Equipment Used:
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements to Perform Essential Functions:
- Ability to sit at desk for 5+ hours per day
- Ability to operate keyboard and view computer screen for majority of day 6-7 hours
- Ability to write ideas/information in a logical flow for 5+ hours per day
- Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day
- Ability to communicate with others via phone, in-person, and computer on-going
- Ability to listen to customers, problem-solve, and respond accordingly
- Ability to stand, sit, walk, bend, reach, stoop, squat, kneel, and carry items frequently
- Lifting up to 15 lbs. sporadically
Environmental Conditions & Travel:
- The employee is primarily exposed to a normal office environment with moderate noise.
- This position may face inclement weather conditions when traveling.
- Travel: Limited; no travel is required
I have reviewed and understand the above job description. Iunderstand that the company may change this job description as it deemsnecessary and at its discretion. I also understand that a copy of this jobdescription is available to me through request to my manager or Human Resourcesdepartment.
Employee Name (Print)
Employee Signature
Date

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