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Service Manager Jobs in Troy, AL (NOW HIRING)

SunStop Stores

Customer Service Associate

Brantley, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop Stores

Customer Service Associate

Brantley, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop Stores

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop Stores

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop Stores

Customer Service Associate

Elba, AL · On-site

$11.75 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop Stores

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop Stores

Customer Service Associate

Elba, AL · On-site

$11.75 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Felder Services

Kitchen Manager

Ozark, AL · On-site

Felder Services is hiring a Kitchen Manager! Felder Services, one of the fastest growing management companies in the South, has an opening for a Kitchen Manager .This position offers an excellent ...

Roses Discount Stores

Customer Service Associate

Luverne, AL · On-site

$12 - $16.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Luverne, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Luverne, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Kimber

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Complete other duties as assigned by manager QUALIFICATIONS To perform this job successfully, an ...

KIMBER MFG., INC.

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Complete other duties as assigned by manager QUALIFICATIONS To perform this job successfully, an ...

Family Dollar

Customer Service Associate I

Highland Home, AL · On-site

$12 - $16.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Luverne, AL · On-site

$12 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

New

ThompsonGas

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

Customer Service Representative ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are ...

Family Dollar

Customer Service Associate I

Clayton, AL · On-site

$15 - $20.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Louisville, AL · On-site

$16 - $22.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Clio, AL · On-site

$14.50 - $20/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Troy, AL · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsService JobsService Manager JobsService Manager Jobs in Troy, AL

Service Manager information

See Troy, AL salary details

$31K

$65.8K

$111.4K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Troy, AL is $65,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $75,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Troy, AL?

The most popular types of Service jobs in Troy, AL are:

What are popular job titles related to Service Manager jobs in Troy, AL?

For Service Manager jobs in Troy, AL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Troy, AL look for?

The top searched job categories for Service Manager jobs in Troy, AL are:

What cities near Troy, AL are hiring for Service Manager jobs?

Cities near Troy, AL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Troy, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $65,753 per year, or $31.6 per hour.

Customer Service Associate

SunStop Stores

Brantley, AL • On-site

$13 - $18/hr

Full-time, Part-time

Re-posted yesterday

SunStop Stores rating

4.4

Company rating: 4.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Description:
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment. While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience. Key Responsibilities: • Provide exceptional customer service at all times • Greet customers warmly and assist with their needs • Accurately operate the cash register and handle transactions • Stock and merchandise products as needed • Maintain cleanliness and orderliness of the work area We are proud to be an Equal Employment Opportunity (EEO) employer. If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.
Requirements:
Qualifications: • High school diploma, GED, or equivalent work experience • Friendly, positive, energetic, and professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be able to work in a fast-paced retail environment

What SunStop Stores employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

SunStop Stores logo

About SunStop Stores

Sourced by ZipRecruiter

Your trusted destination for fuel, convenience, and exceptional service. We are delighted to have you visit our website, where we aim to provide you with a glimpse into the remarkable experience that awaits you at all our locations. At SunStop, we understand that convenience and quality are essential factors in your daily routine. That's why we strive to offer more than just fuel. Our State of the art facilities are designed to cater to your needs, whether you're filling up your tank, grabbing a quick snack, or seeking essential supplies.

Industry

Petroleum and petroleum products wholesalers

Company size

11 - 50 Employees

Headquarters location

Quincy, FL, US

Social media

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